Posted on March 14th, 2017
6 Reasons Your Hot Water Is Cold
Have you ever jumped into your shower only to be welcomed by icy water? Well that can be explained! Here are SIX reasons why your hot water is out, and how to fix it..
#1-Leaking hot water pipe
If water’s leaking in the basement, it won’t reach your bathroom, especially if your shower is on the second floor. As long as the pipe isn’t hidden in a wall, you should be able to find the problem easily. Have it repaired immediately and everything will be back on track.
#2 -The pilot light is out
This is a potential problem for gas-fired water heaters. If you don’t know how to check your heater for the pilot light, look in your heater’s manual. Follow the instructions to relight it and if it doesn’t work, you have a bigger problem that needs special attention.
#3 -The burner isn’t working
Electric heaters have an element (sometimes two) that heats the water. If there’s no hot water and no leak, your element might not be working. These water heaters typically have a lifespan of about 7-10 years so if your heater is around this age, it’s possible that the element has failed and needs replacement.
#4 -Thermostat is set wrong or not working.
Water heaters have a thermostat to set the supply temperature. It might be set too low, not giving you hot enough water to have your shower. Follow the instructions to change the thermostat setting. If it still doesn’t work, you may need to change your thermostat.
#5 -The Breaker Tripped
Your water heater might have tripped the breaker. Check your panel and reset the breaker. If it happens again, that signals an electrical problem and you should call in a professional. You may have to replace your heater, depending on the severity of the problem.
#6 -Tank is too small
If everything is working well but you constantly face a cold shower if you’re the last one in, your heater might be undersized. You can either race to the bathroom before everyone else, wait for the water to heat up again, or replace your heater with one that has a larger capacity.
Don’t take chances with your hot water system. Give us a call at 801-375-COOL to make sure everything is working well and your water is running hot!
Don’t Worry! One of Utah’s Most Wanted Techs is Headed Your Way!
Posted on March 3rd, 2017
Case Study: Repair or Replace My Furnace?
Summary: David Allen is a rental property owner in Utah County. There was a carbon monoxide leak from a furnace in one of his rental homes in Pleasant Grove, Utah. Mr. Allen was unsure if it needed repaired or replaced. He contacted Western Heating and Air for a second opinion, after having received a bid from another company already. Western Heating and Air sent out a tech, who then performed an analysis on the unit and was able to resolve Mr. Allen’s issue.
In October of 2016, Mr. Allen discovered a carbon monoxide leak from a furnace in one of his rental properties in Pleasant Grove, Utah. He called an HVAC company to come look at the furnace and repair it. They gave him a bid for replacing his furnace, which Mr. Allen felt was misquoted and was unsure that replacing the furnace was necessary. Mr. Allen chose to call Western Heating and Air for a second opinion.
Western Heating and Air’s Solution to the Challenge:
The same day Western Heating and Air received Mr. Allen’s call, they sent one of their Most Wanted technicians, Jose Lobo to visit Mr. Allen’s rental home to inspect the furnace. Jose thoroughly tested the furnace as well as looked at the water heater. Mr. Allen said, “The technician was very helpful, clearly explaining what was wrong as well as the advantages and disadvantages of repair versus replacement.” Jose gave Mr. Allen the option to repair or replace the appliances.
Mr. Allen chose to replace both the furnace and water heater. Mr. Allen shared, “When I chose to replace I was given a good price that was $650 less than a competitor’s bid.” Western Heating and Air replaced the furnace and water heater on schedule, as promised. When asked if he would use Western Heating and Air again, Mr. Allen said, “My technician was polite and professional, I felt he went the extra mile to make sure I was satisfied. I will ask for him next time I need heating work.”
Call 801-375-COOL or click the button below.
If you are looking to repair or replace your furnace this year, schedule a full furnace assessment with us and get ready to experience a whole new level of service with Utah’s Most Wanted Technicians.