(801) 224-8899
235 Mountainlands Dr • Orem • UT • 84058

Your Trusted Heating & Air Conditioning Experts Serving Salt Lake and Utah Counties.


See what your friends and neighbors are saying about their recent experience with Western Heating & Air Conditioning
"Everyone I had contact with at Western Heating and Air was kind, thoughtful, and very knowledgeable. The service was impeccable and I am so glad I found you. This was my first interaction with Western Heating and Air, and I will always call you from now on. Thank you for being a great company to work with. Mike, my technician, was very helpful. I knew he understood the problem I was having..."
~ Charlotte B. | 07/23/14

Finding the Right Summer Indoor Temperature

Posted on August 21st, 2019

Finding the Right Summer Indoor Temperature

The ideal temperature setting is something we rarely think about when fiddling with the thermostat in summer. Though the perfect temperature may seem purely based on opinion, there are some factors we must all consider before setting the dial.

According to the American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), the ideal indoor temperature for comfort is between 75°F (24°C) and 80.5°F (27°C) in the summer. This temperature range is based on factors like clothing, humidity levels, individual metabolic rate and airflow speed. Your personal comfort levels may deviate from this range, based on your body’s metabolism, but not by very much.

Health
We must consider our health when setting our home temperature. The ideal body temperature is 98.6°F (37°C) so try to maintain that when possible. When you set your thermostat, the humidity of your home is also affected. Air conditioning lowers humidity, which can then dry out mucus membranes. This leaves you susceptible to colds other respiratory issues.

Temperature also affects sleep quality, which impacts your immune system and overall health. For most people, a temperature range of 65°F to 72°F (18°C to 22°C) works best. In the summer, this might mean running your air conditioner on hot nights. As with daytime temperatures, ideal sleep temperatures will vary depending on your body and how bundled up you are.

Tackling New Mom Stress
Energy savings
You can save energy on cooling by finding other ways to cool down in summer. Keeping your thermostat set to slightly higher temperatures will cut your energy bills by 6-8% per degree. You can use a fan with your air conditioner set to a higher temperature to keep cool while consuming less electricity.
Equipment performance and life cycle
Depending on how your equipment is sized, setting the temperature wrong may cause it to cycle on and off or cause it to run excessively. This has the undesired effect of reducing your equipment life cycle as it works harder and experiences more wear and tear.

Make sure that whatever your preferred indoor temperature, your air conditioner is correctly sized so it doesn’t experience too much run time or too much cycling. Have a professional from Western Heating & Air Conditioning review your system to make sure it’s the right size for your home.

Keep your cooling equipment ready to go

With more hot days ahead, you will want your cooling equipment running at its best. Give Western Heating & Air Conditioning a call at 385-273-3200 for any maintenance issues or simply to review your air conditioning so you’re never stuck without cooling. Learn more at www.WesternHeatingandAir.com.

 


Posted on July 26th, 2019

Your HVAC Independence Plan

Nearly two hundred and fifty years ago, the United States gained independence from the British Empire. It took dedication, hard work and tenacity.

But how independent are we in our own lives? Figuring it out requires close self-examination. Even the small aspects of our daily existence affect our independence. One aspect is our home environment, figuratively and literally.

In the literal sense, our home’s systems affect the freedom we experience. Here are some tweaks you can do to ensure your HVAC system helps boost your independence.

Independence from high utility bills 
You’re unlikely to gain full independence from utility bills but you can be independent from the ones that keep you up at night. HVAC systems use a substantial percentage of energy so lowering consumption with the right upgrades will bring those bills down.

High efficiency furnaces, air conditioners, boilers and water heaters are designed to reduce energy use and bring you closer to independence. Using solar collectors for hot water can lower your bills even more.

Independence from indoor air pollution 
Indoor air pollution is an invisible enemy that can make you sick and you won’t even know why. You can’t gain true independence with health problems, especially ones you can avoid.

Keep indoor air pollution at bay with properly maintained exhaust fans, filters upgraded to high efficiency or an energy recovery ventilator (ERV) that boosts air quality with minimal impact to your heating and cooling bills.
Independence from allergies
Speaking of health, allergy symptoms can rob you of true independence by leaving you too miserable and sick to function.

Minimize your exposure to allergens in your home with proper furnace maintenance: replace filters (or upgrade them to HEPA filters), clean the fan and ductwork and install an air purifier. Proper ventilation combined with the right filtration and purification will bring you closer to allergy independence at home.

Independence from humidity issues 
Achieving comfort at home is about more than just getting the temperature right. Your home must be at the right humidity as well, and not just for comfort. Humidity that is too high or low can cause problems with your home (damage to walls and structure) and your health (triggering allergies, making you more susceptible to colds, drying skin and mucus membranes).

When evaluating the health issues that your family has, and because of the dryness in Utah Valley, you may want to consider installing a humidifier, or air conditioner to control the moisture levels and keep you independent of humidity problems. If you need help achieving more independence in your HVAC life, give the Certified Comfort Experts at Western Heating & Air Conditioning at call at 385-273-3200 or visit us online at www.WesternHeatingAir.com.

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Posted on July 18th, 2019

Summer Utility Bills High? Let Us Help!

Some Utah County home owners tell us that they try to NOT run their air conditioner in the summer because they don’t want the high utility bill that tends to accompany an AC that is constantly running. It is no secret that the two biggest appliances that run up your energy bill are your furnace and your central air conditioner. We have some great tips that can help you get the most money out of your cooling dollars this summer, as well your heating dollars in the winter. Watch our full video on Youtube.

Make sure your air filter is clean.

Check your filter often. If you are not sure how clean or dirty it is, pull it out and hold it up to the light. If there is not a lot of light coming through, then you know it’s time to change it. Some filters will last up to a year, and some need to be changed every month. It will depend on the circumstances of your home and the size and quality of your filter. For example, if you own pets, have been doing remodeling or live in a dusty area, then your filter will need to be changed more often. There are different sizes, types and qualities of filters. If you would like suggestions for improved filtration please contact the Certified Comfort Experts at Western Heating & Air Conditioning.

clean dirty filter

Regular tune ups are very important.

When scheduling a tune up, make sure it’s not just a quick check over, but that it includes a thorough cleaning. A complete tune up should include cleaning burners, coils, blower wheels, motors, etc. It should also include a complete inspection of safety and mechanical components. When you schedule a furnace or AC rejuvenation with Western Heating & Air Conditioning, you will get a complete cleaning and inspection which will give you a peace of mind that your system is running at peak efficiency. Some studies have shown that a professional tune up can save up to 30% on your utility bills.

Keep air flow clear.

This is especially important when it comes to your outside condenser. Keep the shrubs away from the unit so it has room to breathe and get maximum air flow. We also have a lot of cotton trees in our area, so beware of the cotton that can easily plug up your condenser fast. We recommend having a professional clean the cotton out so that you do not damage the fragile aluminum fins in the condenser. Inside the home, do not cover return air grills, and keep all vents open so the air can flow freely. When vents are closed, the system has to work harder to cool or heat the home.

air flow clear

When it comes to keeping your family comfortable, that also includes your family budget. At Western Heating & Air Conditioning, we strive to educate our clients to help them save the most money on their utility bills and keep their families comfortable. If you have questions or would like a trained technician to rejuvenate your AC or furnace, give us a call at 801-375-COOL or visit us online at www.WesternHeatingAir.com.


Posted on June 26th, 2019

Ready or not, the hot summer temperatures are here. Not only will you feel the effects when you take the kids to the park, but your air conditioner will experience it while you’re cooling off at home.

Air conditioners are a type of “heat pump”. That means they transfer heat from one place to another (from inside your house to outside). Normally, heat travels from a hotter area to cooler area so it naturally enters your home on a hot day. The air conditioner works to remove this heat and discharges it to the air outside.

The hotter the outdoor temperature, the harder your AC has to work. One of the effects of high heat is a drop in efficiency.

Your air conditioner efficiency drops when it has to work harder to cool your home, costing you money as your electricity consumption rises.

Since your air conditioner has to work harder and longer, it’s inevitable that the lifespan of the unit will be reduced. Moving parts like the fan motor and compressor components burn out quicker and your AC needs more thorough maintenance to reduce and postpone total failure.

Here are a few tips you can do to help improve air conditioner’s performance during a heat wave:

  1. Locate your outdoor air conditioner in a shady area, preferably with trees nearby. That will allow it to run at a cooler temperature than the surrounding air.
  2. Set the temperature inside your home to a slightly higher temperature, like 76°F (24°C) instead of the usual 72°F (22°C). This will allow your unit to work less.
  3. If it’s still too warm, combine your air conditioner with other means of cooling, like a standing fan or ice packs.
  4. Have a certified comfort expert give your air conditioner a rejuvenation! A complete and thorough cleaning and tune up done annually will keep your system running strong. Mention this post and you can receive $30 off our normal $129 AC Rejuvenation (cannot be combined with other offers).

If your AC unit is close to the end of its life (15+ years), consider replacing it sooner. You may even want to consider a heat pump for your cooling and heating needs. With an upgraded unit, you will have the benefit of a unit that’s more efficient and will reduce the risk of sudden failure on the hottest day.

ac pump1Keep your AC in the best shape
Give the experts at Western Heating & Air Conditioning a call at (801)375-COOL if you need to assess whether your air conditioner can handle the heat this summer and we’ll help keep you cool during the worst of heat waves. Visit www.WesternHeatingAir.com for more information.

 


Posted on February 8th, 2019

FB Blogs (10)

 

We all know February is the month of LOVE, but I bet you didn’t know that could involve your heating system too… It’s true! Your furnace needs just as much care and special treatment as your significant other, ok maybe not quite as much. But, if you want your “relationship” with your furnace to last, you have to treat it extra special once in a while. Do you show your furnace the love that it needs and deserves?

Five Signs Your Furnace Needs Some Love:

  1. You’re seeing higher gas bills despite normal usage patterns.
  2. You hear a vibration or rattling from the furnace.
  3. You need to set the thermostat higher in order to keep rooms comfortable.
  4. There is rust around the furnace or feeder pipes.
  5. You can’t remember when it last had a full tune-up.

If your heating system is showing any of these signs of distress, don’t wait any longer! Apologize fast and give your furnace a Tune-Up from Western Heating & Air this February! A Tune-Up performed by our Certified Comfort Experts will have your furnace feeling factory fresh in no time!

Does your furnace need more than a Tune-Up? Our Certified Comfort Experts can perform a health inspection on your equipment and let you know the best options for repairs or even replacement. If replacement is the best option, take advantage of our February Installation special with a free duct cleaning!

That’s right! When you invest in a new furnace or AC in February you will get a FREE Duct Cleaning ($550 value)!

Let your friends and family know you love them by sharing this important information with them! We look forward to serving you! Give us a call at 801-375-COOL or visit us at TimeForComfort.com today to find out more. 


Posted on June 7th, 2018

Five Reasons You Need an AC Tune-Up

Regular air conditioning system tune-ups are an important part of keeping your system running smoothly. However, check-ups are often forgotten or viewed as an unnecessary expense. Here’s five reasons you should take check-ups seriously:

Minimize Costly Maintenance

Regular AC check-ups can help you avoid costly maintenance. Typically, when you avoid being proactive about potential problems with your system, problems simply build up until they are catastrophic. The big problems will add up to expensive repair costs and this may occur when you are not prepared for the expense.

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Avoid Inconvenience

You probably don’t want to be stuck in the extreme heat without air conditioning, but that is a likely result without proper check-ups. Contractors do their best to make service calls as soon as possible. However, during extreme heat, the number of service calls increases and you might be stuck without air longer than expected.

Reduce Utility Bills

Regular AC check-ups can help reduce your utility bills by checking the efficiency of your system. Just because your system seems to be working fine, does not mean it is working at optimum levels. A small investment in a check-up can pay for itself in the money you save on your monthly cooling bills.

Reduce Allergens

Problems with in your AC can compromise the air quality in your home. You want to make sure your air filters are doing their job and there are no problems with clogged ductwork. Not only can both affect the performance of your system, but they can increase household allergens.

Improve Household Safety

Safety is of the utmost importance and problems in your AC can put your family at risk. Regular check-ups can prevent electrical problems or fires that can occur if your AC malfunctions or the possibility of dust and debris catching fire.

Don’t neglect routine AC maintenance. Call Western Heating & Air Conditioning at (801) 224-8899 or visit TimeForComfort.com. Schedule an appointment for your next service appointment.


Posted on April 12th, 2018

Why Get A Western Pre-Season AC Tune-Up?

When was the last time you changed the oil in your car? Probably when the manufacturer recommended, based on the mileage and time since the previous oil change.

Your AC should be no different. It might be stationary, but it’s certainly not something you can set and forget.

Maintenance is a must for your AC, not an option. Here’s a few things you can expect from a Western Tune-Up:

Plus much more!  Though there’s many reasons you should keep your AC maintained, here is 4 that we believe is the most important:

John AC tune up 2

1.  Reduce Risk of Shutdowns at the Wrong Time
The first reason to keep on top of your AC is to prevent a major catastrophe. Having no AC in the middle of the summer is like your car shutting down at the side of the highway. You never want to be in that situation. Preventative maintenance on your AC reduces the likelihood of being left out in the heat.

2.  Keep Your AC Working Longer

The harder your equipment has to work, the shorter its lifespan. As with any machine, wear and tear will take a toll. The inevitable shutdown happens much sooner if you keep pushing your equipment without proper maintenance. Regular tune-ups will lengthen your AC equipment life, saving you money.

3.  Lower Your Energy Bill
No matter what shape your equipment is in, it has to provide the same amount of heating or cooling on a given day. A unit in top shape will do so with less effort, using less electricity and gas to keep your home at the right temperature. Proper tune-up will allow your AC to work without emptying your pockets to pay outrageous energy bills.

4.  Improve Indoor Air Quality
A well-functioning AC can help with humidity levels in your home, which can help your IAQ (indoor air quality) by reducing airborne allergens and mold growth. Mold can be a huge IAQ problem because of moisture and high temperatures. Your AC is a vital tool that can help keep these things at bay. A professional inspection and tune-up will help prevent these kinds of problems from happening, keeping you and your family healthy.

Getting it done
To keep your home’s air system working well, give us a call and we’ll tune-up your AC so you’ll be cool this summer!

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Call 801-375-COOL or visit TimeForComfort.com

 


Posted on April 5th, 2018

Is Your Air as Delicious as Mine?

There was a time when the air outside was more polluted than indoor air. Nowadays, pollutants can be two to five times more concentrated indoors than outdoors. To compound this problem, most people spend up to 90% of their time inside.

Why indoor air quality (IAQ) matters
The air you breath has a huge impact on your well-being. Health issues caused by poor IAQ can be immediate or long term depending on the type and concentration of pollutants. Short term symptoms include sore throat, fatigue or headaches. Long term effects include the development of respiratory illnesses and even cancer.

Here are 4 ways to improve your home’s IAQ:

Air cleaners and purifiers 
You can clean the air throughout your house or you can deal with it room by room. Whole house air cleaners are placed in the return duct to your furnace. The air first passes through the purifier’s filters to remove allergens and pollutants before entering the furnace. Then it gets distributed throughout your home via ductwork.

Alternatively, you can opt for a purifier that takes care of only one room. These units clean more air in that space but the obvious disadvantage is that the rest of the house won’t benefit.

UV light
UV light is used in air purifiers to kill bacteria and mold spores so it helps reduce allergens in the home. Depending on the technology used, it can sometimes produce high levels of ozone, which is a pollutant. If you choose to use UV light, consult the manufacturer about the potential for ozone creation.

Natural ventilation
Depending on the weather, you can use natural ventilation to introduce clean air into your home. Open the windows and doors on opposite sides of your home to allow outdoor air to flow through. Be careful if you have allergies to pollen and dust as this can introduce more allergens into your home.

Mechanical ventilation
To increase the amount of outdoor air in your home, exhaust fans and ventilators can give you measured flow rates so you know you’re getting the right amount of air. Whether or not you decide to go with an air purifier, you will still need proper ventilation to replace stale air with fresh air so this is fundamental to all homes.

If you need help cleaning out your home’s air, give us a call and we can talk about the best options and how to implement them.  Don’t forget to take a look at our Air Scrubber and Whole Home Humidifier, which will help improve your IAQ drastically!
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Posted on March 29th, 2018

10 things that make us different

 

When you are researching a contractor to work on your heating and cooling equipment, we know that you have a choice. That’s why we have chosen to be different, and to offer exceptional value at an affordable price. Besides being named best in the valley for the last three years, here are ten reasons that we hope you will trust us to maintain and care for your heating and cooling equipment.

 
1 – Exceeding Expectations. We go above and beyond to give our customers the best experience with Western. Our technicians look for extra ways to serve you and your family.

2 – Integrity and Trust. Our company is built on these values. We are always honest and we work hard to do the right thing. We never compromise our integrity.

3 – Happy Customers. Don’t take our word for it – we have over 1,000 online reviews from happy customers. Visit WesternHeatingAir.com to read them!

4 – Monument Savings Club. Our Monument Savings Club members are like family! They receive VIP service, discounted repairs, regular maintenance which extends the life of their system, and our very best pricing. Join the club and save!

5 – Old Fashioned Values. We conduct business by always adhering to our company’s mission and values.

6 – National Best Practices. We belong to national best practice organizations to make sure we continually improve our service for our customers.

7 – Local and National Awards. We have won the Best of Utah Valley for three years straight, along with several national awards, including the Service World Woman of the Year award in 2016.

8 – Exceptional Value, Fair Price. Our pricing is fair and we go above and beyond to provide exceptional value for our customers. We take time to educate customers on their equipment and provide energy saving tips.

9 – Treat You Like Family. Our customers are like family – and family deserves the best!

10 – Available 24 Hours. We are available 24 hours a day to help with your heating and cooling needs. Call us day or night at 801-375-COOL and our friendly office staff will address your needs.

 

Have you experienced service from Western Heating & Air Conditioning?  If you haven’t yet, don’t hesitate!

Schedule a Pre-Season A/C Tune-Up online or call us today!

 


Posted on March 15th, 2018

Welcome Spring!

Being able to simply turn on the cool or warm air in your home is ideal to help keep you comfortable. With spring right around the corner, it’s important to take the proper care of your HVAC system so that it will take care of you as necessary.

There are specific things you should do with each change of season during the year. Knowing tips for maintaining your HVAC system when spring is arriving and winter is ending are sure to help keep it functioning well for you.

 

 1.  Unclog the Condenser Coils

It’s important to keep your unit well-maintained at all times. One of the common areas that may get overly dirty and can cause problems for your HVAC system is with your condenser coils. These are on the exterior unit and are subject to a great deal of debris which can cause them to clog up in the winter.

This is a job that you may be capable of doing on your own by just clearing any weeds, leaves or other debris that may have formed on your condenser coils.

2.  Check the Condenser Bin

It’s important for your HVAC unit to have the right amount of moisture, but not too much. You can gauge the amount of this by looking underneath your unit that sits outside and checking the condenser bin. This item should be damp, but not overflowing with water. If there is too much moisture, you may need to rely on the expertise of an HVAC professional.

 

Why Get Preventative Maintenance?

Annual maintenance on your HVAC equipment is so beneficial to the life of your equipment. It will last longer, and run more efficiently, thus saving you money and unnecessary repairs in the future. A certified, professional technician can help you identify problems before they start.

Schedule Soon

Don’t wait until the weather is steaming hot to ensure you air conditioning is running properly. Simply schedule an appointment with a one the trusted, professional technicians at Western Heating and Air Conditioning to check and fix any repairs that may need doing. When you partner with us, we guarantee your satisfaction.

You can give Utah’s Most Wanted Techs at Western Heating & Air Conditioning a call at 801-921-5250 or visit us online at www.TimeForComfort.com to learn more. We would love to help!

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Posted on September 21st, 2017

Prepare Your Furnace for Winter

Fall is the perfect time to get your home ready for winter. Your highest priority for this season is heating and that’s where your furnace comes in. Take care of it now so you’ll be spared the freezing consequences later.

1. Replace filters you probably spend most of your time indoors during the cold months. Dirty filters will contaminate the air you breathe, decrease the efficiency of your furnace and overwork your blower. Regular replacement will prevent this problem, and keep your winter breathing clearer.

2. Clear your mechanical room of debris remove unrelated items from the room, particularly flammable items. Make sure to leave the areas around your unit clear for servicing or repair. Concentrate on the area around the duct opening from outside. This outdoor air is critical for your furnace to burn gas completely so you don’t get carbon monoxide in your home when it’s all fired up in winter. Replace Furnace Filters

3. Do visual checks on internal parts like the blower and burners Open your furnace and take a look at the blower belt and motor. Make sure the belt is tight and clean any dust from the motor and blower. This ensures your furnace’s efficiency is maximized and reduces the likelihood of failure when the fan is running at top speed during winter. Inspect your burner and gas connection for signs of corrosion, dirt or loose connections. This is critical for safety of you and your family.

4. Clean ductwork and check for leaks have a Western Technician clean your ductwork before the season starts to keep the air in your home safe and breathable this winter. Turn on your furnace (you can use the fan-only setting on your thermostat) and listen closely for air escaping from ductwork. Note whether there are grilles with not enough air coming through as this can indicate a leak in that branch of your duct system.

5. Clean the area around your flue exhaust as with the combustion air intake, make sure the area around the flue exhaust is clear of debris to keep your furnace working safely and to reduce the risk of carbon monoxide poisoning. Remove branches and other debris from the flue outlet and when the snow comes, make sure it’s not piled around your flue vent. If the vent is on the roof, make sure there are no birds’ nests blocking the air from your furnace exhaust.

Have a professional technician from Western Heating & Air Conditioning inspect your furnace. Give us a call at 801-375-COOL or visit TimeForComfort.com for us to do a full inspection and tune up so your furnace is completely ready for the coming winter.

Western Heating and Air


Posted on September 14th, 2017

Tankless Water Heater VS. Storage Water Heater

 

Have you ever had the problem in your family where someone takes a hot shower and all the hot water is gone? Or maybe the hot water just doesn’t not come quick enough?  There’s a way to fix that!  Now more than ever are people considering the switch to a tankless water heater… and rightly so.  Tankless water heaters take up less space, save you money on your monthly bill, require less maintenance, and provide hot water all the time without heating a storage water tank.

Sounds too good to be true, right?  You may want to do your homework on whether or not a Tankless Water Heater is right for your home and family.  Here are the basics that you need to know!

Tankless Water Heater (1) Tankless Water Heater Storage Water Heater

 

 

Our winner:  The Tankless Water Heater

We have found that in Utah your best bet is to eventually switch to a Tankless Water Heater.  With some bitter winters and the amount of hot water that most people go through, it can save consumers thousands of dollars in the long run.  But, that doesn’t mean it’s the right fit for every home and family.  If you have a Storage Water Tank that is performing well then it may be a better idea to run it until it’s time for a replacement.  Keep in mind that a Tankless Water Heater will cost more for the initial installment but will cut down on monthly costs year after year.

For more information, here are some helpful links:

https://www.petro.com/plumbing/hot-water-heaters/tankless-hot-water-heaters-vs-tank-storage-water-heaters

http://home.howstuffworks.com/tankless-water-heater.htm

 

If you’re considering your options for which type of water heater to use or yours is in need of repairs, we can take a look at what you have and can help you figure out the most cost efficient solution!  Visit us at TimeForComfort.com or call 801-375-COOL!


Posted on June 20th, 2017

We are Celebrating HVAC Tech Day!

Team photo 2017

        On June 22nd, we celebrate HVAC (Heating, Ventilation and Air Conditioning) Tech Day, showing appreciation for those awesome technicians with the special skills to keep our indoor conditions just right. These men and women come in late at night, on weekends and holidays to climb on your roof, into your crawlspace and attic to install and keep your HVAC systems going.

        They maintain equipment like furnaces, fans and air-conditioners. They install and maintain ductwork, refrigerant piping, hot water piping, controls, thermostats and combustion venting for our systems to work.

Why should you celebrate HVAC technicians? 

– They help keep you warm in winter and cool in summer.
Sometimes we tend to take our comfort for granted as long as everything is working well. But nevertheless, when things go array we always have technicians to help keep our equipment in check.

– They make sure you’re getting the right ventilation
Heating and cooling equipment are not the only systems critical to indoor air quality. HVAC technicians also maintain equipment that gives you the right amount of fresh air to keep your family healthy.

– They keep you safe
When things go wrong with HVAC systems, it’s more than just discomfort. Carbon monoxide leaks, electrical fire, explosion hazards and gas leaks can all put you at risk. Keeping your equipment in top shape is another way HVAC technicians help protect you from disasters.

– They save you energy
When your equipment is new, energy use is low as efficiencies are higher. As your home and HVAC equipment age, you need the right maintenance to minimize power and gas usage. HVAC technicians keep your energy consumption low by maintenance and upgrades to your systems.

– They save you money
When you use less electricity and gas, your bills go down, allowing you to keep more of your hard-earned cash. Not only do HVAC technicians help lower your bills, but their maintenance of your equipment postpones the time before you need to replace it. This saves money in the long run and allows you the opportunity to upgrade after enjoying the full lifespan of your HVAC equipment.

We’re here to serve you!

As we celebrate HVAC Tech Day, we hope you will take time to thank your technician for the hard work and dedication to serving their community. In return, we’d like to thank you for your support and letting us serve you. Give Utah’s Most Wanted Techs from Western Heating & Air Conditioning a call if you need anything done to your HVAC System and we’ll be happy to help.

Visit www.TimeForComfort.com or call 801-921-5250.

 


Posted on June 6th, 2017

Why AC Units Leak

A leaking air conditioner is a red flag that something’s wrong with your system. Besides the inconvenience of having to clean water from the ground, leaking AC units can cause water damage, mold, and even a fire if the moisture gets near electrical equipment.

So why does it happen? Here are some possible reasons:  AC

Frozen evaporator coils
If the evaporator coils form ice on them, this build-up can melt and overflow from your drain pan. There are three main causes of a frozen coil:

  1. Dirty filter: If your filter has a build-up of dust, it will slow the airflow through the coil, causing it to get too cold and form ice on the surface. Luckily, this one’s an easy fix. Simply clean or replace your filter and keep monitoring to make sure it never gets too dirty.
  2. Low pressure in refrigerant lines: If there is not enough refrigerant, the pressure will be too low, reducing the coil’s ability to remove heat from the air, which causes it to freeze. Low refrigerant can damage your compressor so turn off your unit and call a professional immediately. You might be leaking refrigerant.
  3. Fan problems: Your filter might be clean but the air flowing through your coil still isn’t enough. If you notice low airflow through the vents in addition to the frozen coil, your fan is likely the cause. Shut off your unit and call a professional to repair this problem.

Condensate problems
Air conditioners do more than cool the air. They remove humidity as well, which forms condensate that has to be removed. Usually it happens without an issue but if your condensate is building up and overflowing, you might have condensate drainage problems. Here are three main reasons why:

  1. Blocked condensate drain: as with all drains, a blockage will cause a backup. Clear the drain if you can or call a technician to clean or replace the line if needed.
  2. Damaged drain pan: your drain pan might be cracked and leaking condensate. While you can temporarily repair a crack with sealant, it’s best to replace the drain pan completely.
  3. Broken condensate pump: depending on where your unit it, you might have a pump to remove condensate. If this pump is broken, water will build up and overflow. You’ll need to replace your pump to solve this problem.

Utah’s Most Wanted Techs at Western Heating & Air Conditioning are trained and ready to help you detect and identify the cause of the leak in your air conditioner. Our goal is to fix it right the first time, and help you experience a whole new level of cool comfort in your home. Give us a call at 801-921-5250 or schedule an appointment online at www.TimeForComfort.com

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Posted on May 17th, 2017

Case Study: A/C Tune-Up

 

Western Heating & Air Conditioning provides solutions to your HVAC problems.  See how we helped this customer cool his home again.

CUSTOMER’S CHALLENGE:

Russell and his family live in Provo and noticed that they couldn’t feel as much cold air coming through their vents and figured it was just a problem with their blower filter being clogged.  Like most people, they put the issue aside and forgot about it.  Thankfully they are Monument Club Members, so Western gave them a call reminding them that it was time for their routine tune-up at a discounted price.

WESTERN’S SOLUTION: 

One of Western’s Most Wanted Technicians, Adam, was sent to visit Russell for a tune-up.  Adam first checked the outside A/C unit before going inside to make sure the unit itself was working properly.  From the outside, Adam saw that the A/C looked clean and damage free.  It wasn’t until he unscrewed the cover to see how dirty and cluttered it was inside the A/C unit.

AC case studyThere were cobwebs, leaves, and dirt everywhere.  After a 30 point Precision Tune-Up, Adam found that the A/C was working properly.  Like every tune-up Western does, Adam took the time to properly clean and clear out the inside of the A/C unit to prevent it from potential break downs or issues in the future.

FINAL RESULTS: 

Adam spoke with Russell and let him know that his diagnosis of the issue was that the system just needed to be cleaned and serviced.  He also mentioned that there was nothing wrong with the A/C unit besides that it was dirty on the inside, which could cause several problems in a few years since his A/C was 10 years old.  Adam helped switch the filter in Russell’s vents and had the A/C blowing cold air again.  Russell was glad he got a tune-up to rejuvenate his A/C and keep it in great shape and that Adam showed him how to keep his A/C clean so that it’d extend the life of the unit.

REMEMBER THIS:

1)  A/C units have an average 15 year lifetime.  Around this time different parts begin to wear and the unit can break down.  If your A/C is routinely maintained then you may be able to extend the life for several additional years.  That’s why we’ve provided the Monument Club for customers so we can keep track of their A/C for them!

2)  A/C units are easy to clean!  Adam has said that anyone can simply screw the cover off their unit, check what’s inside, and clean it out. Simply, all you need to do is to remove any debris, hose the outside and inside, and if any of the outside fins are bent, grab a butter knife and straighten them out!  There is a lot more to a tune-up than that, but those 3 things are basic things that homeowners can do.

3)  Every A/C is different, so be sure to call Western Heating & Air Conditioning today to have a technician come out to give your A/C tune-up to keep it running great.  It could save you hundreds, even thousands of dollars down the road to take a few minutes to clean and service your A/C unit.

 

Call 801-375-COOL or visit our website at timeforcomfort.com!

 


Posted on March 3rd, 2017

Case Study: Repair or Replace My Furnace?

Summary: David Allen is a rental property owner in Utah County. There was a carbon monoxide leak from a furnace in one of his rental homes in Pleasant Grove, Utah. Mr. Allen was unsure if it needed repaired or replaced. He contacted Western Heating and Air for a second opinion, after having received a bid from another company already. Western Heating and Air sent out a tech, who then performed an analysis on the unit and was able to resolve Mr. Allen’s issue.


Customer’s Challenge:

In October of 2016, Mr. Allen discovered a carbon monoxide leak from a furnace in one of his rental properties in Pleasant Grove, Utah. He called an HVAC company to come look at the furnace and repair it. They gave him a bid for replacing his furnace, which Mr. Allen felt was misquoted and was unsure that replacing the furnace was necessary. Mr. Allen chose to call Western Heating and Air for a second opinion.

Western Heating and Air’s Solution to the Challenge:

The same day Western Heating and Air received Mr. Allen’s call, they sent one of their Most Wanted technicians, Jose Lobo to visit Mr. Allen’s rental home to inspect the furnace. Jose thoroughly tested the furnace as well as looked at the water heater. Mr. Allen said, “The technician was very helpful, clearly explaining what was wrong as well as the advantages and disadvantages of repair versus replacement.” Jose gave Mr. Allen the option to repair or replace the appliances.

 

 

 

Final Results:

Mr. Allen chose to replace both the furnace and water heater. Mr. Allen shared, “When I chose to replace I was given a good price that was $650 less than a competitor’s bid.” Western Heating and Air replaced the furnace and water heater on schedule, as promised. When asked if he would use Western Heating and Air again, Mr. Allen said, “My technician was polite and professional, I felt he went the extra mile to make sure I was satisfied. I will ask for him next time I need heating work.”


Call 801-375-COOL or click the button below.

Angie SnowSchedule Service Now
If you are looking to repair or replace your furnace this year, schedule a full furnace assessment with us and get ready to experience a whole new level of service with Utah’s Most Wanted Technicians.

 


Posted on February 8th, 2017

Furnace Rejuvenation Tune Up

Show Your Furnace Some Love!

We all know February is LOVE month, but I bet you didn’t know that could involve your heating system too. It’s true! Your furnace needs just as much care and special treatment as your significant other, ok maybe not quite as much. But, if you want your “relationship” with your furnace to last, you have to treat it extra special once in awhile. Does your furnace need more love?

Five Signs Your Furnace Needs More Love:

  1. You’re seeing higher gas bills despite normal usage patterns.
  2. You hear a vibration or rattling from the furnace.
  3. You need to set the thermostat higher in order to keep rooms comfortable.
  4. There is rust around the furnace or feeder pipes.
  5. You can’t remember when it last had a full tune-up.

If your heating system is showing any of these signs of distress, don’t wait any longer! Apologize fast and shower your furnace with our February Special – The Furnace Rejuvenation Tune Up. This special tune up will have your furnace feeling factory fresh in no time! Schedule yours today and we will send one of our Most Wanted Techs right to your door.

Your furnace needs more than a Rejuvenation Tune Up? Is it time for “Out with the old” and “In with the new” phase?

No worries, February is one of our slowest months, we are offering all sorts of special discounts and financing for new home comfort systems! Just give us a call at 801-375-COOL today to find out more. 


Posted on January 11th, 2017

Are you freezing because your furnace isn't working?

 

“Hey, I’m freezing in here. Is the furnace even working?”

Oh, wow. Here we go again. On the first cool day this winter, we received WAY too many calls from homeowners having problems just like this one. Interestingly enough…

This common scene is also totally avoidable. They could’ve called us this fall, or even easier joined our Monument Club so they don’t have to worry about remembering to have their furnace and looked at before winter sets in.

But, unfortunately many homeowners do not do this and assume their furnace is just fine. However, as you know, winter has hit and with it the temperatures and the snow is falling faster than ever. Luckily, we have a special offer we are providing to homeowners who still want to make sure their furnaces are working and their home is being heated properly and efficiently.

Now, before you say, “I’m not freezing and my furnace is working just fine!” check this out:

We are now offering homeowners in Utah and Salt Lake County a Free Heating Home Comfort Analysis – a $79 Value!

When you schedule your analysis, our expert technicians will:

If you would like further inspection of your actual unit, we recommend a 30 point precision furnace tune up, safety inspection and cleaning. Click here to grab yourself $30 off a 30 point inspection!

 

Ryan and Angie Snow, Owners of Western Heating and Air

Schedule an appointment now, so you and your family will stay warm and comfortable ALL winter long! 801-375-COOL


Posted on December 7th, 2016

Living in Utah or Salt Lake county in the winter can wreak havoc on your lungs, especially during one of our awful inversions. If you have asthma or weak lungs, this can be even more damaging to your health. Often times we think if we stay indoors, we won’t be affected. However, this is incorrect.

Did you know the quality of air inside your home and buildings can be just as damaging if not more so than being outside? Many customers call us asking, “How do I know if my air quality is poor in my home and how do I improve it?”. We tell them the best way to find out, is to first ask yourself and the people living in your home if any of you chronically suffer from the following symptoms:is-your-child-breathing-fresh-air-inside-your-home-jpg

If the answer is yes, most likely your air quality is responsible for all or most of the symptoms. We want your family to experience the best when it comes to clean air in your home.

Here are the steps we recommend you take next to improve poor indoor air quality:

1. We recommend scheduling one of our expert technicians to come analyze your air ducts, filters, and overall HVAC system, possibly performing an air duct cleaning. Click here to schedule a service call or dial 801-375-COOL.

2. Consider purchasing an Air Scrubber System. These systems are designed to scrub out the harmful toxins in the air, as well as sanitize the germs in your home, keeping you and your family healthy. Click here to learn more.

3. Adding a Whole Home Humidifier to your home can also help in alleviating poor air quality symptoms by keeping humidity levels even and moisturizing the air your lungs breath.

Often times people don’t realize how much they have been suffering from the effects of poor indoor air quality, until something is done to fix the problem. Changing out the filters on your units regularly can help, but your air ducts build up bacteria, germs, dirt and mold and need to be cleaned regularly. Proper HVAC maintenance is key to maintaining good air quality. Remember if you’re a Maintenance Club member, you receive special discounts on services and products, plus WE CALL YOU to schedule your regular maintenance check ups.

Whatever your heating or cooling problem is, you can count on us day or night to find the right solution for you.

To learn more about our products and services, chat with our friendly secretary, or schedule a service call with one of our top technicians just dial 801-375-COOL today!

“I was very impressed with the service we received from Mike with Western Heating and Air. He came out the day after Thanksgiving when our furnace stopped working. He was on time, extremely honest, thorough, respectful, informative and great to work with. On top of that I was very impressed with the Western Heating and Air price- especially the day after a major holiday. Thank you for keeping us warm! We will definitely be using your services again!” -Reynolds, Lehi, Utah


Posted on May 12th, 2016

Warning Signs That You Need Furnace Repair & ServiceOne of the most stressful situations to be in is realizing that your furnace is broken late at night, the chill begins to set in, and you may be kicking yourself for not seeing the signs earlier. While Western Heating & Air Conditioning offers fast emergency furnace repair, we never want our customers to be caught by surprise. Here are a few warning signs that signal that you need furnace repair and service.

Your Furnace Is Getting Old

Like any home appliance, furnaces have a lifespan. Once a furnace starts pushing 20 years old, it may be time to replace it. Between 16 and 20 years old is the average time when furnaces start needing more service. To prevent a sudden breakdown, call a professional furnace technician for an inspection. They will be able to tell you if your furnace is able to last a few more years.

Utility Bills Increasing

If you notice a sudden spike in your utility bills, it may be your furnace. If your furnace is not working optimally, it may take more energy to get your home to a comfortable temperature.

Burner Flame Yellow

If you notice that your pilot light is burning yellow instead of blue, it is a sign of something that could be really wrong. In fact, a yellow flame is a sign of carbon monoxide leaking into your home. Make sure you have a functional carbon monoxide detector in your home and contact a repairman right away.

Strange Noises

If you suddenly start to hear your furnace making odd sounds, you shouldn’t ignore it. Instead, contact a furnace repair technician right away. Strange noises can mean there is something broken or loose in your furnace that needs attention.

If you notice any of the above warning signs, contact Western Heating & Air Conditioning today. We are happy to assist you!


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