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235 Mountainlands Dr, Orem, UT 84058

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"Everyone I had contact with at Western Heating and Air was kind, thoughtful, and very knowledgeable. The service was impeccable and I am so glad I found you. This was my first interaction with Western Heating and Air, and I will always call you from now on. Thank you for being a great company to work with. Mike, my technician, was very helpful. I knew he understood the problem I was having..."
~ Charlotte B. | 07/23/14

Our Blog

Posted on October 22nd, 2020

Haunted Household Humidifier

When it comes to comfort, the temperature is only one part of the picture. The amount of moisture in the air is just as important. Getting humidity right affects your real comfort levels but more importantly, it affects your health… and nothing is more spooky than an awful, yucky cold! Luckily, a household humidifier is a perfect solution.

How much humidity should you aim for?

The ideal range is 40-50% in the summer and 30% in the winter. The slightly lower target in winter is to prevent condensate from forming on cold windows. Typically for the colder months, low humidity is the issue since cold air holds less moisture, especially in an already dry state like Utah.

Effects of low humidity

How to prevent a dry house

By far the best way to keep your humidity levels up in winter is to use a humidifier. You can use a vaporizer or install a humidifier in your HVAC system. Regardless of what you use, remember not to let the air get too humid because this comes with its own frightening problems.

You need the right-sized humidifier

To get the right amount of humidity in your home, the first step is to have a household humidifier that’s the right size. A professional knows how to calculate the required pounds per hour (lb/hr) of moisture or steam to be added to the air. The amount of moisture needed is based on the temperature of the air entering the furnace (a mixture of outdoor air and return air from your home) as well as relative humidity. Moisture is added to get humidity levels up to where they should be. Having a humidity sensor ensures you never go too high or too low with humidity levels, and that’s a spell that you don’t want to miss out on.

Don’t deal with winter dryness this year

Don’t get tricked by the cold dry air this year. Give us a call at Western Heating & Air Conditioning and we’ll treat you with $56 off a household humidifier to cure your home’s low humidity problems. Call 375-273-3200 or visit us online at www.westernheatingair.com.


Posted on October 13th, 2020

How To Replace A Furnace Filter: A Simple Guide

Performing DIY repairs on any large appliance, especially a furnace, can be intimidating. Thankfully, one of the most common furnace maintenance projects can be done with no specialized knowledge. Learning how to replace a furnace filter should be part of every homeowner’s skill set. If you aren’t sure where to start, read on to find out how to know it’s time for a replacement and how to install a filter.

How Do You Know It’s Time to Change a Furnace Filter?

Clean filter vs an extremely dirty filter

Many people leave the same filter in their furnace for months (or years) at a time. It’s an easy thing to forget, but filters should be changed out every 30-60 days to keep your heating system working at its best. The exact amount of time will change depending on your home’s existing air quality, whether you have pets, and if anyone in your family has breathing issues.

Single-use paper and fiberglass filters should be white and free of buildup or debris. If you notice that the filter is gray and dirty, don’t just shake off the dust and put it back. It’s time to replace it altogether.

If you have a permanent or reusable filter, you can still follow the steps below. The only difference is that instead of replacing it with a new one, you’ll clean it out with a water sprayer and let it dry off before putting it back in.

How to Replace a Furnace Filter

How long has it been since your filter was replaced? If it has been more than a few months (or you aren’t sure if it has ever been replaced), it’s time to open up your furnace and take a look at what’s inside.

1. Turn off the Furnace

Before opening up any appliance for maintenance, the first step is always to turn it off. Even though the danger of electrocution is small, you could burn yourself if the furnace has been running. There’s also a chance that the system could kick on while the filter is out and send debris circulating through the rest of your HVAC system.

Shut down your heating system by setting your thermostat to “off” and disconnecting power from the furnace. If it’s hot, wait for it to cool down before opening it up.

2. Open the Filter Compartment

Your furnace should have a marked service panel on one side. If you aren’t sure where to look, check the manual or look up your furnace model online. For old furnaces that don’t have manuals, look around the ductwork and blower compartment for a small door panel.

3. Remove and Inspect the Old Filter

Now that the service panel is open, you should be able to peek inside and see your old filter in place. Before you take it out for the first time, make a note or take a photo of how it’s installed so you can put the new one in the right way.

Pay special attention to airflow direction—you may want to mark it with an arrow on your furnace or ductwork for future reference. The arrow should point toward the fan. If you reinstall the new filter backward, its efficiency will decrease.

Take the old filter out and immediately seal it in a trash bag to keep the dust from becoming airborne. It should slide out of the furnace with little effort.

With the filter slot empty, take a moment to brush out any visible debris from inside your furnace. A large buildup of debris is a sign that it’s time to schedule a heating tune-up.

4. Purchase a Matching Replacement Filter

Check your furnace’s manual and the existing filter to make sure you buy the correct replacement. You can find furnace filters at most stores with a hardware section. Ordering them online is also simple and can give you a wider selection to choose from.

When buying a replacement, make sure you choose the correct size, material, and MERV rating for your furnace.

5. Install the New Filter

Now that you’re ready to put the new filter in, use the directions you left for yourself earlier to insert it in the right direction. Match up the airflow direction on the filter with your filter’s fan unit and slide it into place. Then, close up the service panel, and you’re ready to go.

6. Record the Date of Installation

To make sure you don’t forget to check your filter before it’s too late, write the date down for later reference. Place a sticker or magnetic notepad on or near your furnace to record the dates of your filter changes and any other furnace maintenance and repairs.

7. Restart the Furnace

Now that everything is back in place, you can reconnect the power to your furnace and turn your HVAC system back on with the thermostat. If your old filter was caked with dust before you replaced it, there might be a noticeable improvement in your home’s air quality.

Why You Should Never Ignore a Dirty or Damaged Filter

Not only can keeping your filter clean and updated extend the life of your furnace, but it will also make a huge difference in your home’s air quality.

The EPA recommends using a variety of methods to improve your indoor air quality (IAQ). Using clean filters in your furnace and HVAC unit is one of the easiest ways to trap pollutants before they enter your lungs. If your filter is damaged or caked with dust, your furnace will recirculate harmful particles back into your home’s air.

This is especially important to consider if anyone in your home has asthma or allergies or if you have dander-producing pets. Even if everyone has healthy lungs, a dusty furnace can fill your entire house with an unpleasant burning odor.

Looking for Help with Furnace Repairs?

Even though you now know how to replace a furnace filter yourself, sometimes you need a professional to help you out with repairs.

When that happens, call us at Western Heating & Air Conditioning. We can help you tune-up, fix, and replace your furnace when it’s no longer working at its best. Contact us today to schedule your appointment with a 24/7 service technician.


Posted on October 8th, 2020

Four Ways To Breathe Easy This Winter

As if you weren’t spending enough time at home, winter is coming. That means more time indoors without so much as afternoon tea in the backyard to console you. So how do you stay healthy with less time outdoors? The answer is simple: make sure your indoor air conditions are just right. Here are four ways to breathe easy this winter. 

Tune-up your furnace 

Keeping your indoor temperature warm enough throughout your house means tuning up your furnace. Even if you’re not left out in the cold with a catastrophic failure, your furnace can chug along, underperforming for weeks and months. Temperature fluctuations and a continuous chill can cause sickness with all that extra indoor time. Make it a priority to get your furnace working well before the temperature drops. 

Boost ventilation 

Regardless of how clean your ductwork is, you still need fresh outdoor air inside your home. Reduce the buildup of carbon dioxide and moist air with exhaust fans. Bring in outdoor air with an energy recovery ventilator and improve your home’s indoor air quality. If you can’t spend enough time outdoors, bring the outside air inside. 

Control humidity 

Winter is known for low humidity that can cause “winter skin” with painful cracking and flaking dryness. Just imagine what’s happening inside your nose, throat, and lungs. Dry mucous membranes reduce your ability to fight nasty colds and other illnesses. Boost your health with a humidifier while you spend time inside your home. 

Filter your air 

Remove dust and other particles from your home’s air system with the right filter in your furnace. A supplemental air purifier can improve the air you breathe even more. For all the time you spend in your home during colder months, keep your air clean, so your health doesn’t suffer. 

Keep your sanity with walks in the snow and time outdoors where possible. For the rest of the time inside, let Western Heating and Air help you keep your home’s indoor conditions just right for the time you’ll be spending there as the weather cools down.

Because your safety and comfort are our biggest concerns, we wanted to share these four ways you can breathe easy this winter. Visit our website at www.Westernheatingair.com to see all of the home comfort solutions we offer, schedule a tune-up, or take advantage of our great specials. Or simply call us at 375-273-3200 to talk to a professional about optimizing your home for this coming winter.


Posted on October 2nd, 2020

Celebrating 25 Years of Excellent Service

Celebrating 25 Years

Western Heating and Air Conditioning is celebrating 25 years of excellent service this month! We kicked off the month with a small birthday party that featured an unveiling of new logos, vans, and an updated website. Our employees gathered early on the morning of Thursday, October 1st to view the unveiling. 

“We have endured a lot as a company through the years, but we’ve always come out the other side stronger than ever,” said Co-owner and President Ryan Snow in a speech on Thursday. “[Company Founder] Rod Black built something amazing, and we are honored to continue his legacy of honesty and hard work each day. We’re grateful for all the growth we have seen, and all the individuals who have joined our team.”

Western Celebrates 25 years

We had planned to have a community gathering to celebrate 25 years in business, but due to community safety guidelines, we opted to have a small gathering with employees only. Instead, our company held twelve days of giveaways leading up to the unveiling of the new brand to include the community in its celebration. 

“We were sad that the community and families of our employees couldn’t attend the celebration in person,” said Angie Snow, Co-owner. “We hope that the community felt as involved as possible during our twelve days of giveaways. We couldn’t be more thankful for our loyal customers who are the reason we have lasted so long, and we look forward to 25 more years of service!”

At the party, we had the unveiling of new logos, the unveiling of new branded vans and trucks, and swag and giveaways for our employees. We also had an amazing breakfast, complete with a cake featuring our new logo!

We’re grateful for the loyal customers who have been with us throughout the years. We pride ourselves on excellent, honest work and look forward to many years of continued service.


Posted on September 23rd, 2020

In Memory Rod Black, Founder of Western Heating & Air Conditioning

By Angie Snow
Rod Black

Rod Black leaves a legacy of love, service, and kindness, which lives on with his wife, children, and grandchildren

Thirteen years ago Ryan and I got a phone call from Rod Black, a successful heating and air conditioning contractor in Orem, Utah. He told us he was ready to sell his HVAC business and asked if we would be interested in purchasing the company. Little did we know that phone call would change our lives for good.

Starting Western

In 1995, Rod Black took a risk and started up Western Heating & Air Conditioning. At 49 years old, he had learned a new trade that not only supported his family but blessed the lives of customers with greater comfort in their homes. With his wife, Carol, running the administration of the business he purchased a van and some tools from a retired contractor. Western Heating & Air Conditioning was officially open for business!

As a devoted father of four, Rod was an excellent example of hard work and loving service for others. He frequently donated his time and services to help those who couldn’t afford to help themselves. He spent many late hours fixing furnaces and air conditioners for neighbors and friends. His kindness, honesty, and hard work built him an amazing reputation in the community.

Growing Western

Western Heating & Air Conditioning quickly became known as the company with an owner you could trust! Folks knew that he was honest and would give fair pricing for a job done right. As the demand for Rod’s services increased he concluded that it was time to hire some help. Within the first year of business, Rod had already hired his first technician. Western Heating & Air was taking off!

Carol has said that the only form of advertising that they ever had to do was put a photo of Rod in the phone book. Customers used to simply see his photo and call Western Heating for service. Callers often said they called because Rod “just looked like a guy I could trust.”

By 2007, Rod and Carol had been running a quality business for over 12 years. They had a loyal customer base, great community relationships, and their work demand continued to grow. Having hired their fourth technician and owning a thriving business they realized their hearts were pulled in a different direction. Rod and Carol were ready to serve a mission for their church.

Having built an amazing company, and strong relationships with their customers, Rod and Carol wanted to ensure that they could find new owners who would care for their customers the same way they had for the past 12 years. That’s when Rod called Ryan. . . and the rest is history!

Retirement

Rod and Carol were thrilled to serve a mission for the Church of Jesus Christ of Latter-day Saints in Nauvoo, Illinois. Rod worked on heating and air conditioning projects for the Church while Carol served tourists at the church historic sites with other sister missionaries. She also used her musical skills on the piano to accompany stage shows and various other performances. Upon the completion of their mission, they moved to Washington, Utah, where Rod served as a bishop in his congregation. His love and faith have blessed the lives of countless individuals.

Rod’s service did not end there. He continued to fix air conditioners for his neighbors, and help friends and family with home and yard projects. His son once said that you could always find Rod on his knees, whether it was working on a home project, a furnace, or praying for help.

We were heartbroken to hear of Rod’s passing on August 6th of this year following a tragic accident. His legacy of love, service, and kindness lives on with his wife, children, and grandchildren. We are honored to continue his legacy at Western Heating & Air Conditioning.

As we celebrate 25 years of service at Western Heating & Air Conditioning, we honor Rod and the legacy that he left by continuing with a company built on integrity and trust.


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