Posted on March 28th, 2016
When selecting the right heating and air technician for your home, it’s important to consider what sort of qualifications you want the professionals to have. Ultimately, it’s up to you which team you select, but it helps to know what certifications are ideal.
Certifications and Background
From the beginning of your research, it’s helpful if the contractor that you choose is honest and open about what their certifications are, as well as what their background is. Some certifications that we ensure to have are:
- NATE Certification – This stands for the North American Technician Excellence certification. This means that the technician has a respect for his or her industry, ensuring they have met the requirements to be an excellent technician.
- EPA Certification – This certification addresses the need for environment-friendly technicians. Seeking out an EPA certification shows you that the contractor has a motivation beyond just making money.
- RMGA Certification – This regional certification shows that the technician or contractor you go with respects the regional community of heating and air companies. This certification stands for the Rocky Mountain Gas Association.
Beyond these certifications, it also says a lot if the contractor has a background in the science of HVAC systems. Here at Western, for example, our owner has a degree in construction and supplements this with a contractor’s license. In essence, this education doesn’t just mean he can do the job, but it means he cares about how he performs while on the job.
Although not necessary, it is still crucial to check with organizations the technician you choose belongs to. Make sure that they are members of the Better Business Bureau (the BBB) and are in good standing on that platform. It can set them apart tremendously if their customer reviews with BBB speak highly of them.
The fact of the matter is, don’t hire anyone that lacks in experience, lacks the certification, or has bad reviews. Hire instead a company that is well-respected in your community: go with Western Heating & Air Conditioning for your HVAC needs!
Posted on March 21st, 2016
Summer is just around the corner, and you may be asking yourself if your home’s air conditioning is up to par. You may have heard of heat pumps, but it sounds like something that you wouldn’t want to use during the summer heat. Contrary to its name, a heat pump is not only associated with heating but cooling down your house as well. Here are the top three things you need to know about heat pumps and why they might be right for you.
1) What Is a Heat Pump
A heat pump is a refrigeration system that uses a mechanical compression cycle that can either heat or cool an area of the house. Usually, there is a unit in your house called the “air handler” and an outside unit which is the actual “heat pump.” The heat pump resembles a typical A/C unit in both size and stature. A compressor in the heat pump circulates refrigerant between itself and the air handler which absorbs and releases heat as it makes its cycle.
2) How It Works
A heat pump system constantly moves air from one place to another wherever it is needed or vice versa depending on the ambient temperature. During the winter and colder times, the heat pump will pump warm air into the house from outside. This seems odd, but there is actually heat energy present despite the cold temperature. During the summer and hotter temperatures, the heat pump will reverse its direction and take the warm air from inside your house allowing fresher cooler air to be circulated inside.
Being that a heat pump moves and transfers heat rather than generates its own heat, the heat pump system is much more efficient than a typical heater or furnace. Heat pumps are electric, which means you can save a considerable amount on your gas bill.
If you are considering having a heat pump installed in your home, give us a call, and an experienced technician will be happy to help you with any questions you may have.
Posted on March 7th, 2016
When you are looking for a reputable HVAC company, you may be overwhelmed by the options that you have. To try and narrow things down, you may start to research the companies in your area. Many people look to review sites such as Google Reviews and Yelp to look at past customer reviews on their services. But why do these customer reviews matter so much when choosing an HVAC company? Here are a few reasons why they are important.
Peer Reviewed and Approved
You trust what other people say when they are in a similar situation. When you are having issues with your heating and cooling system, things can get stressful. This is especially true when the weather can get extreme during winter or summer. You can trust other people when they are going through the same thing. If many customers have good things to say about an HVAC company, you have more confidence in their services.
Avoiding the Duds
If you notice a large number of negative reviews associated with an HVAC company, you will want to take notice. It is normal for any business to have one or two bad reviews from customers that may be very vocal about their experience. However, if you start noticing a trend of many negative reviews, it is one business you may want to pass over.
Good Experience? Remember to Review
After you have chosen an HVAC company, remember to let them know about what you thought about their experience. If you had a great experience, go online and leave a positive review so other people can reference them. If you were not satisfied with their service, speak to them and ask them about how they may be able to make it up to you. Many companies will bend over backwards to help their clients.
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