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"Everyone I had contact with at Western Heating and Air was kind, thoughtful, and very knowledgeable. The service was impeccable and I am so glad I found you. This was my first interaction with Western Heating and Air, and I will always call you from now on. Thank you for being a great company to work with. Mike, my technician, was very helpful. I knew he understood the problem I was having..."
~ Charlotte B. | 07/23/14

5 Signs That You Need to Replace your AC

Posted on April 27th, 2020

5 Signs That You Need to Replace Your AC

When it comes to replacing your home’s cooling equipment, you have two options: wait until it dies or do it before. Keep in mind that if your air conditioner dies, it won’t happen when the air is cool outside.

Your best option is to get a new air conditioner before your unit fails. So how do you know when to replace it? Here are some guidelines for making the decision.

You don’t get the cooling you need
If, despite proper maintenance, your unit struggles to cool your home, it may be time to replace it. One of the early signs of a unit about to go kaput is a drop in performance.

It makes funny noises
An air conditioner isn’t quiet but if your unit becomes excessively loud and your neighbors start giving you dirty looks, it may be time to replace it. Moving parts wear out over time and the longer you force it to work, the closer you’ll be to the inevitable demise of your cooling system.

Your electricity consumption rises
As your unit ages, the efficiency drops off. The first place that will feel this effect is your pocket. Your air conditioner will consume more electricity to meet your cooling demands, increasing your bill.

It uses R22 refrigerant
R22 refrigerant is an HCFC (or hydrochlorofluorocarbon) that depletes the ozone layer. It was the standard refrigerant for residential units for many years but is being phased out as part of an international agreement. Even though you are not required to replace your unit, obtaining replacement R22 for servicing will become more difficult as it is phased out. The replacement refrigerant, R410A, can be used in R22 units but it needs a retrofit kit. Considering the age of most R22 air conditioners, your best bet is to replace it with the environmentally friendly alternative.

It’s old
Speaking of age, not everything improves like fine wine. After ten or fifteen years, keeping an air conditioner just doesn’t make sense. Even if you’ve managed to keep it well-maintained, the drop off in performance means you’ll be spending way more to keep your home comfortable. It might cost you up front, but upgrading to a new unit (with a higher efficiency) will save you in the long run.

If you’re seeing any of these signs that you need to replace your air conditioning unit, give the experts at Western Heating & Air Conditioning call at 385-273-3200 and we can keep you cool this summer. We are also offering virtual replacement calls to ensure your safety. Visit www.WesternHeatingAir.com to schedule yours today!


Posted on April 27th, 2020

Sometimes it’s easy to get stuck in a rut, even with an HVAC system. You might be too busy to think about it but procrastinating can cost you more in the long run.Here are some signs you need to discard the old and bring in the new.

Your furnace is noisy
If your furnace makes too much noise and you’re up to date with maintenance, it may be time for an upgrade. A noisy fan is an inefficient fan and can fail at any time. Take this as a sign that you’ve had your furnace too long and it’s time to get something new. You’ll benefit right away from a system that operates more quietly and efficiently.

You have cold or hot spots in your house
Cold spots in your house could signal a poorly working fan or struggling burners. Hot areas in the summer could be caused by an air conditioner that just can’t keep up. Get whole-house temperature control back with upgraded equipment.

You have to wait long to reach your desired temperature
A furnace close to the end of its life will struggle to keep up, as will an air conditioner that’s too old. Besides being noisy, you’ll find yourself shivering while your heating equipment tries to catch up. If you have to wait longer than usual for your home to warm up or cool down, it’s time to upgrade.

Your energy bills are climbing
Speaking of efficiency, the less efficient your system, the more you have to pay for the same output. It will consume more electricity and more gas just to keep your home at the same temperature as a newer system using less energy. Do yourself a favor and let go of the energy consuming HVAC equipment. Save money and the environment with a new, more efficient system.

Repairs are more frequent (and more expensive)
You might think you’re saving money by holding on to old equipment. But the cost of repairs can add up quickly. If you find the cost and frequency of repairs increasing, it’s time to consider an upgrade.

Your equipment is old
Even if you’re not spending a whole lot on repairs (yet), older equipment is costing you. Lower efficiency costs you money and the risk of a sudden breakdown costs you peace of mind. You also run the risk of safety issues if your burners start producing more carbon monoxide or your condensing unit starts leaking refrigerant.

Protect your family by knowing when it’s time to ditch old equipment.If you need to talk to someone about upgrading your HVAC equipment, give us a call and we can help you make the right decision.

Posted on April 14th, 2020

There’s nothing quite like waking up on a cold morning to find your house is almost as cold inside as outside. Or to turn up the heat to get things a little warmer only to find there’s no heat coming out. 

Furnace problems are no fun, in fact, they’re downright worrisome. How will we stay warm? How much will the repair cost? 

Don’t assume because you don’t have heat the worst has happened. Sometimes when a furnace is not working it can be something small and easy to fix. 

Read on for 9 common furnace problems to consider if you are not getting heat from your furnace. 

1. Filter

When a furnace isn’t producing heat, one of the most common problems is related to the furnace filter. 

From just doing their job day in and day out the furnace picks up dust and dirt from your home and inside the ductwork. That’s the whole job of the filter, to catch that before it gets to the mechanical parts of the furnace. 

When the furnace filter is dirty, it can move the warm air from the furnace and you won’t feel it in your house. 

Replacing your furnace filters should be part of your regular furnace maintenance. 

2. Thermostat

The thermostat tells you what temperature it wants the furnace to heat your house. It tells it to turn on if it’s cold and likewise to click off if it’s at the desired temperature. 

Your furnace could be in perfect working order and the problem is with the thermostat. 

First, make sure the thermostat is actually turned on. It can’t tell the furnace to work unless it is powered on. Be sure to check the batteries on your thermostat. Changing thermostat batteries should also be part of your regular maintenance routine.

3. Electric Ignition or Pilot Light

If your furnace won’t turn on, once thing to consider is the pilot light

If you have an older furnace that runs with a constantly lit pilot light and this blows out, your furnace won’t click on to make heat. The pilot needs to be relit. 

If you have a more modern furnace, an electric ignition lights your pilot light as heat is needed. If your ignition system runs with a thermocouple, it might be time to call the furnace repair service

4. Airflow

Airflow issues can arise in a few ways. The first was already addressed, through your air filter if it’s clogged. 

If air is not coming through your vents, check to make sure the vents are opened up. 

Another issue related to airflow is leaking in your ductwork. The furnace might be making the heat but before it can be delivered to the rooms in your house it’s escaping. 

Finally, be sure to look around your furnace. So many people pile things in their basements and the furnace area gets more and more congested and even dirty. This prevents the furnace from working at its peak. 

5. Heat Exchanger

Your furnace has something called a heat exchanger. Over time, with no regular maintenance, the heat exchanger can start to crack. 

If the heat exchanger starts to crack, carbon monoxide can be released back into your home. If you have a carbon monoxide detector (and you should) and it is giving you warnings, it’s time to have your furnace checked out. 

Regular furnace maintenance helps to avoid this issue. 

6. Cycling

When a furnace is cycling it means it is turning on and off over and over again. 

This doesn’t make for good energy efficiency and indicates there is some problem going on with the furnace. 

Often a cycling furnace means the filter is clogged and air can’t get through causing the furnace to turn on and off. 

If the furnace filter is good and there appears to be good airflow around the furnace, you want to contact a furnace specialist as there may be something more serious going on.

7. Not Enough Heat

Again, check the filter as this often the cause when the furnace is producing heat but just not enough.

If the filter is clean and you are still not getting enough heat, make sure the vents in the cold room are open. 

Check the airflow around the furnace air. 

Is there a big temperature differential between rooms? Start to look at visible ductwork. Feel the ducts for warmth or warm air escaping. 

If none of these are the answer, it’s time to bring in the furnace specialist. 

8. No Heat

If your furnace is producing no heat, don’t panic and assume the worst. 

First, check the thermostat is on, clicked to heat and has good working batteries. Once those things are checked, try turning the thermostat up to see if it will kick on and get you heat. 

It might also mean the circuit breaker blew. Flip the circuit breaker switch on your electrical panel and then click it back on. 

If those things don’t work, it’s time to call the professionals. 

9. Noisy Sounds

You get to know the sounds of your furnace. You hear it click on. You hear the blower sending warm air into your ducts. You know what it sounds like when it clicks off too. 

If suddenly, you are hearing out of the ordinary sounds from your furnace, pay attention. Your furnace should not squeak, rattle or rumble. 

Again, it could be a sign of something minor like a clogged furnace filter. 

It could also be a sign there is a belt loose or some pending mechanical issue. If you go through this checklist and are still hearing out of the ordinary noises from your furnace, call in a professional for an inspection.

Avoid Furnace Problems and Stay Warm

Your furnace is one of those things in your house you just rely on to do its job and keep you warm. Yet, your furnace needs a little love on occasion to keep everyone warm. 

Be a smart homeowner and practice regular furnace maintenance to avoid unwanted furnace problems.

If you find something a little out of your expertise level, contact us. We can help get your furnace in good working order in no time. We even offer 24-hour emergency service if you need it. 

Posted on April 10th, 2020

Get quality diagnostics for minor cooling and heating issues without leaving your couch or having someone enter your home.

Home owners all over Utah County are adapting to a new normal, and balancing a lot in these uncertain times. Many of you are working from home, home schooling your children, and trying to get your home ready for warm weather. You’re also doing your best to protect and safeguard your family and home from anything that could jeopardize your health and safety.

As your partner in Home Comfort, the HVAC professionals at Western Heating & Air Conditioning are taking great measures to follow the most recent guidelines given by the CDC and WHO. Social distancing is critical, so we are conducting “no contact” service calls where our certified technicians can still repair and maintain equipment so that it will run better than ever.

We are excited to take it one step further by offering our clients a way to virtually diagnose or quote any work you may need or be considering. We want to make it easier than ever for you to talk to a technician or service supervisor to get the advice and guidance you need on a service call or HVAC system replacement. In some cases, there’s no need to have a technician in your home, no need to sit waiting around, and no surprise bills.

Virtual Technician, Mark, ready to assist!

These virtual visits make it easy to access assistance from a certified technician, via a secure video or phone appointment, from your home or on the go.  We are pleased to announce that virtual visits are now available to help with a wide variety of non-emergency conditions. Technicians are ready to help Monday – Friday from 9:00am – 5:00pm.

Virtual support when you need it for…

When you have an emergency, such as a completely inoperable system, call (385) 273-3200 and we can dispatch a technician to your home who will take extra sanitary precautions.

To Schedule a Virtual Appointment, visit www.WesternHeatingAir.com, and go to the Virtual Appointment Request box. Simply answer any prompted questions to complete the scheduling of your appointment. This hassle-free experience can save you time and money!

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