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(801) 682-4840
235 Mountainlands Dr, Orem, UT 84058

Your Trusted Heating & Air Conditioning Experts Serving Salt Lake and Utah Counties.

See what your friends and neighbors are saying about their recent experience with Western Heating & Air Conditioning
"Everyone I had contact with at Western Heating and Air was kind, thoughtful, and very knowledgeable. The service was impeccable and I am so glad I found you. This was my first interaction with Western Heating and Air, and I will always call you from now on. Thank you for being a great company to work with. Mike, my technician, was very helpful. I knew he understood the problem I was having..."
~ Charlotte B. | 07/23/14

In Memory Rod Black, Founder of Western Heating and Air Conditioning 

Posted on September 23rd, 2020

In Memory Rod Black, Founder of Western Heating & Air Conditioning

By Angie Snow
Rod Black

Rod Black leaves a legacy of love, service, and kindness, which lives on with his wife, children, and grandchildren

Thirteen years ago Ryan and I got a phone call from Rod Black, a successful heating and air conditioning contractor in Orem, Utah. He told us he was ready to sell his HVAC business and asked if we would be interested in purchasing the company. Little did we know that phone call would change our lives for good.

Starting Western

In 1995, Rod Black took a risk and started up Western Heating & Air Conditioning. At 49 years old, he had learned a new trade that not only supported his family but blessed the lives of customers with greater comfort in their homes. With his wife, Carol, running the administration of the business he purchased a van and some tools from a retired contractor. Western Heating & Air Conditioning was officially open for business!

As a devoted father of four, Rod was an excellent example of hard work and loving service for others. He frequently donated his time and services to help those who couldn’t afford to help themselves. He spent many late hours fixing furnaces and air conditioners for neighbors and friends. His kindness, honesty, and hard work built him an amazing reputation in the community.

Growing Western

Western Heating & Air Conditioning quickly became known as the company with an owner you could trust! Folks knew that he was honest and would give fair pricing for a job done right. As the demand for Rod’s services increased he concluded that it was time to hire some help. Within the first year of business, Rod had already hired his first technician. Western Heating & Air was taking off!

Carol has said that the only form of advertising that they ever had to do was put a photo of Rod in the phone book. Customers used to simply see his photo and call Western Heating for service. Callers often said they called because Rod “just looked like a guy I could trust.”

By 2007, Rod and Carol had been running a quality business for over 12 years. They had a loyal customer base, great community relationships, and their work demand continued to grow. Having hired their fourth technician and owning a thriving business they realized their hearts were pulled in a different direction. Rod and Carol were ready to serve a mission for their church.

Having built an amazing company, and strong relationships with their customers, Rod and Carol wanted to ensure that they could find new owners who would care for their customers the same way they had for the past 12 years. That’s when Rod called Ryan. . . and the rest is history!


Rod and Carol were thrilled to serve a mission for the Church of Jesus Christ of Latter-day Saints in Nauvoo, Illinois. Rod worked on heating and air conditioning projects for the Church while Carol served tourists at the church historic sites with other sister missionaries. She also used her musical skills on the piano to accompany stage shows and various other performances. Upon the completion of their mission, they moved to Washington, Utah, where Rod served as a bishop in his congregation. His love and faith have blessed the lives of countless individuals.

Rod’s service did not end there. He continued to fix air conditioners for his neighbors, and help friends and family with home and yard projects. His son once said that you could always find Rod on his knees, whether it was working on a home project, a furnace, or praying for help.

We were heartbroken to hear of Rod’s passing on August 6th of this year following a tragic accident. His legacy of love, service, and kindness lives on with his wife, children, and grandchildren. We are honored to continue his legacy at Western Heating & Air Conditioning.

As we celebrate 25 years of service at Western Heating & Air Conditioning, we honor Rod and the legacy that he left by continuing with a company built on integrity and trust.

Posted on September 17th, 2020

Western Heating and Air Contest Rules and Regulations

  1. By participating in any Western Heating and Air Conditioning Facebook or Instagram contest, each participant releases Facebook and Instagram from any liability.
  2. Western Heating and Air Conditioning promotions and contests are in no way sponsored, endorsed, administered by, or associated with Facebook or Instagram.
  3. Participants must be at least 18 years of age or have parents written consent to enter. Written permission can be emailed to info@timeforcomfort.com or mailed to 235 Mountainlands Dr., Orem, UT 84058.
  4. Must live in Western Heating and Air’s service area to be eligible for prizes.
  5. Participants must be able to pick prizes up at 235 Mountainlands Dr., Orem, UT 84058
  6. Participants must not have won a prize from Western Heating and Air within the last 60 days.
  7. Participants must follow all entry specifications outlined in Western’s Facebook or Instagram post.



Posted on September 17th, 2020

Western Heating and Air Conditioning: Celebrating 25 Years of Service

It’s our birthday! Western Heating and Air Conditioning is celebrating 25 years of exceptional service to customers in Utah. We have served over 30,000 customers and cannot wait to serve thousands more in the coming years. Leading up to an unveiling of the refreshed brand, we are celebrating Western Days with 12 days of giveaways on Facebook! Be sure to follow our page to participate. 

Below is a press release that was recently sent to the media announcing the celebration. Thank you for being a part of our splendid history!

Western Heating and Air Conditioning, a heating and cooling repair and service contractor, is celebrating 25 years of service and awards. The family-owned and operated HVAC company focuses on community involvement, customer satisfaction, quality workmanship, and guarantees its work with its Red Handkerchief Promise. This brings Western recognition as one of the most trustworthy HVAC establishments in Utah. Western serves Utah County, Salt Lake County, and Wasatch County with heating, cooling, air quality, solar heating and installation, and home comfort solutions. 


Orem, UT, September 17, 2020 – Local Utah heating and cooling repair and service contractor, Western Heating & Air Conditioning, is currently celebrating 25 years of service and honorable awards. The company is kicking off Western Days, which will consist of 12 days of fun giveaways and prizes. Western Days will start on September 19 and culminate with a refreshed brand unveiling on October 1! The family-owned and operated HVAC company focuses on community involvement, customer satisfaction, quality workmanship, and its Red Handkerchief Promise. This brings them the recognition of being one of the most trustworthy HVAC establishments.

Western Heating and Air Celebrating 25 years

The proactive HVAC company has received multiple awards and honors for its continued care to the community and dedicated service to customers. Western has once again been given the “Best of Utah Valley” 2020 award, having received this bestowal every year since 2016. Angie Snow, Vice-president, and co-owner of Western, also won the Service World Woman of the Year award for 2016. The company recognizes that families support each other and treats each client as part of their ever-growing family.

Western Heating and Air Conditioning is proud to be the number one choice when consumers are seeking heating and cooling experts. Over years of community support and giving back, Western initiated its famous Red Handkerchief Promise. This promise ensures each team member at Western will always be honest and get the job done right. Western is also a proud supporter of The Emily Effect Foundation and has participated in the “Gift of Heat” program for the past five years by providing a free furnace to a family in need. For more information about the promise and Western’s community support, please visit https://www.timeforcomfort.com/. 

 About Western Heating and Air Conditioning

Western started in 1995 and quickly became an integral part of the community by building integrity and trust. It is a family-owned business that has supported the community and Utah Valley throughout the last 25 years. Over the years, Western has continued to prioritize family, community, and exceptional service. It’s little wonder that it has been voted “Best of Utah Valley” since 2016. With the newly refreshed brand, Western Heating and Air renews their commitment to their customers.

Western offers a wide variety of services in Orem such as air conditioning, heating, virtual diagnostics, solar installation, air duct cleaning, air quality inspections, and home comfort solutions. Their Red Handkerchief Promise originated with the owner’s father, who used a red handkerchief while working on his farm. This promise is a reminder of the “great values that he taught” to his family. The next time you need a reliable technician and service, expect Western to get the job done right! For more information about the Red Handkerchief Promise and Western’s story, please visit https://www.timeforcomfort.com/.

Posted on September 12th, 2020

Did you know that the average U.S. household uses 12% of home energy costs on air conditioning? Those costs can increase during a heatwave or if you don’t take care of your HVAC system properly.

Following a summer HVAC tune-up checklist keeps your system running smoothly and efficiently to keep your home cooler and your energy bills lower. Most of the summer maintenance tasks are quick and easy enough for you to do yourself.

Keep reading to learn what you should do to maintain your HVAC system.

Change the Filter

One of the easiest and most crucial things you need to do to maintain your HVAC system is to change the filter. The filter works hard to pull out pet dander, dust, and other debris that end up in the HVAC system.

If you leave an old, dirty filter in your system, it can’t properly remove additional particles. It also takes more effort for air to move through the filter if it’s full of junk, which makes your HVAC system work harder.

You’ll need to change your filter at least once every 3 months, but it’s a good idea to do monthly checks to see if it’s dirty. Expect to change it more often if you have pets or live in a dusty area.

Clean Outdoor Unit

Head outdoors to do a summer cleanup of your condenser unit. A clean condenser unit can move air better than a dirty, clogged unit, which keeps your system more efficient. Shut off the power to the unit before you do any cleaning or maintenance.

Start by removing any large debris that’s on the unit. Trim shrubs, weeds, and other plants that have grown up around the condenser unit. Spray down the unit with your garden hose to get rid of dirt and other stuck-on debris.

Schedule a Professional Tune-Up

Your DIY HVAC system tune-up is important throughout the year, but you also want an HVAC expert to do a professional tune-up at least a year. Professional air conditioning maintenance focuses on the mechanical components to ensure everything’s running well.

The technician checks electrical connections, drains, blower components, and moving parts. The tune-up involves lubricating moving parts, tightening components, and cleaning internal parts. It’s also a good time to catch potential air conditioner problems early and fix them before they become severe.

Follow the HVAC Tune-Up Checklist

Keeping this HVAC tune-up checklist in mind makes it easier to maintain your HVAC system. Most of the tasks are things you can do but don’t forget your yearly professional tune-up.

If you’re ready for professional HVAC maintenance, contact us to schedule an appointment.

Posted on September 9th, 2020

Indoor Air Contaminations 101

Here in Utah, there was a time when we thought that outdoor air pollution was best avoided by staying indoors. While that may be true in certain parts of the world at different times, most of the pollution we’re exposed to can be found right in our own homes. What exactly are these indoor air contaminations, and how do they affect us? Here’s a basic rundown of the contaminants that lurk in the air you breathe at home.


Volatile organic compounds (VOCs) are emitted from certain liquids and solids at room temperature. Some of these are toxic and lead to illnesses like cancer. Aerosols, paints, building materials, and air fresheners can all give off VOCs.

Carbon dioxide

While technically not a pollutant, carbon dioxide becomes a problem gas when levels get too high. A buildup in your home can cause headaches and fatigue and, in extreme cases, nausea and vomiting. If you find yourself struggling to shake “brain fog,” even though you’ve slept for nine hours, high carbon dioxide levels might be the culprit.


Particles in the air, like dust and allergens, can irritate your nose and throat and intensify the common cold symptoms. Second-hand tobacco, smoke from cooking, and a wood-burning fireplace can settle in the lungs and cause short and long term respiratory issues.


Radon is a colorless, odorless radioactive gas that occurs in nature. It can build up in your home and lead to cancer, so ensuring that radon levels stay low is critical in keeping your family safe.


When you clean your home with chemical cleaners, you might be causing more harm than good to your family’s health. Fortunately, you don’t have to sacrifice a clean house. Maintain adequate ventilation and choose safer options to keep your family safe.

Pet dander

Pets shed dead skin just like we do. Unfortunately, these particles can cause allergic reactions and can, over time, lead to respiratory issues. You have to take special care to ensure you keep your home’s air system clean so you and your pets can breathe easier.

Viruses and bacteria

Another invisible enemy, viruses, and bacteria can devastate your family. As we all discovered, there are worse things than the common cold. Protect your family by ensuring that these pathogens don’t get a chance to multiply.

At Western, we believe that your concerns are our concerns. We want your family to be safe and comfortable year-round. If you’re concerned about the indoor air contaminations in your home, don’t hesitate to give us a call at 375-273-3200 or visit us at www.westernheatingair.com, and we can help boost your indoor air quality with the right ventilation system.

Posted on September 8th, 2020

How to Save Money on Your AC Energy Bill This Summer

It’s the hottest part of the summer and you can’t be blamed for looking for just about any solution to keep cool. The heat can be overwhelming, but so can the energy bill. If you keep blasting your AC the whole summer as many Americans do, you’ll have a huge bill to look at on the other side of the season.

Luckily, there are steps that you can take that can help to relieve you of some of the costs of your AC use. You just need to be smart about your usage.

What can you do to help save money on AC use? Read on and we’ll walk you through everything that you need to know.

Install an Automatic Thermostat

Does your AC stay running even when you’re away from home, blowing cool air out for no one? Taking steps to conserve energy when you’re actually away from the home can be a huge help when it comes to cutting costs on your energy bill.

The best investment you can make towards this goal is installing an automatic thermostat. This is a thermostat that can monitor the current temperature in your home and turn on the AC (or turn it off!) to keep your intended temperature more or less constant.

Even more important is that you can set it so that the temperature can be higher when you’re away from home and cooler when you’re actually there. If you’re not spending much energy keeping things cool in the middle of the day, you can save a large deal of money.

It might be little savings at first, but these little savings can quickly snowball into something much greater.

These kinds of thermostats can be a huge help to your home, but you’ll need to make sure you install them in a smart place in your home as well. Choose the location with care.

It’s a good idea to make sure you install the thermostat a decent distance away from televisions and other technology that tend to produce heat. These devices can mess with your thermostat and convince it things are actually hotter than they are.

That could result in excessive cooling and an increase in energy use— the exact opposite of your intended result. Install it away from these potential dangers for better results.

Rely on Alternative Cooling Options

Your AC isn’t the only way to stay cool during the summer months. There are plenty of other things you can do to keep your house cool and save money in the process.

For one: if you have ceiling fans, use them. If you don’t have one, it could be a worthy idea to invest one, especially if you plan to stay in the home you’re in for a long period of time. An energy-efficient fan can help to decrease the use of your home’s AC system and help you remain cool in the process.

You can also rely on natural cooling. Instead of running your AC through the night, open the windows around your home and allow the cooler night air to flow in.

When you wake up in the morning, you can shut all the windows and trap this cool air inside your home. This will help to prevent things from heating up for at least some time.

Once the day has gone and the sun is beating down, consider closing the blinds around your home. Blocking the sun out will prevent a good deal of heat from getting in, helping to keep things cooler for longer.

Assisting Your Air Conditioner

Your home might be of a decent size, creating a lot of work for your AC unit. All of that work is going to end up costing you money. If you can determine ways to assist in getting the job done, your wallet will thank you later.

Investing in an attic ventilator is one way to help take a load off your air conditioner. As you’re likely aware, your attic can get incredibly hot during the summer months. An attic ventilator can help to exhaust all that hot and humid air from your attic and bring in cooler air from outside in the process.

The circulation of air in this portion of your home can help to reduce the overall heat load that your AC system has to work against. In the long run, installing this kind of ventilator can help to save you money and make you much more comfortable.

You might also want to consider adding additional air runs to your system. Older systems frequently have design flaws that make them poorly equipped for cooling purposes. Adding additional returns to a system will allow for a much greater supply of air into the home.

Other benefits might also include increased airflow and a need for fewer repairs down the line. The better equipped you can make your AC unit, the more efficient it’ll be able to run for the years to come.

Saving Money on Your Energy Bill

The summer months can be a lot of fun, but they can bring a few things the average homeowner dreads – a high energy bill is prime among them. However, there are many things homeowners can do to help rectify the situation and save some cash. The above are just a few helpful starting points.

Need more help with your home system or need assistance getting that energy bill lowered? Give us a call anytime for assistance. We’ll be able to help you with any questions you might have.

Posted on September 1st, 2020

Outdoor Camping Safety

Our employees at Western love camping with their families, and this year camping has been one of the biggest go-to vacations for so many families! Camping is a fantastic experience that makes memories for your family for many generations to come. To keep your memories positive, here are some essential outdoor camping safety tips so you and your family can truly enjoy the experience.

Don’t forget the insulin…

… or EpiPen or any other vital medication. Packing for a camping trip can be so exciting (especially for kids) that you might rush out without the essential items. Make sure critical meds and your first aid kit make it onto your packing list and into your car.

Check the weather

Even if it’s bright, sunny, and mildly warm, this can change in a heartbeat. Continuously monitor the daily and extended forecast. Look out for major storms, temperature drops at night, and extreme heat warnings.

Outdoor Camping Safety


Summer is winding down, and the sun isn’t as intense, so it’s okay to feel the heat, right? Not so fast. Your skin still needs protection to avoid painful burns and other, more severe long term issues.

Insect repellant

So this one is probably already high on your list. Bug bites can turn your fun camping trip into a miserable experience. Research safe, effective repellents that work, especially if you have children.

Know the area

Adventures in the bush are great, but getting lost as night falls and darkness surrounds you isn’t an adventure you want to have. Knowledge of wild animals in the area is also critical. Learn how to handle an encounter without putting yourself at risk and avoid locations known for dangerous animals.

Have an emergency plan

Don’t venture into the woods without knowing what to do in case of an emergency. Plan your route to the nearest hospital and ensure that someone outside knows when to expect you back. By all means, disconnect from electronics, but keep a phone on hand in case you need it.

Food safety

Store food in containers that minimize the risk of spoilage and consume everything within a reasonable time frame. Plan meals ahead, especially if you have health issues or allergies. If you choose to eat fruits from the forest, make sure you know exactly what you are eating. Don’t be adventurous with this one.

Stay hydrated

It might be inconvenient to have to go to the bathroom on a camping trip, but that doesn’t mean you should slow your fluid intake. Staying hydrated will limit the risk of heatstroke and other unpleasant side effects like dizziness, headaches, and fainting.

At Western Heating and Air, our main concern is for you and your family’s comfort and safety. As long as you follow these outdoor camping safety rules, you and your family can enjoy the experience for as many years as you return to nature. If you have other safety and comfort needs in your home, we are always happy to help! Give us a call at 375-273-3200, or visit WesternHeatingAir.com to learn more.

Posted on September 1st, 2020

Angie’s Advice On Studio 5

August had multiple days with triple-digit highs, which is very unusual for Utah. The first week of September has brought some slight relief, but it’s supposed to heat right back up for Labor Day Weekend. Is your air conditioner continually running, but it can’t keep your home cool, no matter how low you set your thermostat? Recently featured on Studio 5, our very own Angie Snow shares some reasons why your air conditioner may not be keeping up. View the segment now!

Why Isn't My Air Conditioning Keeping Up

At Western Heating and Air Conditioning, our goal is to make you and your home as comfortable as possible. If you find yourself asking “Why isn’t my air conditioning keeping up?” Or if you’ve got further questions or would like to schedule an appointment for general maintenance or repair, don’t hesitate to call us at 375-273-3200 or visit www.Westernheatingair.com. Our dedicated team is here to help you with all your home comfort needs.

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