Posted on April 27th, 2020
5 Signs That You Need to Replace Your AC
When it comes to replacing your home’s cooling equipment, you have two options: wait until it dies or do it before. Keep in mind that if your air conditioner dies, it won’t happen when the air is cool outside.
Your best option is to get a new air conditioner before your unit fails. So how do you know when to replace it? Here are some guidelines for making the decision.
You don’t get the cooling you need
If, despite proper maintenance, your unit struggles to cool your home, it may be time to replace it. One of the early signs of a unit about to go kaput is a drop in performance.
It makes funny noises
An air conditioner isn’t quiet but if your unit becomes excessively loud and your neighbors start giving you dirty looks, it may be time to replace it. Moving parts wear out over time and the longer you force it to work, the closer you’ll be to the inevitable demise of your cooling system.
Your electricity consumption rises
As your unit ages, the efficiency drops off. The first place that will feel this effect is your pocket. Your air conditioner will consume more electricity to meet your cooling demands, increasing your bill.
It uses R22 refrigerant
R22 refrigerant is an HCFC (or hydrochlorofluorocarbon) that depletes the ozone layer. It was the standard refrigerant for residential units for many years but is being phased out as part of an international agreement. Even though you are not required to replace your unit, obtaining replacement R22 for servicing will become more difficult as it is phased out. The replacement refrigerant, R410A, can be used in R22 units but it needs a retrofit kit. Considering the age of most R22 air conditioners, your best bet is to replace it with the environmentally friendly alternative.
Speaking of age, not everything improves like fine wine. After ten or fifteen years, keeping an air conditioner just doesn’t make sense. Even if you’ve managed to keep it well-maintained, the drop off in performance means you’ll be spending way more to keep your home comfortable. It might cost you up front, but upgrading to a new unit (with a higher efficiency) will save you in the long run.
If you’re seeing any of these signs that you need to replace your air conditioning unit, give the experts at Western Heating & Air Conditioning call at 385-273-3200 and we can keep you cool this summer. We are also offering virtual replacement calls to ensure your safety. Visit www.WesternHeatingAir.com to schedule yours today!
Posted on March 10th, 2020
Boost Your Luck With an HVAC Tune-Up
Once a year, on March 17th, we celebrate St Patrick and the luck of the Irish. It’s also (thankfully) the time of year that the temperature starts climbing and we can look forward to saying goodbye to yet another winter. Soon it’ll be time to shut off the heating.
A tune up at this point doesn’t make sense. Or does it? Here are six reasons to stop pushing your luck and get your furnace tuned up if you haven’t already.
Improve air quality
No matter the time of year or the temperature outside, air blows through your furnace. This air can either be clean, filtered air or air that picks up dust from a dirty fan. Have your fan cleaned and your filter changed to improve the quality of air you inhale.
Stay warm during cold spring nights
Despite the countdown to summer, outside temperatures in spring are still low. Neglecting to tune your heating system can leave you shivering on a cold night as your furnace struggles to keep your home warm.
Save on energy
If you’ve had a higher than normal heating bill for some time, the rising cost of energy is only partly to blame. A poorly tuned furnace or boiler will consume more gas to heat your home. Take immediate action to get your efficiency up and stop the unnecessary flow of cash out of your pockets.
Postpone that next big repair
Keeping your heating equipment tuned up lengthens its life and the money you spend now will keep the expensive repairs at bay. Procrastinating on the smaller cost of a tune up will cost you big sooner rather than later.
Reduce the risk of failure
Even if your heater has made it through the worst part of winter, you still have to keep it going. A failure on a mildly cold day will still cause you grief, especially if it could have been prevented.
Protect your plumbing
It doesn’t take much to freeze pipes in your home. The temperature just has to drop below freezing for long enough, which is a real possibility during spring in some regions. Regardless of where you live, the risk of frozen pipes bursting is not worth postponing a furnace tune up any further.
If you need a boost of HVAC luck this St Patrick’s Day, give Utah’s Most Wanted Techs at Western Heating & Air Conditioning a call at 385-273-3200 or visit www.WesternHeatingAir.com.
Posted on September 11th, 2019
Commercial HVAC systems seem to get all the love with engineers devoting months to designing them to be just right. Many homeowners don’t have this luxury and their systems are often sized based on square footage. And while these rules of thumb are quick and easy, the long-term effect of poorly sized equipment can be costly and stressful.
It may seem obvious that if your furnace is undersized, you just won’t get the heating you need. You’ll shiver winter after winter while you wait for the temperature to go up. But that’s not the only indicator. You may find some parts of your home get warm while others are cold. One typical reason is that the airflow isn’t properly balanced. Another possibility is an undersized furnace that simply can’t heat your entire house.
More often than not, though, the problem is that your unit might be oversized. Unfortunately, this means a higher initial cost and potentially higher energy consumption to power a larger fan. If you have a single stage furnace, you might find it cycling on and off more frequently. Your home’s temperature will fluctuate and your furnace will experience more wear. Modulating furnaces aren’t prone to this problem but they will run at a less than optimum efficiency, consuming more fuel than if properly sized.
Poorly designed cooling
In northern climates, air conditioners are sometimes considered less important. While heating is more critical for severe winters, cooling systems are vital for both temperature and humidity control in the summer. An undersized air conditioner will struggle to cool your home and run longer, drawing more power. It will also take a long time to bring the temperature and humidity down, leaving you at risk for all the issues associated with high humidity.
Similar to furnaces, some air conditioners may be oversized, especially in hotter climates where air conditioning is critical for extreme temperatures in the summer. The problem is that oversizing your air conditioner can increase wear as the compressor cycles on and off for single stage cooling systems. It can also lower humidity too much, leaving your home dry and uncomfortable. Added to that is the higher initial cost and energy use for a unit that is bigger than it needs to be.
There’s no question that much thought needs to go into choosing the right equipment for your home. If your HVAC system isn’t performing despite proper repair and replacement, give the experts at Western Heating & Air Conditioning a call and we can assess the design to help you deal with those issues. For a limited time, we are offering a free home analysis ($79 value). Call 385-273-3200 or visit us online at www.WesternHeatingAir.com.
Posted on July 26th, 2019
Your HVAC Independence Plan
Nearly two hundred and fifty years ago, the United States gained independence from the British Empire. It took dedication, hard work and tenacity.
But how independent are we in our own lives? Figuring it out requires close self-examination. Even the small aspects of our daily existence affect our independence. One aspect is our home environment, figuratively and literally.
In the literal sense, our home’s systems affect the freedom we experience. Here are some tweaks you can do to ensure your HVAC system helps boost your independence.
Independence from high utility bills
You’re unlikely to gain full independence from utility bills but you can be independent from the ones that keep you up at night. HVAC systems use a substantial percentage of energy so lowering consumption with the right upgrades will bring those bills down.
High efficiency furnaces, air conditioners, boilers and water heaters are designed to reduce energy use and bring you closer to independence. Using solar collectors for hot water can lower your bills even more.
Independence from indoor air pollution
Indoor air pollution is an invisible enemy that can make you sick and you won’t even know why. You can’t gain true independence with health problems, especially ones you can avoid.
Keep indoor air pollution at bay with properly maintained exhaust fans, filters upgraded to high efficiency or an energy recovery ventilator (ERV) that boosts air quality with minimal impact to your heating and cooling bills.
Independence from allergies
Speaking of health, allergy symptoms can rob you of true independence by leaving you too miserable and sick to function.
Minimize your exposure to allergens in your home with proper furnace maintenance: replace filters (or upgrade them to HEPA filters), clean the fan and ductwork and install an air purifier. Proper ventilation combined with the right filtration and purification will bring you closer to allergy independence at home.
Independence from humidity issues
Achieving comfort at home is about more than just getting the temperature right. Your home must be at the right humidity as well, and not just for comfort. Humidity that is too high or low can cause problems with your home (damage to walls and structure) and your health (triggering allergies, making you more susceptible to colds, drying skin and mucus membranes).
When evaluating the health issues that your family has, and because of the dryness in Utah Valley, you may want to consider installing a humidifier, or air conditioner to control the moisture levels and keep you independent of humidity problems. If you need help achieving more independence in your HVAC life, give the Certified Comfort Experts at Western Heating & Air Conditioning at call at 385-273-3200 or visit us online at www.WesternHeatingAir.com.
Posted on July 18th, 2019
Summer Utility Bills High? Let Us Help!
Some Utah County home owners tell us that they try to NOT run their air conditioner in the summer because they don’t want the high utility bill that tends to accompany an AC that is constantly running. It is no secret that the two biggest appliances that run up your energy bill are your furnace and your central air conditioner. We have some great tips that can help you get the most money out of your cooling dollars this summer, as well your heating dollars in the winter. Watch our full video on Youtube.
Make sure your air filter is clean.
Check your filter often. If you are not sure how clean or dirty it is, pull it out and hold it up to the light. If there is not a lot of light coming through, then you know it’s time to change it. Some filters will last up to a year, and some need to be changed every month. It will depend on the circumstances of your home and the size and quality of your filter. For example, if you own pets, have been doing remodeling or live in a dusty area, then your filter will need to be changed more often. There are different sizes, types and qualities of filters. If you would like suggestions for improved filtration please contact the Certified Comfort Experts at Western Heating & Air Conditioning.
Regular tune ups are very important.
When scheduling a tune up, make sure it’s not just a quick check over, but that it includes a thorough cleaning. A complete tune up should include cleaning burners, coils, blower wheels, motors, etc. It should also include a complete inspection of safety and mechanical components. When you schedule a furnace or AC rejuvenation with Western Heating & Air Conditioning, you will get a complete cleaning and inspection which will give you a peace of mind that your system is running at peak efficiency. Some studies have shown that a professional tune up can save up to 30% on your utility bills.
Keep air flow clear.
This is especially important when it comes to your outside condenser. Keep the shrubs away from the unit so it has room to breathe and get maximum air flow. We also have a lot of cotton trees in our area, so beware of the cotton that can easily plug up your condenser fast. We recommend having a professional clean the cotton out so that you do not damage the fragile aluminum fins in the condenser. Inside the home, do not cover return air grills, and keep all vents open so the air can flow freely. When vents are closed, the system has to work harder to cool or heat the home.
When it comes to keeping your family comfortable, that also includes your family budget. At Western Heating & Air Conditioning, we strive to educate our clients to help them save the most money on their utility bills and keep their families comfortable. If you have questions or would like a trained technician to rejuvenate your AC or furnace, give us a call at 801-375-COOL or visit us online at www.WesternHeatingAir.com.
Posted on June 26th, 2019
Ready or not, the hot summer temperatures are here. Not only will you feel the effects when you take the kids to the park, but your air conditioner will experience it while you’re cooling off at home.
Air conditioners are a type of “heat pump”. That means they transfer heat from one place to another (from inside your house to outside). Normally, heat travels from a hotter area to cooler area so it naturally enters your home on a hot day. The air conditioner works to remove this heat and discharges it to the air outside.
The hotter the outdoor temperature, the harder your AC has to work. One of the effects of high heat is a drop in efficiency.
Your air conditioner efficiency drops when it has to work harder to cool your home, costing you money as your electricity consumption rises.
Since your air conditioner has to work harder and longer, it’s inevitable that the lifespan of the unit will be reduced. Moving parts like the fan motor and compressor components burn out quicker and your AC needs more thorough maintenance to reduce and postpone total failure.
Here are a few tips you can do to help improve air conditioner’s performance during a heat wave:
- Locate your outdoor air conditioner in a shady area, preferably with trees nearby. That will allow it to run at a cooler temperature than the surrounding air.
- Set the temperature inside your home to a slightly higher temperature, like 76°F (24°C) instead of the usual 72°F (22°C). This will allow your unit to work less.
- If it’s still too warm, combine your air conditioner with other means of cooling, like a standing fan or ice packs.
- Have a certified comfort expert give your air conditioner a rejuvenation! A complete and thorough cleaning and tune up done annually will keep your system running strong. Mention this post and you can receive $30 off our normal $129 AC Rejuvenation (cannot be combined with other offers).
If your AC unit is close to the end of its life (15+ years), consider replacing it sooner. You may even want to consider a heat pump for your cooling and heating needs. With an upgraded unit, you will have the benefit of a unit that’s more efficient and will reduce the risk of sudden failure on the hottest day.
Keep your AC in the best shape
Give the experts at Western Heating & Air Conditioning a call at (801)375-COOL if you need to assess whether your air conditioner can handle the heat this summer and we’ll help keep you cool during the worst of heat waves. Visit www.WesternHeatingAir.com for more information.
Posted on February 8th, 2019
We all know February is the month of LOVE, but I bet you didn’t know that could involve your heating system too… It’s true! Your furnace needs just as much care and special treatment as your significant other, ok maybe not quite as much. But, if you want your “relationship” with your furnace to last, you have to treat it extra special once in a while. Do you show your furnace the love that it needs and deserves?
Five Signs Your Furnace Needs Some Love:
- You’re seeing higher gas bills despite normal usage patterns.
- You hear a vibration or rattling from the furnace.
- You need to set the thermostat higher in order to keep rooms comfortable.
- There is rust around the furnace or feeder pipes.
- You can’t remember when it last had a full tune-up.
If your heating system is showing any of these signs of distress, don’t wait any longer! Apologize fast and give your furnace a Tune-Up from Western Heating & Air this February! A Tune-Up performed by our Certified Comfort Experts will have your furnace feeling factory fresh in no time!
Does your furnace need more than a Tune-Up? Our Certified Comfort Experts can perform a health inspection on your equipment and let you know the best options for repairs or even replacement. If replacement is the best option, take advantage of our February Installation special with a free duct cleaning!
That’s right! When you invest in a new furnace or AC in February you will get a FREE Duct Cleaning ($550 value)!
Let your friends and family know you love them by sharing this important information with them! We look forward to serving you! Give us a call at 801-375-COOL or visit us at TimeForComfort.com today to find out more.
Posted on March 29th, 2018
When you are researching a contractor to work on your heating and cooling equipment, we know that you have a choice. That’s why we have chosen to be different, and to offer exceptional value at an affordable price. Besides being named best in the valley for the last three years, here are ten reasons that we hope you will trust us to maintain and care for your heating and cooling equipment.
1 – Exceeding Expectations. We go above and beyond to give our customers the best experience with Western. Our technicians look for extra ways to serve you and your family.
2 – Integrity and Trust. Our company is built on these values. We are always honest and we work hard to do the right thing. We never compromise our integrity.
3 – Happy Customers. Don’t take our word for it – we have over 1,000 online reviews from happy customers. Visit WesternHeatingAir.com to read them!
4 – Monument Savings Club. Our Monument Savings Club members are like family! They receive VIP service, discounted repairs, regular maintenance which extends the life of their system, and our very best pricing. Join the club and save!
5 – Old Fashioned Values. We conduct business by always adhering to our company’s mission and values.
6 – National Best Practices. We belong to national best practice organizations to make sure we continually improve our service for our customers.
7 – Local and National Awards. We have won the Best of Utah Valley for three years straight, along with several national awards, including the Service World Woman of the Year award in 2016.
8 – Exceptional Value, Fair Price. Our pricing is fair and we go above and beyond to provide exceptional value for our customers. We take time to educate customers on their equipment and provide energy saving tips.
9 – Treat You Like Family. Our customers are like family – and family deserves the best!
10 – Available 24 Hours. We are available 24 hours a day to help with your heating and cooling needs. Call us day or night at 801-375-COOL and our friendly office staff will address your needs.
Have you experienced service from Western Heating & Air Conditioning? If you haven’t yet, don’t hesitate!
Schedule a Pre-Season A/C Tune-Up online or call us today!
Posted on March 15th, 2018
Being able to simply turn on the cool or warm air in your home is ideal to help keep you comfortable. With spring right around the corner, it’s important to take the proper care of your HVAC system so that it will take care of you as necessary.
There are specific things you should do with each change of season during the year. Knowing tips for maintaining your HVAC system when spring is arriving and winter is ending are sure to help keep it functioning well for you.
1. Unclog the Condenser Coils
It’s important to keep your unit well-maintained at all times. One of the common areas that may get overly dirty and can cause problems for your HVAC system is with your condenser coils. These are on the exterior unit and are subject to a great deal of debris which can cause them to clog up in the winter.
This is a job that you may be capable of doing on your own by just clearing any weeds, leaves or other debris that may have formed on your condenser coils.
2. Check the Condenser Bin
It’s important for your HVAC unit to have the right amount of moisture, but not too much. You can gauge the amount of this by looking underneath your unit that sits outside and checking the condenser bin. This item should be damp, but not overflowing with water. If there is too much moisture, you may need to rely on the expertise of an HVAC professional.
Why Get Preventative Maintenance?
Annual maintenance on your HVAC equipment is so beneficial to the life of your equipment. It will last longer, and run more efficiently, thus saving you money and unnecessary repairs in the future. A certified, professional technician can help you identify problems before they start.
Don’t wait until the weather is steaming hot to ensure you air conditioning is running properly. Simply schedule an appointment with a one the trusted, professional technicians at Western Heating and Air Conditioning to check and fix any repairs that may need doing. When you partner with us, we guarantee your satisfaction.
You can give Utah’s Most Wanted Techs at Western Heating & Air Conditioning a call at 801-921-5250 or visit us online at www.TimeForComfort.com to learn more. We would love to help!
Posted on September 21st, 2017
Prepare Your Furnace for Winter
Fall is the perfect time to get your home ready for winter. Your highest priority for this season is heating and that’s where your furnace comes in. Take care of it now so you’ll be spared the freezing consequences later.
1. Replace filters you probably spend most of your time indoors during the cold months. Dirty filters will contaminate the air you breathe, decrease the efficiency of your furnace and overwork your blower. Regular replacement will prevent this problem, and keep your winter breathing clearer.
2. Clear your mechanical room of debris remove unrelated items from the room, particularly flammable items. Make sure to leave the areas around your unit clear for servicing or repair. Concentrate on the area around the duct opening from outside. This outdoor air is critical for your furnace to burn gas completely so you don’t get carbon monoxide in your home when it’s all fired up in winter.
3. Do visual checks on internal parts like the blower and burners Open your furnace and take a look at the blower belt and motor. Make sure the belt is tight and clean any dust from the motor and blower. This ensures your furnace’s efficiency is maximized and reduces the likelihood of failure when the fan is running at top speed during winter. Inspect your burner and gas connection for signs of corrosion, dirt or loose connections. This is critical for safety of you and your family.
4. Clean ductwork and check for leaks have a Western Technician clean your ductwork before the season starts to keep the air in your home safe and breathable this winter. Turn on your furnace (you can use the fan-only setting on your thermostat) and listen closely for air escaping from ductwork. Note whether there are grilles with not enough air coming through as this can indicate a leak in that branch of your duct system.
5. Clean the area around your flue exhaust as with the combustion air intake, make sure the area around the flue exhaust is clear of debris to keep your furnace working safely and to reduce the risk of carbon monoxide poisoning. Remove branches and other debris from the flue outlet and when the snow comes, make sure it’s not piled around your flue vent. If the vent is on the roof, make sure there are no birds’ nests blocking the air from your furnace exhaust.
Have a professional technician from Western Heating & Air Conditioning inspect your furnace. Give us a call at 801-375-COOL or visit TimeForComfort.com for us to do a full inspection and tune up so your furnace is completely ready for the coming winter.
Posted on September 14th, 2017
Tankless Water Heater VS. Storage Water Heater
Have you ever had the problem in your family where someone takes a hot shower and all the hot water is gone? Or maybe the hot water just doesn’t not come quick enough? There’s a way to fix that! Now more than ever are people considering the switch to a tankless water heater… and rightly so. Tankless water heaters take up less space, save you money on your monthly bill, require less maintenance, and provide hot water all the time without heating a storage water tank.
Sounds too good to be true, right? You may want to do your homework on whether or not a Tankless Water Heater is right for your home and family. Here are the basics that you need to know!
Our winner: The Tankless Water Heater
We have found that in Utah your best bet is to eventually switch to a Tankless Water Heater. With some bitter winters and the amount of hot water that most people go through, it can save consumers thousands of dollars in the long run. But, that doesn’t mean it’s the right fit for every home and family. If you have a Storage Water Tank that is performing well then it may be a better idea to run it until it’s time for a replacement. Keep in mind that a Tankless Water Heater will cost more for the initial installment but will cut down on monthly costs year after year.
For more information, here are some helpful links:
If you’re considering your options for which type of water heater to use or yours is in need of repairs, we can take a look at what you have and can help you figure out the most cost efficient solution! Visit us at TimeForComfort.com or call 801-375-COOL!
Posted on June 20th, 2017
We are Celebrating HVAC Tech Day!
On June 22nd, we celebrate HVAC (Heating, Ventilation and Air Conditioning) Tech Day, showing appreciation for those awesome technicians with the special skills to keep our indoor conditions just right. These men and women come in late at night, on weekends and holidays to climb on your roof, into your crawlspace and attic to install and keep your HVAC systems going.
They maintain equipment like furnaces, fans and air-conditioners. They install and maintain ductwork, refrigerant piping, hot water piping, controls, thermostats and combustion venting for our systems to work.
Why should you celebrate HVAC technicians?
– They help keep you warm in winter and cool in summer.
Sometimes we tend to take our comfort for granted as long as everything is working well. But nevertheless, when things go array we always have technicians to help keep our equipment in check.
– They make sure you’re getting the right ventilation
Heating and cooling equipment are not the only systems critical to indoor air quality. HVAC technicians also maintain equipment that gives you the right amount of fresh air to keep your family healthy.
– They keep you safe
When things go wrong with HVAC systems, it’s more than just discomfort. Carbon monoxide leaks, electrical fire, explosion hazards and gas leaks can all put you at risk. Keeping your equipment in top shape is another way HVAC technicians help protect you from disasters.
– They save you energy
When your equipment is new, energy use is low as efficiencies are higher. As your home and HVAC equipment age, you need the right maintenance to minimize power and gas usage. HVAC technicians keep your energy consumption low by maintenance and upgrades to your systems.
– They save you money
When you use less electricity and gas, your bills go down, allowing you to keep more of your hard-earned cash. Not only do HVAC technicians help lower your bills, but their maintenance of your equipment postpones the time before you need to replace it. This saves money in the long run and allows you the opportunity to upgrade after enjoying the full lifespan of your HVAC equipment.
We’re here to serve you!
As we celebrate HVAC Tech Day, we hope you will take time to thank your technician for the hard work and dedication to serving their community. In return, we’d like to thank you for your support and letting us serve you. Give Utah’s Most Wanted Techs from Western Heating & Air Conditioning a call if you need anything done to your HVAC System and we’ll be happy to help.
Visit www.TimeForComfort.com or call 801-921-5250.
Posted on June 6th, 2017
Why AC Units Leak
A leaking air conditioner is a red flag that something’s wrong with your system. Besides the inconvenience of having to clean water from the ground, leaking AC units can cause water damage, mold, and even a fire if the moisture gets near electrical equipment.
So why does it happen? Here are some possible reasons:
Frozen evaporator coils
If the evaporator coils form ice on them, this build-up can melt and overflow from your drain pan. There are three main causes of a frozen coil:
- Dirty filter: If your filter has a build-up of dust, it will slow the airflow through the coil, causing it to get too cold and form ice on the surface. Luckily, this one’s an easy fix. Simply clean or replace your filter and keep monitoring to make sure it never gets too dirty.
- Low pressure in refrigerant lines: If there is not enough refrigerant, the pressure will be too low, reducing the coil’s ability to remove heat from the air, which causes it to freeze. Low refrigerant can damage your compressor so turn off your unit and call a professional immediately. You might be leaking refrigerant.
- Fan problems: Your filter might be clean but the air flowing through your coil still isn’t enough. If you notice low airflow through the vents in addition to the frozen coil, your fan is likely the cause. Shut off your unit and call a professional to repair this problem.
Air conditioners do more than cool the air. They remove humidity as well, which forms condensate that has to be removed. Usually it happens without an issue but if your condensate is building up and overflowing, you might have condensate drainage problems. Here are three main reasons why:
- Blocked condensate drain: as with all drains, a blockage will cause a backup. Clear the drain if you can or call a technician to clean or replace the line if needed.
- Damaged drain pan: your drain pan might be cracked and leaking condensate. While you can temporarily repair a crack with sealant, it’s best to replace the drain pan completely.
- Broken condensate pump: depending on where your unit it, you might have a pump to remove condensate. If this pump is broken, water will build up and overflow. You’ll need to replace your pump to solve this problem.
Utah’s Most Wanted Techs at Western Heating & Air Conditioning are trained and ready to help you detect and identify the cause of the leak in your air conditioner. Our goal is to fix it right the first time, and help you experience a whole new level of cool comfort in your home. Give us a call at 801-921-5250 or schedule an appointment online at www.TimeForComfort.com
Posted on May 17th, 2017
Case Study: A/C Tune-Up
Western Heating & Air Conditioning provides solutions to your HVAC problems. See how we helped this customer cool his home again.
Russell and his family live in Provo and noticed that they couldn’t feel as much cold air coming through their vents and figured it was just a problem with their blower filter being clogged. Like most people, they put the issue aside and forgot about it. Thankfully they are Monument Club Members, so Western gave them a call reminding them that it was time for their routine tune-up at a discounted price.
One of Western’s Most Wanted Technicians, Adam, was sent to visit Russell for a tune-up. Adam first checked the outside A/C unit before going inside to make sure the unit itself was working properly. From the outside, Adam saw that the A/C looked clean and damage free. It wasn’t until he unscrewed the cover to see how dirty and cluttered it was inside the A/C unit.
There were cobwebs, leaves, and dirt everywhere. After a 30 point Precision Tune-Up, Adam found that the A/C was working properly. Like every tune-up Western does, Adam took the time to properly clean and clear out the inside of the A/C unit to prevent it from potential break downs or issues in the future.
Adam spoke with Russell and let him know that his diagnosis of the issue was that the system just needed to be cleaned and serviced. He also mentioned that there was nothing wrong with the A/C unit besides that it was dirty on the inside, which could cause several problems in a few years since his A/C was 10 years old. Adam helped switch the filter in Russell’s vents and had the A/C blowing cold air again. Russell was glad he got a tune-up to rejuvenate his A/C and keep it in great shape and that Adam showed him how to keep his A/C clean so that it’d extend the life of the unit.
1) A/C units have an average 15 year lifetime. Around this time different parts begin to wear and the unit can break down. If your A/C is routinely maintained then you may be able to extend the life for several additional years. That’s why we’ve provided the Monument Club for customers so we can keep track of their A/C for them!
2) A/C units are easy to clean! Adam has said that anyone can simply screw the cover off their unit, check what’s inside, and clean it out. Simply, all you need to do is to remove any debris, hose the outside and inside, and if any of the outside fins are bent, grab a butter knife and straighten them out! There is a lot more to a tune-up than that, but those 3 things are basic things that homeowners can do.
3) Every A/C is different, so be sure to call Western Heating & Air Conditioning today to have a technician come out to give your A/C tune-up to keep it running great. It could save you hundreds, even thousands of dollars down the road to take a few minutes to clean and service your A/C unit.
Call 801-375-COOL or visit our website at timeforcomfort.com!
Posted on March 3rd, 2017
Case Study: Repair or Replace My Furnace?
Summary: David Allen is a rental property owner in Utah County. There was a carbon monoxide leak from a furnace in one of his rental homes in Pleasant Grove, Utah. Mr. Allen was unsure if it needed repaired or replaced. He contacted Western Heating and Air for a second opinion, after having received a bid from another company already. Western Heating and Air sent out a tech, who then performed an analysis on the unit and was able to resolve Mr. Allen’s issue.
In October of 2016, Mr. Allen discovered a carbon monoxide leak from a furnace in one of his rental properties in Pleasant Grove, Utah. He called an HVAC company to come look at the furnace and repair it. They gave him a bid for replacing his furnace, which Mr. Allen felt was misquoted and was unsure that replacing the furnace was necessary. Mr. Allen chose to call Western Heating and Air for a second opinion.
Western Heating and Air’s Solution to the Challenge:
The same day Western Heating and Air received Mr. Allen’s call, they sent one of their Most Wanted technicians, Jose Lobo to visit Mr. Allen’s rental home to inspect the furnace. Jose thoroughly tested the furnace as well as looked at the water heater. Mr. Allen said, “The technician was very helpful, clearly explaining what was wrong as well as the advantages and disadvantages of repair versus replacement.” Jose gave Mr. Allen the option to repair or replace the appliances.
Mr. Allen chose to replace both the furnace and water heater. Mr. Allen shared, “When I chose to replace I was given a good price that was $650 less than a competitor’s bid.” Western Heating and Air replaced the furnace and water heater on schedule, as promised. When asked if he would use Western Heating and Air again, Mr. Allen said, “My technician was polite and professional, I felt he went the extra mile to make sure I was satisfied. I will ask for him next time I need heating work.”
Call 801-375-COOL or click the button below.
If you are looking to repair or replace your furnace this year, schedule a full furnace assessment with us and get ready to experience a whole new level of service with Utah’s Most Wanted Technicians.
Posted on February 8th, 2017
Show Your Furnace Some Love!
We all know February is LOVE month, but I bet you didn’t know that could involve your heating system too. It’s true! Your furnace needs just as much care and special treatment as your significant other, ok maybe not quite as much. But, if you want your “relationship” with your furnace to last, you have to treat it extra special once in awhile. Does your furnace need more love?
Five Signs Your Furnace Needs More Love:
- You’re seeing higher gas bills despite normal usage patterns.
- You hear a vibration or rattling from the furnace.
- You need to set the thermostat higher in order to keep rooms comfortable.
- There is rust around the furnace or feeder pipes.
- You can’t remember when it last had a full tune-up.
If your heating system is showing any of these signs of distress, don’t wait any longer! Apologize fast and shower your furnace with our February Special – The Furnace Rejuvenation Tune Up. This special tune up will have your furnace feeling factory fresh in no time! Schedule yours today and we will send one of our Most Wanted Techs right to your door.
Your furnace needs more than a Rejuvenation Tune Up? Is it time for “Out with the old” and “In with the new” phase?
No worries, February is one of our slowest months, we are offering all sorts of special discounts and financing for new home comfort systems! Just give us a call at 801-375-COOL today to find out more.