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(801) 682-4840
235 Mountainlands Dr, Orem, UT 84058

Your Trusted Heating & Air Conditioning Experts Serving Salt Lake and Utah Counties.


See what your friends and neighbors are saying about their recent experience with Western Heating & Air Conditioning
"Everyone I had contact with at Western Heating and Air was kind, thoughtful, and very knowledgeable. The service was impeccable and I am so glad I found you. This was my first interaction with Western Heating and Air, and I will always call you from now on. Thank you for being a great company to work with. Mike, my technician, was very helpful. I knew he understood the problem I was having..."
~ Charlotte B. | 07/23/14

2020 GIFT OF HEAT AND HEART

Posted on October 29th, 2020

PRESS RELEASE FOR IMMEDIATE RELEASE

WESTERN HEATING AND AIR AND FM100.3 ANNOUNCE THE 2020 GIFT OF HEAT AND HEART

Gift of Heat

OREM, Utah (October 29, 2020) —

Western Heating and Air and FM100.3 have partnered together to bring the Gift of Heat and Heart to one special household this year. The giveaway has started accepting nominations for the fifth consecutive year. 

“We’re proud to be able to give back to the community in this way,” said CEO and President Ryan Snow. “It’s a long-standing tradition that has provided comfort to many families over the years. We prioritize the safety and comfort of our customers, and the Gift of Heat is one of many ways we accomplish our mission.”

Nominations are being accepted through November 15, 2020. Nominations began on Monday, October 26. The household selected to receive the Gift of Heat will be provided with:

Western Heating and Air has been giving the Gift of Heat to families in need since 2016, starting with two families in need. The giveaway has become an anticipated tradition ever since and has gained the support and partnership of FM100.3. 

The winner will be chosen by representatives from FM100.3 and Western Heating and Air on or before November 20 and announced the following week. 

To nominate a household please visit https://fm100.com/contest/gift-of-heat-heart/

For more information please visit:

 

 

Media Contact:

Taylor Edwards

Marketing Specialist

801-709-4535

taylor.e@westernheatingair.com


Posted on October 2nd, 2020

Celebrating 25 Years of Excellent Service

Celebrating 25 Years

Western Heating and Air Conditioning is celebrating 25 years of excellent service this month! We kicked off the month with a small birthday party that featured an unveiling of new logos, vans, and an updated website. Our employees gathered early on the morning of Thursday, October 1st to view the unveiling. 

“We have endured a lot as a company through the years, but we’ve always come out the other side stronger than ever,” said Co-owner and President Ryan Snow in a speech on Thursday. “[Company Founder] Rod Black built something amazing, and we are honored to continue his legacy of honesty and hard work each day. We’re grateful for all the growth we have seen, and all the individuals who have joined our team.”

Western Celebrates 25 years

We had planned to have a community gathering to celebrate 25 years in business, but due to community safety guidelines, we opted to have a small gathering with employees only. Instead, our company held twelve days of giveaways leading up to the unveiling of the new brand to include the community in its celebration. 

“We were sad that the community and families of our employees couldn’t attend the celebration in person,” said Angie Snow, Co-owner. “We hope that the community felt as involved as possible during our twelve days of giveaways. We couldn’t be more thankful for our loyal customers who are the reason we have lasted so long, and we look forward to 25 more years of service!”

At the party, we had the unveiling of new logos, the unveiling of new branded vans and trucks, and swag and giveaways for our employees. We also had an amazing breakfast, complete with a cake featuring our new logo!

We’re grateful for the loyal customers who have been with us throughout the years. We pride ourselves on excellent, honest work and look forward to many years of continued service.


Posted on September 23rd, 2020

In Memory Rod Black, Founder of Western Heating & Air Conditioning

By Angie Snow
Rod Black

Rod Black leaves a legacy of love, service, and kindness, which lives on with his wife, children, and grandchildren

Thirteen years ago Ryan and I got a phone call from Rod Black, a successful heating and air conditioning contractor in Orem, Utah. He told us he was ready to sell his HVAC business and asked if we would be interested in purchasing the company. Little did we know that phone call would change our lives for good.

Starting Western

In 1995, Rod Black took a risk and started up Western Heating & Air Conditioning. At 49 years old, he had learned a new trade that not only supported his family but blessed the lives of customers with greater comfort in their homes. With his wife, Carol, running the administration of the business he purchased a van and some tools from a retired contractor. Western Heating & Air Conditioning was officially open for business!

As a devoted father of four, Rod was an excellent example of hard work and loving service for others. He frequently donated his time and services to help those who couldn’t afford to help themselves. He spent many late hours fixing furnaces and air conditioners for neighbors and friends. His kindness, honesty, and hard work built him an amazing reputation in the community.

Growing Western

Western Heating & Air Conditioning quickly became known as the company with an owner you could trust! Folks knew that he was honest and would give fair pricing for a job done right. As the demand for Rod’s services increased he concluded that it was time to hire some help. Within the first year of business, Rod had already hired his first technician. Western Heating & Air was taking off!

Carol has said that the only form of advertising that they ever had to do was put a photo of Rod in the phone book. Customers used to simply see his photo and call Western Heating for service. Callers often said they called because Rod “just looked like a guy I could trust.”

By 2007, Rod and Carol had been running a quality business for over 12 years. They had a loyal customer base, great community relationships, and their work demand continued to grow. Having hired their fourth technician and owning a thriving business they realized their hearts were pulled in a different direction. Rod and Carol were ready to serve a mission for their church.

Having built an amazing company, and strong relationships with their customers, Rod and Carol wanted to ensure that they could find new owners who would care for their customers the same way they had for the past 12 years. That’s when Rod called Ryan. . . and the rest is history!

Retirement

Rod and Carol were thrilled to serve a mission for the Church of Jesus Christ of Latter-day Saints in Nauvoo, Illinois. Rod worked on heating and air conditioning projects for the Church while Carol served tourists at the church historic sites with other sister missionaries. She also used her musical skills on the piano to accompany stage shows and various other performances. Upon the completion of their mission, they moved to Washington, Utah, where Rod served as a bishop in his congregation. His love and faith have blessed the lives of countless individuals.

Rod’s service did not end there. He continued to fix air conditioners for his neighbors, and help friends and family with home and yard projects. His son once said that you could always find Rod on his knees, whether it was working on a home project, a furnace, or praying for help.

We were heartbroken to hear of Rod’s passing on August 6th of this year following a tragic accident. His legacy of love, service, and kindness lives on with his wife, children, and grandchildren. We are honored to continue his legacy at Western Heating & Air Conditioning.

As we celebrate 25 years of service at Western Heating & Air Conditioning, we honor Rod and the legacy that he left by continuing with a company built on integrity and trust.


Posted on September 17th, 2020

Western Heating and Air Contest Rules and Regulations

  1. By participating in any Western Heating and Air Conditioning Facebook or Instagram contest, each participant releases Facebook and Instagram from any liability.
  2. Western Heating and Air Conditioning promotions and contests are in no way sponsored, endorsed, administered by, or associated with Facebook or Instagram.
  3. Participants must be at least 18 years of age or have parents written consent to enter. Written permission can be emailed to info@timeforcomfort.com or mailed to 235 Mountainlands Dr., Orem, UT 84058.
  4. Must live in Western Heating and Air’s service area to be eligible for prizes.
  5. Participants must be able to pick prizes up at 235 Mountainlands Dr., Orem, UT 84058
  6. Participants must not have won a prize from Western Heating and Air within the last 60 days.
  7. Participants must follow all entry specifications outlined in Western’s Facebook or Instagram post.
  8. If prizes are awarded at random, each entry will be assigned a number and a random number generator will be used to pick the winner.

 

 


Posted on September 17th, 2020

Western Heating and Air Conditioning: Celebrating 25 Years of Service

It’s our birthday! Western Heating and Air Conditioning is celebrating 25 years of exceptional service to customers in Utah. We have served over 30,000 customers and cannot wait to serve thousands more in the coming years. Leading up to an unveiling of the refreshed brand, we are celebrating Western Days with 12 days of giveaways on Facebook! Be sure to follow our page to participate. 

Below is a press release that was recently sent to the media announcing the celebration. Thank you for being a part of our splendid history!

Western Heating and Air Conditioning, a heating and cooling repair and service contractor, is celebrating 25 years of service and awards. The family-owned and operated HVAC company focuses on community involvement, customer satisfaction, quality workmanship, and guarantees its work with its Red Handkerchief Promise. This brings Western recognition as one of the most trustworthy HVAC establishments in Utah. Western serves Utah County, Salt Lake County, and Wasatch County with heating, cooling, air quality, solar heating and installation, and home comfort solutions. 

 FOR IMMEDIATE RELEASE 

Orem, UT, September 17, 2020 – Local Utah heating and cooling repair and service contractor, Western Heating & Air Conditioning, is currently celebrating 25 years of service and honorable awards. The company is kicking off Western Days, which will consist of 12 days of fun giveaways and prizes. Western Days will start on September 19 and culminate with a refreshed brand unveiling on October 1! The family-owned and operated HVAC company focuses on community involvement, customer satisfaction, quality workmanship, and its Red Handkerchief Promise. This brings them the recognition of being one of the most trustworthy HVAC establishments.

Western Heating and Air Celebrating 25 years

The proactive HVAC company has received multiple awards and honors for its continued care to the community and dedicated service to customers. Western has once again been given the “Best of Utah Valley” 2020 award, having received this bestowal every year since 2016. Angie Snow, Vice-president, and co-owner of Western, also won the Service World Woman of the Year award for 2016. The company recognizes that families support each other and treats each client as part of their ever-growing family.

Western Heating and Air Conditioning is proud to be the number one choice when consumers are seeking heating and cooling experts. Over years of community support and giving back, Western initiated its famous Red Handkerchief Promise. This promise ensures each team member at Western will always be honest and get the job done right. Western is also a proud supporter of The Emily Effect Foundation and has participated in the “Gift of Heat” program for the past five years by providing a free furnace to a family in need. For more information about the promise and Western’s community support, please visit https://www.timeforcomfort.com/. 

 About Western Heating and Air Conditioning

Western started in 1995 and quickly became an integral part of the community by building integrity and trust. It is a family-owned business that has supported the community and Utah Valley throughout the last 25 years. Over the years, Western has continued to prioritize family, community, and exceptional service. It’s little wonder that it has been voted “Best of Utah Valley” since 2016. With the newly refreshed brand, Western Heating and Air renews their commitment to their customers.

Western offers a wide variety of services in Orem such as air conditioning, heating, virtual diagnostics, solar installation, air duct cleaning, air quality inspections, and home comfort solutions. Their Red Handkerchief Promise originated with the owner’s father, who used a red handkerchief while working on his farm. This promise is a reminder of the “great values that he taught” to his family. The next time you need a reliable technician and service, expect Western to get the job done right! For more information about the Red Handkerchief Promise and Western’s story, please visit https://www.timeforcomfort.com/.


Posted on September 1st, 2020

Outdoor Camping Safety

Our employees at Western love camping with their families, and this year camping has been one of the biggest go-to vacations for so many families! Camping is a fantastic experience that makes memories for your family for many generations to come. To keep your memories positive, here are some essential outdoor camping safety tips so you and your family can truly enjoy the experience.

Don’t forget the insulin…

… or EpiPen or any other vital medication. Packing for a camping trip can be so exciting (especially for kids) that you might rush out without the essential items. Make sure critical meds and your first aid kit make it onto your packing list and into your car.

Check the weather

Even if it’s bright, sunny, and mildly warm, this can change in a heartbeat. Continuously monitor the daily and extended forecast. Look out for major storms, temperature drops at night, and extreme heat warnings.

Outdoor Camping Safety

Sunscreen

Summer is winding down, and the sun isn’t as intense, so it’s okay to feel the heat, right? Not so fast. Your skin still needs protection to avoid painful burns and other, more severe long term issues.

Insect repellant

So this one is probably already high on your list. Bug bites can turn your fun camping trip into a miserable experience. Research safe, effective repellents that work, especially if you have children.

Know the area

Adventures in the bush are great, but getting lost as night falls and darkness surrounds you isn’t an adventure you want to have. Knowledge of wild animals in the area is also critical. Learn how to handle an encounter without putting yourself at risk and avoid locations known for dangerous animals.

Have an emergency plan

Don’t venture into the woods without knowing what to do in case of an emergency. Plan your route to the nearest hospital and ensure that someone outside knows when to expect you back. By all means, disconnect from electronics, but keep a phone on hand in case you need it.

Food safety

Store food in containers that minimize the risk of spoilage and consume everything within a reasonable time frame. Plan meals ahead, especially if you have health issues or allergies. If you choose to eat fruits from the forest, make sure you know exactly what you are eating. Don’t be adventurous with this one.

Stay hydrated

It might be inconvenient to have to go to the bathroom on a camping trip, but that doesn’t mean you should slow your fluid intake. Staying hydrated will limit the risk of heatstroke and other unpleasant side effects like dizziness, headaches, and fainting.

At Western Heating and Air, our main concern is for you and your family’s comfort and safety. As long as you follow these outdoor camping safety rules, you and your family can enjoy the experience for as many years as you return to nature. If you have other safety and comfort needs in your home, we are always happy to help! Give us a call at 375-273-3200, or visit WesternHeatingAir.com to learn more.


Posted on August 27th, 2020

Benefits of an HVAC Tune-Up

The summer heat is still here and your HVAC system tune-up should be a top priority. It’s not too late! Western Heating and Air is here to remind you of the benefits of an HVAC tune-up and why they are so important – at any time of year. Here are five reasons to tune-up your HVAC system today.

Improves Your Air Quality

All year long, the air from outside blows through your HVAC unit and circulates inside your home. An HVAC tune-up ensures fans are clean so that the air you breathe isn’t dusty or harmful to inhale.

Reduces Repairs

Regular tune-ups by a Western Heating and Air Comfort Technician will help to identify potential HVAC problems before they turn into major (and costly) repairs.

Keeps You Cool

During the summer, your HVAC unit shouldn’t take hours to cool your home, and the temperature should be even throughout it. A seasonal tune-up can ensure you and your family are comfortable all year round.

Saves on Energy Save on Energy

Neglecting HVAC maintenance can impact your system’s efficiency. When your unit works harder than it needs to, it will consume more gas. A tune-up can stop unnecessary energy consumption and decrease those energy bills!

Save With Our Monument Savings Club

We want all our customers to experience a whole new level of comfort and savings. Our Monument Savings Club is like having insurance for all your heating and cooling needs! Ask your Certified Comfort Technician about how the Monument Savings Club can save you money on your next tune-up!

We would love to answer any further questions you have about the benefits of having an HVAC tune-up. Call Western Heating & Air Conditioning  at 375-273-3200 or visit us online at WesternHeatingAir.com. We are happy to help!

 


Posted on July 15th, 2020

6 Ways to Lower Your Hot Water Energy Consumption

If you are looking for ways to reduce your hot water energy use, the first thing you might consider is lowering your heater’s set point, especially for a tanked water heater. After all, your tank stores hot water that stays unused for most of the day, right? Unfortunately, you cannot lower this temperature too much, or you increase the risk of legionella and other nasty germs growing in your heater. Here are 6 ways to lower your hot water energy consumption.

Shorter showers

The most basic way to use less energy for hot water is to use less water overall. Most people have longer showers than necessary, and even a small reduction in running water time will save you money in the long run.

Turn off water

Speaking of reducing the amount of time for running water, the old water-saving advice of turning off the faucet while soaping your hands and brushing your teeth apply here. You will save on two bills: water consumption and energy.

Lower temperature of water at faucets

You might not be able to set your tank temperature too low, but you can certainly control the temperature of the water coming out of your shower and faucets. You don’t have to have cold showers to save. A slightly cooler temperature is enough to reduce your hot water energy consumption.

Use your dishwasher

Reap the benefits of germ-killing and grease removing heat without the consumption. Dishwashers use less water per full load than continuous running water to do the same amount by hand. Just be sure to fill up the dishwasher to reap the benefits. If you don’t have a dishwasher, fill your sink with soapy water and get those dishes done without excessive amounts of hot water pouring down the drain.

Wash clothes in cold water

With the right detergents, you can get clean clothes while using little to no hot water. Some items need to be washed in hot water, but for everything else, use cold water and see your energy bill go down.

Install a high-efficiency water heater

Most of the ways mentioned here are related to your everyday habits. However, switching to a high-efficiency water heater will help you even more. Maintain your water heater to ensure maximum efficiency or consider a full upgrade altogether.

We know these 6 ways to lower your hot water energy consumption will come in handy and save you money. If you need to discuss your options for saving water heater energy, give us a call at 385-273-3200, and we can help you. Learn more about saving energy on our website at www.WesternHeatingAir.com.


Posted on July 9th, 2020

Tired of High Utility Bills? Try Solar!

Are you tired of high utility bills? Try solar! There are a lot of solar companies in Utah, so you might be wondering why we decided to partner with Complete Solar instead of some other option. The short answer is Complete Solar is just better.

Tired of high utility bills? Try solar

Solar Panels

A Wide Range of Panel Options

Amazing Deals

Amazing Deals

Amazing Deals

Tying it together

Tying it together

Tying everything together is their specialty

Install in less than 30 days

Install in less than 30 days

The average install time is 30 days

 

Here’s what some of our customers say about their solar.

 

 

 

When you combine solar panels with a heat pump, you’re savings jump even more! With the fantastic financing options available, there’s a good chance you won’t have a monthly increase in payments because of all the money you’re saving on your utility bills. 

So if you’re tired of high utility bills, try solar! To learn more about solar or a heat pump, give Western Heating and Air a call at 385-273-3200 or visit us at www.WesternHeatingAir.com, and we can go over all the ways we can help save you money.

 


Posted on June 10th, 2020

Western Heating and Air Awards over $1,500 to local High School Seniors and Creates a Virtual Yearbook for the Class of 2020!

Orem, Utah: Western Heating and Air Conditioning recently announced the three high school seniors from Utah County high schools that received a $500 Scholarship to the school of their choice! This scholarship program is a significant move for Western Heating and Air on its mission to support the class of 2020 and continuously give back to the communities in which they service!

The winners of the $500 scholarships were Jaysha Palumbo of Salem Hills High School, Spencer Standing of Mountain View High School, and Emilynne Carr of American Heritage School.

“It’s always been our goal to stay connected to our community. Giving back to these seniors has been so fun, especially since this was a rough ending to their senior year,” says Angie Snow, Co-Owner of Western Heating and Air Conditioning. “These amazing seniors are the leaders of our future, and we need to support them and their future endeavors. We also awarded each senior that submitted their photo for our virtual yearbook a Maverik gas card to help give them a little motivation to “not take their foot off the gas pedal” with their future! It was just so much fun!”

Western Heating is also awarding Salem Hills High School with an additional $500 in cash on behalf of the class of 2020 because their school had the most participation in their virtual yearbook.

This news comes in the wake of many recent initiatives and accomplishments of the company, including:

· Giving back to local schools and non-profit charities in recent giveaways

· Supporters of the Emily Effect

· Annual Gift of Heat Program, awarding a new furnace to a family in need

“Our mission is to serve our community, and always do the right thing,” said Western Heating’s President, and Co-Owner, Ryan Snow. In referring to his company’s Red Handkerchief Promise, he adds, “We come from a great heritage of doing things the right way. I know that’s why our company has had so much success. We love building relationships with the members of our community.”

To learn more about Western Heating and to visit their virtual yearbook, visit www.TimeForComfort.com, or call them at 801-515-2448.

About Western Heating & Air Conditioning: Western Heating has been providing heating and cooling repair, service, and replacement for over 25 years to Utah Valley and South Salt Lake County with an office in Orem and Lehi. They service, repair, and replace all makes and models of air conditioners and furnaces. They specialize in indoor air quality, airflow, and overall home comfort.


Posted on May 14th, 2020

Summer is coming! As the warmer weather begins to set in, many of us in Utah County are turning on our air conditioners, ready to feel the nice air cool down our homes. But when the air isn’t coming out cold – you know there’s a problem!

We get many calls from our clients in the summer saying that they can hear their outside unit running, and air is flowing, just not very much. Sometimes the air is even warm. Many people think that this warm air flow means that their unit is low on refrigerant, and that it needs to be “topped off.” Most of the time they are mistaken. That is only one of many reasons why the air coming from your vents is not cold.

Often, the biggest culprit is a dirty air filter. That’s right, 75% of the time, a simple filter change can fix the problem. A dirty air filter can restrict the airflow and cause even more problems. The best way to know if your filter is clean, is to hold it up to the light and see if you can see the light through the filter. If not, it’s time to replace it.

Also check and make sure that all of your vents are open. Sometimes home owners will shut supply vents to route the air differently in their home. Other times they block the return air vents with furniture. This is not good. Air conditioners need air to function, so make sure that no vents are blocked.

It is super easy to check filters and vents. When the air flow is blocked, it can possibly freeze the indoor air coil. This coil sits on top of your furnace. When the indoor coil is frozen, the refrigerant cannot move through it properly, thus the air flow does not cool off.

(Click to watch to our owner, Ryan Snow, share best practices for a broken a/c)


When this happens, the best solution is to change the settings on your thermostat. There will be a setting on your thermostat with options of “heat,” “cool,” and “off.” Change it from “cool” to “off,” and then set the fan from “auto” to the “on” position. This continual movement of air will help your coil to thaw so that it can start functioning properly again.

If the coil continues to freeze up, then it most likely is dirty and clogged. At that point, it’s best to have a certified technician come and clean the coil. Coils are very delicate and this process must be done carefully and thoroughly. Please thaw your coil before a technician comes to your home.

If you are certain that your filter is clean, and your vents are open, then it is possible that you are low on refrigerant. Call a certified technician so they can come and set up their gauges to measure the levels, and give an overall evaluation of the system to determine what is causing the problem.

We have fully trained and certified technicians at Western Heating & Air Conditioning that are ready to assist. Please call us at 385-273-3200 to schedule an appointment, or visit www.WesternHeatingAir.com.


Posted on April 27th, 2020

5 Signs That You Need to Replace Your AC

When it comes to replacing your home’s cooling equipment, you have two options: wait until it dies or do it before. Keep in mind that if your air conditioner dies, it won’t happen when the air is cool outside.

Your best option is to get a new air conditioner before your unit fails. So how do you know when to replace it? Here are some guidelines for making the decision.

You don’t get the cooling you need
If, despite proper maintenance, your unit struggles to cool your home, it may be time to replace it. One of the early signs of a unit about to go kaput is a drop in performance.

It makes funny noises
An air conditioner isn’t quiet but if your unit becomes excessively loud and your neighbors start giving you dirty looks, it may be time to replace it. Moving parts wear out over time and the longer you force it to work, the closer you’ll be to the inevitable demise of your cooling system.

Your electricity consumption rises
As your unit ages, the efficiency drops off. The first place that will feel this effect is your pocket. Your air conditioner will consume more electricity to meet your cooling demands, increasing your bill.

It uses R22 refrigerant
R22 refrigerant is an HCFC (or hydrochlorofluorocarbon) that depletes the ozone layer. It was the standard refrigerant for residential units for many years but is being phased out as part of an international agreement. Even though you are not required to replace your unit, obtaining replacement R22 for servicing will become more difficult as it is phased out. The replacement refrigerant, R410A, can be used in R22 units but it needs a retrofit kit. Considering the age of most R22 air conditioners, your best bet is to replace it with the environmentally friendly alternative.

It’s old
Speaking of age, not everything improves like fine wine. After ten or fifteen years, keeping an air conditioner just doesn’t make sense. Even if you’ve managed to keep it well-maintained, the drop off in performance means you’ll be spending way more to keep your home comfortable. It might cost you up front, but upgrading to a new unit (with a higher efficiency) will save you in the long run.

If you’re seeing any of these signs that you need to replace your air conditioning unit, give the experts at Western Heating & Air Conditioning call at 385-273-3200 and we can keep you cool this summer. We are also offering virtual replacement calls to ensure your safety. Visit www.WesternHeatingAir.com to schedule yours today!

 


Posted on April 27th, 2020

Sometimes it’s easy to get stuck in a rut, even with an HVAC system. You might be too busy to think about it but procrastinating can cost you more in the long run.Here are some signs you need to discard the old and bring in the new.

Your furnace is noisy
If your furnace makes too much noise and you’re up to date with maintenance, it may be time for an upgrade. A noisy fan is an inefficient fan and can fail at any time. Take this as a sign that you’ve had your furnace too long and it’s time to get something new. You’ll benefit right away from a system that operates more quietly and efficiently.

You have cold or hot spots in your house
Cold spots in your house could signal a poorly working fan or struggling burners. Hot areas in the summer could be caused by an air conditioner that just can’t keep up. Get whole-house temperature control back with upgraded equipment.

You have to wait long to reach your desired temperature
A furnace close to the end of its life will struggle to keep up, as will an air conditioner that’s too old. Besides being noisy, you’ll find yourself shivering while your heating equipment tries to catch up. If you have to wait longer than usual for your home to warm up or cool down, it’s time to upgrade.

Your energy bills are climbing
Speaking of efficiency, the less efficient your system, the more you have to pay for the same output. It will consume more electricity and more gas just to keep your home at the same temperature as a newer system using less energy. Do yourself a favor and let go of the energy consuming HVAC equipment. Save money and the environment with a new, more efficient system.

Repairs are more frequent (and more expensive)
You might think you’re saving money by holding on to old equipment. But the cost of repairs can add up quickly. If you find the cost and frequency of repairs increasing, it’s time to consider an upgrade.

Your equipment is old
Even if you’re not spending a whole lot on repairs (yet), older equipment is costing you. Lower efficiency costs you money and the risk of a sudden breakdown costs you peace of mind. You also run the risk of safety issues if your burners start producing more carbon monoxide or your condensing unit starts leaking refrigerant.

Protect your family by knowing when it’s time to ditch old equipment.If you need to talk to someone about upgrading your HVAC equipment, give us a call and we can help you make the right decision.


Posted on April 10th, 2020

Get quality diagnostics for minor cooling and heating issues without leaving your couch or having someone enter your home.

Home owners all over Utah County are adapting to a new normal, and balancing a lot in these uncertain times. Many of you are working from home, home schooling your children, and trying to get your home ready for warm weather. You’re also doing your best to protect and safeguard your family and home from anything that could jeopardize your health and safety.

As your partner in Home Comfort, the HVAC professionals at Western Heating & Air Conditioning are taking great measures to follow the most recent guidelines given by the CDC and WHO. Social distancing is critical, so we are conducting “no contact” service calls where our certified technicians can still repair and maintain equipment so that it will run better than ever.

We are excited to take it one step further by offering our clients a way to virtually diagnose or quote any work you may need or be considering. We want to make it easier than ever for you to talk to a technician or service supervisor to get the advice and guidance you need on a service call or HVAC system replacement. In some cases, there’s no need to have a technician in your home, no need to sit waiting around, and no surprise bills.

Virtual Technician, Mark, ready to assist!

These virtual visits make it easy to access assistance from a certified technician, via a secure video or phone appointment, from your home or on the go.  We are pleased to announce that virtual visits are now available to help with a wide variety of non-emergency conditions. Technicians are ready to help Monday – Friday from 9:00am – 5:00pm.

Virtual support when you need it for…

When you have an emergency, such as a completely inoperable system, call (385) 273-3200 and we can dispatch a technician to your home who will take extra sanitary precautions.

To Schedule a Virtual Appointment, visit www.WesternHeatingAir.com, and go to the Virtual Appointment Request box. Simply answer any prompted questions to complete the scheduling of your appointment. This hassle-free experience can save you time and money!


Posted on February 27th, 2020

Why Clean Air Ducts?

Answer: Because they get dirty!

Many people don’t think about air duct cleaning until it is absolutely necessary. Because the air ducts are hidden from sight, it is easy to forget about them. However, nothing is more important to your indoor air quality than your duct system. To have a healthy and efficient home, you need to schedule regular duct cleaning.

The Facts About Indoor Air Quality

Through normal occupation in a home, we tend to generate a lot of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. This re-circulation can cause a build-up of contaminants in the duct work over time.

In addition to normal accumulations of dust and dirt found in all homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

Some occupants may be more sensitive than others to these contaminants. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

With a professional duct cleaning, here are two of the many benefits you will experience.

Healthier Home

Your heating and cooling system are the lungs of your home. The system takes air in and breathes air out. Dirt, bacteria, and even viruses can lurk in your duct system and then are blown all around your home. Dirty ducts can cause the following symptoms:

These symptoms can be quickly resolved with a thorough duct cleaning. If the symptoms persist or get worse, you should seek medical attention.

Energy Savings

Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to keep the right temperature in your home. As a result, less energy is used, saving you money in energy bills.

Choose a Quality Air Duct Cleaning Company

There are many companies out there that claim ridiculously cheap pricing for their duct cleaning. The truth is, you get what you pay for when it comes to air duct cleaning. You should never trust just anyone with the health and safety of your home. Western Heating & Air Conditioning are Certified Comfort Experts who take pride in doing a job the right way, even if it’s not the easy way. Westen has a long history of customer satisfaction.

MARCH DUCT CLEANING SPECIAL

For the month of March, Western is offering a FREE duct cleaning with the installation of a new high efficiency system. To learn more about the benefits of air duct cleaning or to take advantage of our March special, contact the experts at Western Heating & Air Conditioning at 385-273-3200 or visit us online at www.TimeForComfort.com.

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Posted on February 20th, 2020

Repair or Replace?

 It is not always completely obvious on when you need to replace your furnace. The signs may be subtle and easy to ignore. However, this is a question that Utah’s Most Wanted Technicians at Western Heating and Air Conditioning get all the time, particularly as winter sets in. There are a few key factors that play into replacing a furnace. If your system meets any of the characteristics below, it may be time to replace it. If you need replacement, you can always count on Western Heating and Air Conditioning for installation and maintenance.

If your furnace is older than 15-20 years old, it likely needs to be replaced. If you have not maintained it properly, then it’s lifespan may be a bit shorter. Newer models of furnaces are much more energy efficient. Choosing a newer model will save you monthly on utility bills.

If you find that your furnace needs frequent repairs just to have it work properly, it may be time to call it quits. If your repairs are getting expensive, it may be worth it to just put that money towards a new unit. General rule of thumb is, if the cost of repair is 50% of the cost of a new furnace, you should just replace it instead of repair it.

If you have noticed that each year your heating bills have gone up without more usage (taking into account your rate) then you may need to replace your unit. As stated above, a newer unit will be much more energy efficient and will help you save on a monthly basis.

 Replacing your heating equipment is an important decision and an investment that can save you money in the long run. As a company you can trust, Western Heating & Air Conditioning has many cost-effective options that will align with your family’s budget and needs.

 Right now, we are offering a complimentary Home Comfort Analysis to help you find ways to save and ways to upgrade the comfort level in your home or business. We are also giving away a FRESH AIR FRENZY bonus package which includes a free duct cleaning, a wifi thermostat, air scrubber and carbon monoxide detector with every supreme system replaced. Visit www.TimeForComfort.com or call 385-273-3200 to schedule your free consultation now.

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Posted on February 7th, 2020

Ways Your HVAC System Can Keep the Flu Away

As if winter itself wasn’t miserable enough, it’s also the flu and cold season. You can reduce your chance of getting sick by frequent hand washing, proper diet, exercise and lots of rest. Controlling your indoor environment will also impact the chances of you falling ill this flu season and your HVAC system plays a critical role in keeping your home’s conditions just right.

Here are some ways your HVAC system can help minimize your risk.

It keeps your air fresh

You don’t need to step out into an icy winter to get fresh air. The right ventilation system will bring in clean, breathable air that’s tempered just right. And with energy recovery, you don’t have to worry about excessive energy bills.

It keeps you warm during cold weather

Staying warm and avoiding prolonged exposure to cold weather keeps your body’s immune system functioning. That way you can fight off the bugs that threaten to keep you in bed for two weeks (or more!).

It filters out the germs

As long as you maintain your furnace and replace the filter regularly, your breathable air will have less dust and with the right filter, fewer germs. Cleaner air means less severe symptoms, a quicker recovery and a smaller chance of getting sick in the first place.

It removes excess moisture that’s a breeding ground for germs

Your HVAC system can lower moisture levels in your home, limiting the conditions in which pathogens thrive. Having exhaust in your bathrooms and kitchen removes moist air that can build up and cause problems associated with high humidity. Not only will you reduce your chance of getting the cold and flu, but you won’t have other microbes making you sick or worsening your symptoms.

It adds moisture where needed to maintain the right humidity

If, on the other hand, your problem is air that’s too dry, a humidifier connected to your HVAC system can maintain the right humidity. You won’t have to worry about a dry nose making you susceptible to the cold and flu.

It keeps you comfortable

Finally, the most basic function of your HVAC system: keeping you comfortable. In addition to keeping conditions right for your body, it also lowers stress so your immune system can work. Exposing your body to uncomfortable conditions in general will reduce your ability to deal with the germs that you will inevitably encounter.

If you need help to maintain or upgrade your home’s HVAC system to reduce your risk of getting sick this flu season, give the experts at Western Heating & Air Conditioning a call. We have a $79 heating system tune-up special going on now! Give us a call at 385-273-3200 or visit us online at www.TimeForComfort.com.

Doctor holding a card with Flu Season, medical concept


Posted on February 3rd, 2020

17 Mistakes to Avoid When Selling Your House

Selling your house can be both exciting and stressful, especially if it’s your first time. Regardless of why you decided to sell your home, there are a number of pitfalls you can easily fall into, making your home selling experience less than ideal. Luckily, we’ve put together a list of the most common home selling mistakes people make so you can sell your home knowing you have your bases covered.

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While you should ultimately profit from the sale of your home, many home sellers forget about the costs associated with selling a house. For starters, you should expect to use five to six percent of the total sale price of your home to cover the commissions of both the seller and buyer agents. For example, if you sell your home for $300,000 you could wind up paying upwards of $18,000 in commission. Furthermore, this hefty cost doesn’t include possible concessions homebuyers might want you to make during the negotiation phase, such as making repairs suggested by a home inspector.

When you consider the moving process, you have two options: hiring a moving company or borrow your buddy’s truck and doing it yourself. By hiring a moving company, rather than doing it yourself, you’re getting someone who will pack, move, and then unpack your belongings. This means that a full-service mover can be well worth the investment when you’re preoccupied with all of the other tasks associated with selling your home. Not to mention,when you hire movers your belongings are insured so you’re covered if anything breaks.

If you still have a remaining balance on your mortgage, you’ll most likely use a portion of the sale proceeds of your home to pay off the existing mortgage. Make sure you don’t owe more on your mortgage than what your house is actually worth or you won’t make enough money on the sale to pay off your mortgage. The best option is almost always to wait on selling your home so that it can build more equity. This way you can sell your home and buy a new one without having two mortgages at the same time.

If you price your home too high, your home may fall into seller’s limbo, sitting on the market for what feels like an eternity. On the other hand, if you price too low then you will likely sell your home quickly but you risk missing out on a significant amount of money. The first step to understanding how much your home is worth is utilizing an online calculator. Afterward, meet with your real estate agent to discuss a good pricing strategy for your home. They will look at other comparable properties in your neighborhood that sold recently as well as bring keen insights into what the housing market is currently doing. Together, you’ll determine a good starting price as well as a pricing strategy that will incentivise buyers if your house begins to sit on the market for too long.

Selling a house is stressful enough, even when everything goes right. But if a homebuyer hires an inspector who catches an issue like mold, pests, or a cracked foundation, then your stress levels will multiply as you risk losing a potential sale entirely. Given the affordability of home inspections, there’s not much reason to avoid them. Getting a pre-listing home inspection will put your mind at ease as you’ll either know that your home is in sound condition or you’ll be able to tackle problems before homebuyers have the chance to bring them up during the negotiation phase. If an issue does arise, you can either fix it or you can let buyers know and then make a concession during the negotiation phase by reducing the price of your home accordingly.

If you’re reading this at home, look down. How do your floors look? Even if they don’t look terrible, there’s a pretty good chance they’re starting to show their age. Since potential buyers are going to be inspecting every aspect of your home, you should start thinking of refinishing your hardwood floors and cleaning your carpet.

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The best time to have your carpet cleaned or hardwood floors refinished is right before you stage your home. Since you’ll already be moving most (or all) of your furniture to either a new home or a storage unit, this is a great time to get your floors done and make them a selling point to potential homebuyers.

The main point of staging your home is to allow potential homebuyers the chance to picture themselves living in your space. They get to see a home with furniture and art that’s arranged in a way that highlights key features of your home, rather than an empty house that echoes every sound. Staging your home pays off too as 21 percent of agents told the National Association of Realtors that staging a home increased its’ sale price by as much as 10 percent, making it a worthwhile investment.

With the advent of cameras on smartphones, everyone likes to think of themselves as a photographer these days. Even though that picture you took of your dinner last week looked like it could be featured in advertisements, you’re still probably not ready to take your own real estate photos. A real estate photographer will make sure that your home looks great when you list it because not only do they have the equipment, they understand the angles that best sell a home.  If you have a large home, a stunning view you want to show off, or a large amount of land, you may also want to consider having aerial photos taken of your home. The views that drones are able to capture are impressive and can help show off your home in a way that will make sure it stands out from other houses in your area that are on the market. Even better, drone technology makes this option more affordable than ever before, allowing you to get a lot more bang for your buck.

You want to show your home in the best light, so take the time to really gauge the quality of your lighting by closing your curtains/blinds and looking at each room as though you’re a potential homebuyer. Make a note of any rooms that are poorly lit or just seem dark and then call an electrician so that you can have some additional lighting installed.

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Even worse than a poorly lit room, however, is when the lights don’t work at all. Sometimes the light bulb is just burnt out, while other times the socket itself is in need of repair. Consider calling an electrician before you begin showing your home to make sure it’s shining its brightest. Potential buyers (and your bank account) will thank you for the investment.

If you’d like to spend less on your utility bills, you aren’t alone. A study by the National Association of Realtors found that 33 percent of homebuyers see high-efficiency HVAC systems as an important factor when looking at a new home. If you have an older home, you should look into either retrofitting or replacing your HVAC unit altogether as your current system might be using a lot more energy than it needs to be. This will ensure that you have a system that is meeting your home’s needs, while also lowering your utility bill.If you’re committed to energy-efficiency then there are a few extra things you can do. These options include making sure your home is properly insulated, ensuring that you don’t have any leaky air ducts, and buying a smart thermostat. Whichever route you pursue, having an energy-efficient HVAC system will make your house stand out from the competition.

Most of us would probably be lying if we said our homes weren’t overdue for a good cleaning, so don’t forget to check this box before listing your home for sale. There’s nothing more off-putting during a home tour than realizing the house is dirty, and potential homebuyers may wonder what else you’ve been neglecting. By hiring a professional cleaning company, you’ll guarantee that not only is your home spotless but that you’re going to make a great impression on homebuyers when they tour your house.

Over the years, your home’s exterior has taken a beating from the elements. With everything mother nature throws at it every year, the paint on your home’s exterior and the stain on your deck have likely lost a bit of their luster. So before listing, be sure to pressure wash your house first. In addition to making sure your house looks its best in the listing photos, you will also enhance the overall curb appeal when buyers eventually show up for a tour.  In addition to pressure washing your house and deck, you can also take the time to pressure wash your garage door, fence, patio, driveway, and any walkways you may have.

One of the first things a potential buyer will notice when they pull up to your home is the paint. If you want to make a good first impression, then you’ll need to ensure that your home is painted an inviting color and that the quality of your paint job is top-notch. While the job of repainting your house might take a few days, the value of painting your house before selling will be well worth the effort.  A recent study found that painting the exterior of your home has a 51 percent return on investment. Don’t stop with the exterior though! We’ve all seen some pretty questionable color choices on the walls of homes. If you happen to have a lime green or bright purple wall, you’ll want to repaint them to be a more buyer-friendly neutral color. Doing so will make it easier for buyers to be able to picture themselves living in your home as it makes them think of your walls as a blank canvas.

The other way to make a great first impression is by wowing potential buyers with your yard. Start by cleaning up anything that may be cluttering your yard, porch, or pathways (things like gardening equipment or a child’s bicycle). Then you can move onto mowing the lawn, weeding your garden, and planting some new flowers. If your yard has a damaged pathway, you may also want to think about fixing or even replacing it as well. If these touch-ups seem like a lot to tackle while you’re trying to sell your home, don’t be afraid to hire a landscaper as the cost is well worth it. A study by Turf Magazine found that a home’s value tended to increase by as much as 10 to 12 percent after making upgrades to the landscaping.

Maybe your black stove died a couple of years ago and you replaced it with a brand new stainless steel one. Or maybe you swapped out that white kitchen faucet you always hated with a copper one that caught your eye. Either way, the result is mismatched appliances. While it won’t necessarily impact the overall sale price of your home, many homebuyers are going to find the mismatched color scheme off-putting, so consider making some changes before you sell.

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The best way to proceed is to decide which kitchen appliances are your favorite and base the color scheme off of them. So if that fancy new stove you bought last year is stainless steel, then make sure your other appliances are too. Luckily, many appliance manufacturers offer discounts if you purchase multiple appliances with them at once.

Nobody likes a lingerer, especially when they also happen to be the owner of the home you’re currently touring. If you don’t leave the home during a showing, then potential buyers feel awkward as they attempt to discuss what they like and dislike about the house. You also prevent your listing agent from being able to do their job to the best of their abilities as you’re naturally going to want to answer any questions the buyers have rather than leaving those questions to your agent. So instead of staying in your home during a showing, try taking the opportunity to go shopping, run errands, or visit some friends instead. Your agent will thank you.

Regardless of your reasons for moving, the fact that you’ve probably lived in your home for years means that you have a lot of strong feelings attached to it. So when you receive a lowball offer, it’s natural to be offended. Instead of walking away, send them back a counteroffer that you and your real estate agent think is fair. If they really are interested, then you’ll be glad you didn’t let your emotions get the better of you.

We are grateful for our friends at Redfin for allowing us to share their post.


Posted on January 22nd, 2020

Dangers of Waiting to Call for a Furnace Repair

When it’s cold outside there’s nothing quite like coming into a home that is warm and comfortable on the inside. Even if a winter storm is raging, you can relax knowing that you are protected from the elements as long as your furnace is working properly. When your furnace stops working, however, your home may no longer be the safe haven you need it to be. At Western Heating & Air Conditioning we know how important prompt furnace repair is for avoiding serious dangers that can put you, your home, and your family at risk.

Fire Hazards

People that avoid calling for furnace repair after their heaters stop working frequently are forced to turn to alternative heat sources. Candles, generators, and stove tops can all be fire hazards if used to heat a home and are not handled properly. Even space heaters can be dangerous if used as the only source of heat. 

Carbon Monoxide Poisoning

Portable generators and other heating sources can also carry the threat of causing carbon monoxide poisoning. In addition, furnaces that have not had routine maintenance, and are improperly ventilated can cause dangerous levels of carbon monoxide to accumulate in a home. Equipment older than 10 years is especially prone to cracked heat exchangers which can leak dangerous gases into the home.

Frozen Plumbing

Homes that are left without heating during the cold winter months for too long also run the risk of the plumbing freezing. Furthermore, pipes that freeze can break causing even more extensive problems due to water damage.

High Utility Bills

When furnaces are not running at their peak efficiency, hundreds of dollars can be wasted each month. A certified technician from Western Heating & Air Conditioning can evaluate the performance of your system and thoroughly inspect, adjust, and clean the components that keep your system running clean and efficient. 

Avoid these four serious dangers by contacting the professionals at Western Heating & Air Conditioning for a furnace repair at the first signs of trouble. At Western Heating & Air we are available 24 hours a day so that you never have to wait to call for the service you need. Give us a call at 385-273-3200 or visit www.WesternHeatingAir.com to schedule your service today. 

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Posted on January 17th, 2020

As an HVAC Contractor, some of our greatest challenges involve keeping your home’s indoor environment at the right conditions while reducing your energy bills. Here are some things we want you to know that will give you the best outcome for your HVAC system.

Heating and cooling a home to the perfect temperature year-round is virtually impossible. The American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE) spends tons of time figuring out the details of components and comfort requirements for HVAC systems. There’s always something new to learn. Getting the perfect system that meets the individual needs of your family all the time would be expensive and cumbersome, if not completely impractical. What we can do is get you as close as possible while saving you money in the process.

You might not feel ventilation the way you feel heat and cold, but you will still feel the effects of poor ventilation. Increased sickness, poor air quality, the spread of pathogens and deterioration of your home are all effects of limited fresh air.

Storage is always a challenge and it might be tempting to put those old suitcases or books in your furnace room. But the space around your equipment is important for its function. Limiting clearances can cause your furnace to burn without proper oxygen levels or cause a fire. It also makes repair and maintenance challenging. Keep this room clear at all times.

In addition to keeping your mechanical equipment clear of other items, you must ensure that vent openings outside are not blocked. Poor venting of gas equipment can cause carbon monoxide production which will endanger your family.

You might be saving on a huge expense like a furnace replacement when you repair your old equipment, but the money that you pour into repairs is only part of the expense. Old equipment is inefficient and this costs you every time you pay your energy bills, which will add up over time. Replace your equipment now, and we will also include a free duct cleaning ($699 value).

This seems obvious when you think about it but it’s so easy to procrastinate on regular maintenance, especially when things get busy. But dealing with a repair or complete replacement that could have been prevented will cost you more time and money. Not to mention the additional cost of having HVAC equipment run inefficiently.

If you want to discuss your HVAC concerns, we’d love to talk to you! Please give us a call at 385-273-3200 and we can help you optimize your home’s heating. You can also our website at www.WesternHeatingAir.com for more information.

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