(801) 682-4840
235 Mountainlands Dr, Orem, UT 84058

Your Trusted Heating & Air Conditioning Experts Serving Salt Lake and Utah Counties.


See what your friends and neighbors are saying about their recent experience with Western Heating & Air Conditioning
"Everyone I had contact with at Western Heating and Air was kind, thoughtful, and very knowledgeable. The service was impeccable and I am so glad I found you. This was my first interaction with Western Heating and Air, and I will always call you from now on. Thank you for being a great company to work with. Mike, my technician, was very helpful. I knew he understood the problem I was having..."
~ Charlotte B. | 07/23/14

Western Awards Senior Scholarships

Posted on June 10th, 2020

Western Heating and Air Awards over $1,500 to local High School Seniors and Creates a Virtual Yearbook for the Class of 2020!

Orem, Utah: Western Heating and Air Conditioning recently announced the three high school seniors from Utah County high schools that received a $500 Scholarship to the school of their choice! This scholarship program is a significant move for Western Heating and Air on its mission to support the class of 2020 and continuously give back to the communities in which they service!

The winners of the $500 scholarships were Jaysha Palumbo of Salem Hills High School, Spencer Standing of Mountain View High School, and Emilynne Carr of American Heritage School.

“It’s always been our goal to stay connected to our community. Giving back to these seniors has been so fun, especially since this was a rough ending to their senior year,” says Angie Snow, Co-Owner of Western Heating and Air Conditioning. “These amazing seniors are the leaders of our future, and we need to support them and their future endeavors. We also awarded each senior that submitted their photo for our virtual yearbook a Maverik gas card to help give them a little motivation to “not take their foot off the gas pedal” with their future! It was just so much fun!”

Western Heating is also awarding Salem Hills High School with an additional $500 in cash on behalf of the class of 2020 because their school had the most participation in their virtual yearbook.

This news comes in the wake of many recent initiatives and accomplishments of the company, including:

· Giving back to local schools and non-profit charities in recent giveaways

· Supporters of the Emily Effect

· Annual Gift of Heat Program, awarding a new furnace to a family in need

“Our mission is to serve our community, and always do the right thing,” said Western Heating’s President, and Co-Owner, Ryan Snow. In referring to his company’s Red Handkerchief Promise, he adds, “We come from a great heritage of doing things the right way. I know that’s why our company has had so much success. We love building relationships with the members of our community.”

To learn more about Western Heating and to visit their virtual yearbook, visit www.TimeForComfort.com, or call them at 801-515-2448.

About Western Heating & Air Conditioning: Western Heating has been providing heating and cooling repair, service, and replacement for over 25 years to Utah Valley and South Salt Lake County with an office in Orem and Lehi. They service, repair, and replace all makes and models of air conditioners and furnaces. They specialize in indoor air quality, airflow, and overall home comfort.


Posted on May 14th, 2020

Summer is coming! As the warmer weather begins to set in, many of us in Utah County are turning on our air conditioners, ready to feel the nice air cool down our homes. But when the air isn’t coming out cold – you know there’s a problem!

We get many calls from our clients in the summer saying that they can hear their outside unit running, and air is flowing, just not very much. Sometimes the air is even warm. Many people think that this warm air flow means that their unit is low on refrigerant, and that it needs to be “topped off.” Most of the time they are mistaken. That is only one of many reasons why the air coming from your vents is not cold.

Often, the biggest culprit is a dirty air filter. That’s right, 75% of the time, a simple filter change can fix the problem. A dirty air filter can restrict the airflow and cause even more problems. The best way to know if your filter is clean, is to hold it up to the light and see if you can see the light through the filter. If not, it’s time to replace it.

Also check and make sure that all of your vents are open. Sometimes home owners will shut supply vents to route the air differently in their home. Other times they block the return air vents with furniture. This is not good. Air conditioners need air to function, so make sure that no vents are blocked.

It is super easy to check filters and vents. When the air flow is blocked, it can possibly freeze the indoor air coil. This coil sits on top of your furnace. When the indoor coil is frozen, the refrigerant cannot move through it properly, thus the air flow does not cool off.

(Click to watch to our owner, Ryan Snow, share best practices for a broken a/c)


When this happens, the best solution is to change the settings on your thermostat. There will be a setting on your thermostat with options of “heat,” “cool,” and “off.” Change it from “cool” to “off,” and then set the fan from “auto” to the “on” position. This continual movement of air will help your coil to thaw so that it can start functioning properly again.

If the coil continues to freeze up, then it most likely is dirty and clogged. At that point, it’s best to have a certified technician come and clean the coil. Coils are very delicate and this process must be done carefully and thoroughly. Please thaw your coil before a technician comes to your home.

If you are certain that your filter is clean, and your vents are open, then it is possible that you are low on refrigerant. Call a certified technician so they can come and set up their gauges to measure the levels, and give an overall evaluation of the system to determine what is causing the problem.

We have fully trained and certified technicians at Western Heating & Air Conditioning that are ready to assist. Please call us at 385-273-3200 to schedule an appointment, or visit www.WesternHeatingAir.com.


Posted on April 27th, 2020

5 Signs That You Need to Replace Your AC

When it comes to replacing your home’s cooling equipment, you have two options: wait until it dies or do it before. Keep in mind that if your air conditioner dies, it won’t happen when the air is cool outside.

Your best option is to get a new air conditioner before your unit fails. So how do you know when to replace it? Here are some guidelines for making the decision.

You don’t get the cooling you need
If, despite proper maintenance, your unit struggles to cool your home, it may be time to replace it. One of the early signs of a unit about to go kaput is a drop in performance.

It makes funny noises
An air conditioner isn’t quiet but if your unit becomes excessively loud and your neighbors start giving you dirty looks, it may be time to replace it. Moving parts wear out over time and the longer you force it to work, the closer you’ll be to the inevitable demise of your cooling system.

Your electricity consumption rises
As your unit ages, the efficiency drops off. The first place that will feel this effect is your pocket. Your air conditioner will consume more electricity to meet your cooling demands, increasing your bill.

It uses R22 refrigerant
R22 refrigerant is an HCFC (or hydrochlorofluorocarbon) that depletes the ozone layer. It was the standard refrigerant for residential units for many years but is being phased out as part of an international agreement. Even though you are not required to replace your unit, obtaining replacement R22 for servicing will become more difficult as it is phased out. The replacement refrigerant, R410A, can be used in R22 units but it needs a retrofit kit. Considering the age of most R22 air conditioners, your best bet is to replace it with the environmentally friendly alternative.

It’s old
Speaking of age, not everything improves like fine wine. After ten or fifteen years, keeping an air conditioner just doesn’t make sense. Even if you’ve managed to keep it well-maintained, the drop off in performance means you’ll be spending way more to keep your home comfortable. It might cost you up front, but upgrading to a new unit (with a higher efficiency) will save you in the long run.

If you’re seeing any of these signs that you need to replace your air conditioning unit, give the experts at Western Heating & Air Conditioning call at 385-273-3200 and we can keep you cool this summer. We are also offering virtual replacement calls to ensure your safety. Visit www.WesternHeatingAir.com to schedule yours today!

 


Posted on April 27th, 2020

Sometimes it’s easy to get stuck in a rut, even with an HVAC system. You might be too busy to think about it but procrastinating can cost you more in the long run.Here are some signs you need to discard the old and bring in the new.

Your furnace is noisy
If your furnace makes too much noise and you’re up to date with maintenance, it may be time for an upgrade. A noisy fan is an inefficient fan and can fail at any time. Take this as a sign that you’ve had your furnace too long and it’s time to get something new. You’ll benefit right away from a system that operates more quietly and efficiently.

You have cold or hot spots in your house
Cold spots in your house could signal a poorly working fan or struggling burners. Hot areas in the summer could be caused by an air conditioner that just can’t keep up. Get whole-house temperature control back with upgraded equipment.

You have to wait long to reach your desired temperature
A furnace close to the end of its life will struggle to keep up, as will an air conditioner that’s too old. Besides being noisy, you’ll find yourself shivering while your heating equipment tries to catch up. If you have to wait longer than usual for your home to warm up or cool down, it’s time to upgrade.

Your energy bills are climbing
Speaking of efficiency, the less efficient your system, the more you have to pay for the same output. It will consume more electricity and more gas just to keep your home at the same temperature as a newer system using less energy. Do yourself a favor and let go of the energy consuming HVAC equipment. Save money and the environment with a new, more efficient system.

Repairs are more frequent (and more expensive)
You might think you’re saving money by holding on to old equipment. But the cost of repairs can add up quickly. If you find the cost and frequency of repairs increasing, it’s time to consider an upgrade.

Your equipment is old
Even if you’re not spending a whole lot on repairs (yet), older equipment is costing you. Lower efficiency costs you money and the risk of a sudden breakdown costs you peace of mind. You also run the risk of safety issues if your burners start producing more carbon monoxide or your condensing unit starts leaking refrigerant.

Protect your family by knowing when it’s time to ditch old equipment.If you need to talk to someone about upgrading your HVAC equipment, give us a call and we can help you make the right decision.


Posted on April 10th, 2020

Get quality diagnostics for minor cooling and heating issues without leaving your couch or having someone enter your home.

Home owners all over Utah County are adapting to a new normal, and balancing a lot in these uncertain times. Many of you are working from home, home schooling your children, and trying to get your home ready for warm weather. You’re also doing your best to protect and safeguard your family and home from anything that could jeopardize your health and safety.

As your partner in Home Comfort, the HVAC professionals at Western Heating & Air Conditioning are taking great measures to follow the most recent guidelines given by the CDC and WHO. Social distancing is critical, so we are conducting “no contact” service calls where our certified technicians can still repair and maintain equipment so that it will run better than ever.

We are excited to take it one step further by offering our clients a way to virtually diagnose or quote any work you may need or be considering. We want to make it easier than ever for you to talk to a technician or service supervisor to get the advice and guidance you need on a service call or HVAC system replacement. In some cases, there’s no need to have a technician in your home, no need to sit waiting around, and no surprise bills.

Virtual Technician, Mark, ready to assist!

These virtual visits make it easy to access assistance from a certified technician, via a secure video or phone appointment, from your home or on the go.  We are pleased to announce that virtual visits are now available to help with a wide variety of non-emergency conditions. Technicians are ready to help Monday – Friday from 9:00am – 5:00pm.

Virtual support when you need it for…

When you have an emergency, such as a completely inoperable system, call (385) 273-3200 and we can dispatch a technician to your home who will take extra sanitary precautions.

To Schedule a Virtual Appointment, visit www.WesternHeatingAir.com, and go to the Virtual Appointment Request box. Simply answer any prompted questions to complete the scheduling of your appointment. This hassle-free experience can save you time and money!


Posted on February 27th, 2020

Why Clean Air Ducts?

Answer: Because they get dirty!

Many people don’t think about air duct cleaning until it is absolutely necessary. Because the air ducts are hidden from sight, it is easy to forget about them. However, nothing is more important to your indoor air quality than your duct system. To have a healthy and efficient home, you need to schedule regular duct cleaning.

The Facts About Indoor Air Quality

Through normal occupation in a home, we tend to generate a lot of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. This re-circulation can cause a build-up of contaminants in the duct work over time.

In addition to normal accumulations of dust and dirt found in all homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

Some occupants may be more sensitive than others to these contaminants. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

With a professional duct cleaning, here are two of the many benefits you will experience.

Healthier Home

Your heating and cooling system are the lungs of your home. The system takes air in and breathes air out. Dirt, bacteria, and even viruses can lurk in your duct system and then are blown all around your home. Dirty ducts can cause the following symptoms:

These symptoms can be quickly resolved with a thorough duct cleaning. If the symptoms persist or get worse, you should seek medical attention.

Energy Savings

Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to keep the right temperature in your home. As a result, less energy is used, saving you money in energy bills.

Choose a Quality Air Duct Cleaning Company

There are many companies out there that claim ridiculously cheap pricing for their duct cleaning. The truth is, you get what you pay for when it comes to air duct cleaning. You should never trust just anyone with the health and safety of your home. Western Heating & Air Conditioning are Certified Comfort Experts who take pride in doing a job the right way, even if it’s not the easy way. Westen has a long history of customer satisfaction.

MARCH DUCT CLEANING SPECIAL

For the month of March, Western is offering a FREE duct cleaning with the installation of a new high efficiency system. To learn more about the benefits of air duct cleaning or to take advantage of our March special, contact the experts at Western Heating & Air Conditioning at 385-273-3200 or visit us online at www.TimeForComfort.com.

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Posted on February 20th, 2020

Repair or Replace?

 It is not always completely obvious on when you need to replace your furnace. The signs may be subtle and easy to ignore. However, this is a question that Utah’s Most Wanted Technicians at Western Heating and Air Conditioning get all the time, particularly as winter sets in. There are a few key factors that play into replacing a furnace. If your system meets any of the characteristics below, it may be time to replace it. If you need replacement, you can always count on Western Heating and Air Conditioning for installation and maintenance.

If your furnace is older than 15-20 years old, it likely needs to be replaced. If you have not maintained it properly, then it’s lifespan may be a bit shorter. Newer models of furnaces are much more energy efficient. Choosing a newer model will save you monthly on utility bills.

If you find that your furnace needs frequent repairs just to have it work properly, it may be time to call it quits. If your repairs are getting expensive, it may be worth it to just put that money towards a new unit. General rule of thumb is, if the cost of repair is 50% of the cost of a new furnace, you should just replace it instead of repair it.

If you have noticed that each year your heating bills have gone up without more usage (taking into account your rate) then you may need to replace your unit. As stated above, a newer unit will be much more energy efficient and will help you save on a monthly basis.

 Replacing your heating equipment is an important decision and an investment that can save you money in the long run. As a company you can trust, Western Heating & Air Conditioning has many cost-effective options that will align with your family’s budget and needs.

 Right now, we are offering a complimentary Home Comfort Analysis to help you find ways to save and ways to upgrade the comfort level in your home or business. We are also giving away a FRESH AIR FRENZY bonus package which includes a free duct cleaning, a wifi thermostat, air scrubber and carbon monoxide detector with every supreme system replaced. Visit www.TimeForComfort.com or call 385-273-3200 to schedule your free consultation now.

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Posted on February 7th, 2020

Ways Your HVAC System Can Keep the Flu Away

As if winter itself wasn’t miserable enough, it’s also the flu and cold season. You can reduce your chance of getting sick by frequent hand washing, proper diet, exercise and lots of rest. Controlling your indoor environment will also impact the chances of you falling ill this flu season and your HVAC system plays a critical role in keeping your home’s conditions just right.

Here are some ways your HVAC system can help minimize your risk.

It keeps your air fresh

You don’t need to step out into an icy winter to get fresh air. The right ventilation system will bring in clean, breathable air that’s tempered just right. And with energy recovery, you don’t have to worry about excessive energy bills.

It keeps you warm during cold weather

Staying warm and avoiding prolonged exposure to cold weather keeps your body’s immune system functioning. That way you can fight off the bugs that threaten to keep you in bed for two weeks (or more!).

It filters out the germs

As long as you maintain your furnace and replace the filter regularly, your breathable air will have less dust and with the right filter, fewer germs. Cleaner air means less severe symptoms, a quicker recovery and a smaller chance of getting sick in the first place.

It removes excess moisture that’s a breeding ground for germs

Your HVAC system can lower moisture levels in your home, limiting the conditions in which pathogens thrive. Having exhaust in your bathrooms and kitchen removes moist air that can build up and cause problems associated with high humidity. Not only will you reduce your chance of getting the cold and flu, but you won’t have other microbes making you sick or worsening your symptoms.

It adds moisture where needed to maintain the right humidity

If, on the other hand, your problem is air that’s too dry, a humidifier connected to your HVAC system can maintain the right humidity. You won’t have to worry about a dry nose making you susceptible to the cold and flu.

It keeps you comfortable

Finally, the most basic function of your HVAC system: keeping you comfortable. In addition to keeping conditions right for your body, it also lowers stress so your immune system can work. Exposing your body to uncomfortable conditions in general will reduce your ability to deal with the germs that you will inevitably encounter.

If you need help to maintain or upgrade your home’s HVAC system to reduce your risk of getting sick this flu season, give the experts at Western Heating & Air Conditioning a call. We have a $79 heating system tune-up special going on now! Give us a call at 385-273-3200 or visit us online at www.TimeForComfort.com.

Doctor holding a card with Flu Season, medical concept


Posted on February 3rd, 2020

17 Mistakes to Avoid When Selling Your House

Selling your house can be both exciting and stressful, especially if it’s your first time. Regardless of why you decided to sell your home, there are a number of pitfalls you can easily fall into, making your home selling experience less than ideal. Luckily, we’ve put together a list of the most common home selling mistakes people make so you can sell your home knowing you have your bases covered.

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While you should ultimately profit from the sale of your home, many home sellers forget about the costs associated with selling a house. For starters, you should expect to use five to six percent of the total sale price of your home to cover the commissions of both the seller and buyer agents. For example, if you sell your home for $300,000 you could wind up paying upwards of $18,000 in commission. Furthermore, this hefty cost doesn’t include possible concessions homebuyers might want you to make during the negotiation phase, such as making repairs suggested by a home inspector.

When you consider the moving process, you have two options: hiring a moving company or borrow your buddy’s truck and doing it yourself. By hiring a moving company, rather than doing it yourself, you’re getting someone who will pack, move, and then unpack your belongings. This means that a full-service mover can be well worth the investment when you’re preoccupied with all of the other tasks associated with selling your home. Not to mention,when you hire movers your belongings are insured so you’re covered if anything breaks.

If you still have a remaining balance on your mortgage, you’ll most likely use a portion of the sale proceeds of your home to pay off the existing mortgage. Make sure you don’t owe more on your mortgage than what your house is actually worth or you won’t make enough money on the sale to pay off your mortgage. The best option is almost always to wait on selling your home so that it can build more equity. This way you can sell your home and buy a new one without having two mortgages at the same time.

If you price your home too high, your home may fall into seller’s limbo, sitting on the market for what feels like an eternity. On the other hand, if you price too low then you will likely sell your home quickly but you risk missing out on a significant amount of money. The first step to understanding how much your home is worth is utilizing an online calculator. Afterward, meet with your real estate agent to discuss a good pricing strategy for your home. They will look at other comparable properties in your neighborhood that sold recently as well as bring keen insights into what the housing market is currently doing. Together, you’ll determine a good starting price as well as a pricing strategy that will incentivise buyers if your house begins to sit on the market for too long.

Selling a house is stressful enough, even when everything goes right. But if a homebuyer hires an inspector who catches an issue like mold, pests, or a cracked foundation, then your stress levels will multiply as you risk losing a potential sale entirely. Given the affordability of home inspections, there’s not much reason to avoid them. Getting a pre-listing home inspection will put your mind at ease as you’ll either know that your home is in sound condition or you’ll be able to tackle problems before homebuyers have the chance to bring them up during the negotiation phase. If an issue does arise, you can either fix it or you can let buyers know and then make a concession during the negotiation phase by reducing the price of your home accordingly.

If you’re reading this at home, look down. How do your floors look? Even if they don’t look terrible, there’s a pretty good chance they’re starting to show their age. Since potential buyers are going to be inspecting every aspect of your home, you should start thinking of refinishing your hardwood floors and cleaning your carpet.

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The best time to have your carpet cleaned or hardwood floors refinished is right before you stage your home. Since you’ll already be moving most (or all) of your furniture to either a new home or a storage unit, this is a great time to get your floors done and make them a selling point to potential homebuyers.

The main point of staging your home is to allow potential homebuyers the chance to picture themselves living in your space. They get to see a home with furniture and art that’s arranged in a way that highlights key features of your home, rather than an empty house that echoes every sound. Staging your home pays off too as 21 percent of agents told the National Association of Realtors that staging a home increased its’ sale price by as much as 10 percent, making it a worthwhile investment.

With the advent of cameras on smartphones, everyone likes to think of themselves as a photographer these days. Even though that picture you took of your dinner last week looked like it could be featured in advertisements, you’re still probably not ready to take your own real estate photos. A real estate photographer will make sure that your home looks great when you list it because not only do they have the equipment, they understand the angles that best sell a home.  If you have a large home, a stunning view you want to show off, or a large amount of land, you may also want to consider having aerial photos taken of your home. The views that drones are able to capture are impressive and can help show off your home in a way that will make sure it stands out from other houses in your area that are on the market. Even better, drone technology makes this option more affordable than ever before, allowing you to get a lot more bang for your buck.

You want to show your home in the best light, so take the time to really gauge the quality of your lighting by closing your curtains/blinds and looking at each room as though you’re a potential homebuyer. Make a note of any rooms that are poorly lit or just seem dark and then call an electrician so that you can have some additional lighting installed.

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Even worse than a poorly lit room, however, is when the lights don’t work at all. Sometimes the light bulb is just burnt out, while other times the socket itself is in need of repair. Consider calling an electrician before you begin showing your home to make sure it’s shining its brightest. Potential buyers (and your bank account) will thank you for the investment.

If you’d like to spend less on your utility bills, you aren’t alone. A study by the National Association of Realtors found that 33 percent of homebuyers see high-efficiency HVAC systems as an important factor when looking at a new home. If you have an older home, you should look into either retrofitting or replacing your HVAC unit altogether as your current system might be using a lot more energy than it needs to be. This will ensure that you have a system that is meeting your home’s needs, while also lowering your utility bill.If you’re committed to energy-efficiency then there are a few extra things you can do. These options include making sure your home is properly insulated, ensuring that you don’t have any leaky air ducts, and buying a smart thermostat. Whichever route you pursue, having an energy-efficient HVAC system will make your house stand out from the competition.

Most of us would probably be lying if we said our homes weren’t overdue for a good cleaning, so don’t forget to check this box before listing your home for sale. There’s nothing more off-putting during a home tour than realizing the house is dirty, and potential homebuyers may wonder what else you’ve been neglecting. By hiring a professional cleaning company, you’ll guarantee that not only is your home spotless but that you’re going to make a great impression on homebuyers when they tour your house.

Over the years, your home’s exterior has taken a beating from the elements. With everything mother nature throws at it every year, the paint on your home’s exterior and the stain on your deck have likely lost a bit of their luster. So before listing, be sure to pressure wash your house first. In addition to making sure your house looks its best in the listing photos, you will also enhance the overall curb appeal when buyers eventually show up for a tour.  In addition to pressure washing your house and deck, you can also take the time to pressure wash your garage door, fence, patio, driveway, and any walkways you may have.

One of the first things a potential buyer will notice when they pull up to your home is the paint. If you want to make a good first impression, then you’ll need to ensure that your home is painted an inviting color and that the quality of your paint job is top-notch. While the job of repainting your house might take a few days, the value of painting your house before selling will be well worth the effort.  A recent study found that painting the exterior of your home has a 51 percent return on investment. Don’t stop with the exterior though! We’ve all seen some pretty questionable color choices on the walls of homes. If you happen to have a lime green or bright purple wall, you’ll want to repaint them to be a more buyer-friendly neutral color. Doing so will make it easier for buyers to be able to picture themselves living in your home as it makes them think of your walls as a blank canvas.

The other way to make a great first impression is by wowing potential buyers with your yard. Start by cleaning up anything that may be cluttering your yard, porch, or pathways (things like gardening equipment or a child’s bicycle). Then you can move onto mowing the lawn, weeding your garden, and planting some new flowers. If your yard has a damaged pathway, you may also want to think about fixing or even replacing it as well. If these touch-ups seem like a lot to tackle while you’re trying to sell your home, don’t be afraid to hire a landscaper as the cost is well worth it. A study by Turf Magazine found that a home’s value tended to increase by as much as 10 to 12 percent after making upgrades to the landscaping.

Maybe your black stove died a couple of years ago and you replaced it with a brand new stainless steel one. Or maybe you swapped out that white kitchen faucet you always hated with a copper one that caught your eye. Either way, the result is mismatched appliances. While it won’t necessarily impact the overall sale price of your home, many homebuyers are going to find the mismatched color scheme off-putting, so consider making some changes before you sell.

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The best way to proceed is to decide which kitchen appliances are your favorite and base the color scheme off of them. So if that fancy new stove you bought last year is stainless steel, then make sure your other appliances are too. Luckily, many appliance manufacturers offer discounts if you purchase multiple appliances with them at once.

Nobody likes a lingerer, especially when they also happen to be the owner of the home you’re currently touring. If you don’t leave the home during a showing, then potential buyers feel awkward as they attempt to discuss what they like and dislike about the house. You also prevent your listing agent from being able to do their job to the best of their abilities as you’re naturally going to want to answer any questions the buyers have rather than leaving those questions to your agent. So instead of staying in your home during a showing, try taking the opportunity to go shopping, run errands, or visit some friends instead. Your agent will thank you.

Regardless of your reasons for moving, the fact that you’ve probably lived in your home for years means that you have a lot of strong feelings attached to it. So when you receive a lowball offer, it’s natural to be offended. Instead of walking away, send them back a counteroffer that you and your real estate agent think is fair. If they really are interested, then you’ll be glad you didn’t let your emotions get the better of you.

We are grateful for our friends at Redfin for allowing us to share their post.


Posted on January 22nd, 2020

Dangers of Waiting to Call for a Furnace Repair

When it’s cold outside there’s nothing quite like coming into a home that is warm and comfortable on the inside. Even if a winter storm is raging, you can relax knowing that you are protected from the elements as long as your furnace is working properly. When your furnace stops working, however, your home may no longer be the safe haven you need it to be. At Western Heating & Air Conditioning we know how important prompt furnace repair is for avoiding serious dangers that can put you, your home, and your family at risk.

Fire Hazards

People that avoid calling for furnace repair after their heaters stop working frequently are forced to turn to alternative heat sources. Candles, generators, and stove tops can all be fire hazards if used to heat a home and are not handled properly. Even space heaters can be dangerous if used as the only source of heat. 

Carbon Monoxide Poisoning

Portable generators and other heating sources can also carry the threat of causing carbon monoxide poisoning. In addition, furnaces that have not had routine maintenance, and are improperly ventilated can cause dangerous levels of carbon monoxide to accumulate in a home. Equipment older than 10 years is especially prone to cracked heat exchangers which can leak dangerous gases into the home.

Frozen Plumbing

Homes that are left without heating during the cold winter months for too long also run the risk of the plumbing freezing. Furthermore, pipes that freeze can break causing even more extensive problems due to water damage.

High Utility Bills

When furnaces are not running at their peak efficiency, hundreds of dollars can be wasted each month. A certified technician from Western Heating & Air Conditioning can evaluate the performance of your system and thoroughly inspect, adjust, and clean the components that keep your system running clean and efficient. 

Avoid these four serious dangers by contacting the professionals at Western Heating & Air Conditioning for a furnace repair at the first signs of trouble. At Western Heating & Air we are available 24 hours a day so that you never have to wait to call for the service you need. Give us a call at 385-273-3200 or visit www.WesternHeatingAir.com to schedule your service today. 

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Posted on January 17th, 2020

As an HVAC Contractor, some of our greatest challenges involve keeping your home’s indoor environment at the right conditions while reducing your energy bills. Here are some things we want you to know that will give you the best outcome for your HVAC system.

Heating and cooling a home to the perfect temperature year-round is virtually impossible. The American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE) spends tons of time figuring out the details of components and comfort requirements for HVAC systems. There’s always something new to learn. Getting the perfect system that meets the individual needs of your family all the time would be expensive and cumbersome, if not completely impractical. What we can do is get you as close as possible while saving you money in the process.

You might not feel ventilation the way you feel heat and cold, but you will still feel the effects of poor ventilation. Increased sickness, poor air quality, the spread of pathogens and deterioration of your home are all effects of limited fresh air.

Storage is always a challenge and it might be tempting to put those old suitcases or books in your furnace room. But the space around your equipment is important for its function. Limiting clearances can cause your furnace to burn without proper oxygen levels or cause a fire. It also makes repair and maintenance challenging. Keep this room clear at all times.

In addition to keeping your mechanical equipment clear of other items, you must ensure that vent openings outside are not blocked. Poor venting of gas equipment can cause carbon monoxide production which will endanger your family.

You might be saving on a huge expense like a furnace replacement when you repair your old equipment, but the money that you pour into repairs is only part of the expense. Old equipment is inefficient and this costs you every time you pay your energy bills, which will add up over time. Replace your equipment now, and we will also include a free duct cleaning ($699 value).

This seems obvious when you think about it but it’s so easy to procrastinate on regular maintenance, especially when things get busy. But dealing with a repair or complete replacement that could have been prevented will cost you more time and money. Not to mention the additional cost of having HVAC equipment run inefficiently.

If you want to discuss your HVAC concerns, we’d love to talk to you! Please give us a call at 385-273-3200 and we can help you optimize your home’s heating. You can also our website at www.WesternHeatingAir.com for more information.

OIP (3)


Posted on January 8th, 2020

Our Promise To You!

Thank you for being part of our Western Heating & Air Conditioning family, home of the Red Handkerchief Promise. We promise to do the job the right way. Our promise to you includes:
  • Highly trained, clean professionals

  • Consistent, quality performance

  • We respect your home and family

  • We are honest and do things the right way

  • Educate you on your system

  • Show value and save you money

  • 100% Satisfaction Guarantee

We hope you will take a few minutes to watch our new video here, as Ryan explains more about how the Red Handkerchief Promise came to be and our commitment to you.
Ryan by red truck


Posted on December 31st, 2019

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Benefits of a Smart Thermostat

If you lived in the era before the invention of thermostats, you would have to go to the boiler and manually adjust the heat output every time it got too hot or too cold. Thanks to the thermostat, you can set it and forget it. Most of the time, anyway. There are some limitations to thermostats, even programmable ones.

Nowadays, you have the option of installing a smart thermostat to deal with some of those shortcomings. Here are some benefits of smart thermostats that make it almost a no-brainer for your home.

Greater comfort

Smart thermostats learn your patterns and some monitor the weather to adjust set points accordingly. This means that instead of constantly tweaking the thermostat because you’re too hot or cold, the adjustments are carried out to maintain your comfort levels.

Energy use monitoring

One of the features of a smart thermostat is the energy use report that shows you how much you are consuming and how that changes over time. It allows you to assess your habits to find ways to save energy based on your needs and lifestyle.

Reduced energy use

The energy report is one tool that helps you save energy by allowing you to change habits. The other feature that smart thermostats have is the ability to use your patterns to know when to reduce heating and cooling while you’re away or asleep. This setback function saves you energy while you go about your daily routine.

Better performance from HVAC equipment

Smart thermostats allow your HVAC equipment to work at optimum efficiency and to reduce the time they run at full capacity. Overall this extends their lifespan and saves on energy and maintenance.

Remote monitoring in case of equipment failure

If you’re away for the holidays and your furnace falls, you don’t have to wait until you walk into a frozen house to find out. Remote access to your thermostat allows you to see if anything goes wrong so you can take steps to prevent a major disaster.

Cost savings

When you combine lower energy consumption, improved equipment performance and reduced maintenance, you have a recipe for cost savings. The initial investment for a smart thermostat pays for itself while you experience increased control and comfort.

If you want to upgrade to a smart thermostat, give the professionals at Western Heating & Air Conditioning a call at 385-273-3200 or visit us at www.WesternHeatingAir.com and we can help you benefit from this great technology.


Posted on December 17th, 2019

White Fireplace Photo Christmas Card

 

How To Prevent Cold Spots in Your Home

 

There’s nothing like being inside your toasty house during winter while the wind howls outside and the snow accumulates everywhere. But if there’s a cold area that sends shivers down your spine, your home has a heating problem that needs to be addressed.

Here are some reasons why you need to put on your parka indoors even when the heat is on (and how to fix it).

Your furnace is undersized

If your furnace is too small, the heat won’t reach the areas furthest away. The first step when dealing with cold spots is to ensure your heating equipment can handle the coldest nights. Have a professional review your home’s construction and calculate the correct size for your furnace, especially if you’ve recently added a room or two.

Your system needs to be balanced

If your furnace is the right size and you still have that cold room or corner, your system may not be balanced to provide the right amount of air to each grille. Have your distribution system assessed to make sure there are no obstructions or leaks and the system is properly balanced.

Your windows are leaky

This is a common reason for cold spots. Air from outside enters your home through small gaps around your windows and will give you a ghostly draft, especially when the wind blows. You also waste energy trying to heat the cold air that enters. Seal around your windows and doors to keep warm air in and cold air out.

Your heating equipment needs to be repaired or replaced

If your furnace’s fan is dirty or your burner isn’t working, you won’t get enough heat for your whole house. After years of use, your furnace’s performance will drop, leaving you with less heat while consuming more energy. If your heating equipment is past its life span, consider upgrading to a new, more efficient system to take care of your home (and save on heating in the process).

Your furniture is blocking airflow

Sometimes the solution to a cold spot is simply to rearrange your furniture. If you block vents or radiators, the air won’t flow freely to heat your home. Think carefully about how you lay out your room to make sure you’re not shivering while your armchair heats up.

If you have cold spots at home and you need help with your equipment or distribution, give us a call at 385-273-3200  and we can make your entire home toasty warm this winter. Take advantage of our New Year Special! Our air flow specialist will inspect your home and offer solutions for just $49 ($89 value). Visit www.WesternHeatingAir.com for more information.


Posted on December 17th, 2019

family-christmas-gifts-tree

Spread the Holiday Cheer this Christmas!

Holidays can be chaotic and stressful as you search for the perfect gifts, plan family visits and prepare your home for guests, which may include getting your furnace tuned-up… if so we are here for you! In the midst of that, it’s important to take time to focus on spreading joy. Here are some ways to extend holiday cheer this season.

Visit the poor and sick

Throughout the year, those less fortunate can get forgotten. Visit a hospice, orphanage or volunteer with an organization that helps the poor. Who knows? You might find your new year’s resolution while putting smiles on faces.

Feed the hungry

Donate to your local food bank or volunteer at a soup kitchen to bring food to those in need. Boxing Day, the day after Christmas, was traditionally the day for “boxing” leftovers and giving to the poor. Consider doing your own version of this tradition.

Caroling

Christmas is a depressing time for many. Some may have lost loved ones around this time, others may be lonely. Caroling in your neighborhood brings music of hope and joy to those who need it most.

Reach out to someone who hurt you

You don’t have to reach out to strangers to bring cheer. Extending an olive branch to someone who hurt you in the past can bring forgiveness and joy to that person. Even the attempt to mend a broken relationship can bring joy to you as well.

Comfort someone

It’s easy to get caught up in life’s dramas and forget that others are lost in their own darkness. Be a light to someone who needs it and you’ll discover your own light shining brighter.

Do a favor for a stranger

Pay for the next person’s coffee, carry someone’s shopping, or help a young mother distract a wailing toddler. The options are endless as you go about your daily tasks.

Donate to charity

Instead of buying the most expensive gifts for everyone on your list, consider holding back some cash and donating extra to your favorite charity. You can even make it your family’s tradition to give extra during the holidays.

Spend extra time with your family

Surprise the kids with one on one time or a special outing. Sneak away early one afternoon to bake cookies or to take a walk in the snow. You’ll boost your family’s joy and make memories they’ll talk about for many years to come. Regardless of your plans for the season, may you and your family have a joyful Christmas spreading cheer.

From our family to yours, Merry Christmas!  – Ryan and Angie Snow, Western Heating & Air Conditioning


Posted on October 2nd, 2019

Is Your Furnace Ready for Winter?

Fall is here and winter is just around the corner. Many home owners are already thinking about getting their furnace serviced, cleaned, and tested to make sure it’s in prime condition before winter arrives. The last thing you want is for a cold spell to hit and find that your furnace isn’t working as it should. Here are 4 simple steps to make sure your furnace is working great so your family stays nice and warm this winter.

Is your furnace ready for winter_
1 – Test
We always advise that you start running the heating system early on in the fall. This allows you to make sure that it is actually working as it should. It also allows the system to run through its proper cycle to make sure all the safety sensors and switches are working properly. A simple test also can give you the peace of mind that you will have plenty of time in case a repair is needed.
2 – Filters
Changing the filters in your system will improve efficiency and ensure you that there will be no debris circulating. A dirty or plugged filter is typically the most common repair that we encounter. A good maintenance schedule will mean that filters are generally replaced anyway, but they are always worth checking. How often should you change them? That depends on the quality and type of filter. Most standard 1-inch filters need to be changed monthly, while pleated filters can last longer. An indicator is to hold the filter up to a light to see if the light can filter through. If not, it is time to replace. We are upgrading many systems with advanced filters that only need to be changed yearly. Ask us if your system eligible for an upgrade.
3 – Inspection
Depending on where your unit is located (ie. attic, basement, crawl space), could mean an extra bit of work before getting the system running again – make sure that the unit is thoroughly cleared of any debris before use. Give the system a thorough inspection and make sure that there aren’t any major & visible problems. Call out a professional if something seems wrong.
4 – Professional
Having a professional look at the system before running it is always sensible. They can advise you as to what should or shouldn’t be done to run the system. They can also ensure that the system is working at peak efficiency, meaning your bills will be the lowest they can be. At Western Heating, our service is more than a check up or tune up, it’s a rejuvenation. Mention this article to receive an additional $50 off our $129 rejuvenation for October only.
For more information on fall maintenance, talk to one of our friendly and professional team members at 385-273-3200 or visit www.WesternHeatingAir.com and we’ll be glad to help.


Posted on May 2nd, 2019

The Perfect Gift for Mom?

by Angie Snow

With Mother’s Day soon approaching, my husband asked me what I wanted for Mother’s Day. I am a very practical thinker and don’t really need extra gifts. So jokingly, I replied, “I want healthy kids and clean house!” Isn’t that what all moms want?

I’m very excited to share that there is a wonderful solution, and gift that will meet both of those demands! It’s a wonderful home comfort solution I use in my home, and it’s called an Air Scrubber.

The Air Scrubber protects your home by eliminating viruses, bacteria, mold, odors and harmful pollutants in the air and on surface areas. It goes beyond typical air purification systems by using certified space technology. In fact, it’s the only air cleaning technology that has been given the Space Certified Seal of Approval by the Space Foundation, in cooperation with NASA.Mother's Day Special! 800x800 pink yellow

This innovative machine is professionally installed in the ductwork near your furnace. As the air and water molecules travel through the device, it transforms the molecules into super charged oxidizers that seek to destroy contaminants, fungi, mold and odor-causing bacteria. It’s very similar to how trees in nature clean the air that we breathe outside.

After having this device in my home, I feel confident knowing that the air in my home is fresh and clean. My family members with allergies find immediate relief in my home because of the reduced allergens in the air. My children tend to stay healthier and viruses do not spread. I also love it when I cook bacon and the odor it leaves behind is gone in about an hour. People with pets love the way it freshens their homes. Another huge bonus is that with the Air Scrubber, I only have to dust about once a month! The Air Scrubber clears the fine dust in my home.

The results are so amazing, that KSL’s Studio 5 will be featuring Western Heating and the Air Scrubber on their show tomorrow!  Tune in to Studio 5 at 11am on Friday to watch! All mothers should enjoy these benefits so they can have peace of mind about their family’s health and well-being. Breathing fresh, clean air will improve your health and help you feel safe in your home.

Western Heating & Air Conditioning has installed hundreds of these units in Utah County and we get amazing feedback from our clients. From mothers of cancer patients… to fire evacuees, they are all so grateful for the protection the Air Scrubber provides.

As an added Mother’s Day ONLY bonus, the Certified Comfort Experts at Western Heating & Air Conditioning are offering a FREE Roomba (iRobot) with the purchase of an installed Air Scrubber. We have 12 Roombas available, so schedule your Mother’s Day Installation before they are gone! Call the experts at Western Heating & Air Conditioning at 801-375-COOL or visit www.TimeForComfort.com.  You may also learn more about the Air Scrubber here:  https://www.timeforcomfort.com/lp/airscrubber.html

Studio 5 - Angie & Brooke May 2019 (smaller file)

Angie Snow with Brooke Walker of Studio 5


Posted on April 18th, 2019

Home Insulation Basics

The level of insulation in your home’s walls affects the amount of heating and cooling you need to stay comfortable. It does this by providing a resistance to the flow of heat (or thermal energy)
into and out of your house.

The resistance is called its R-value and the higher the value, the more effective the insulation is at keeping your indoor temperatures where you want it.

Hence, the decisions about what insulation to use, and what R-value you should have are critical and will impact the size of your equipment as well as the gas or electricity consumption
and cost. The long term operating costs must be weighed against the initial cost of the insulation.

The types of insulation depend on whether it’s new construction or whether you’re insulating an existing building.

Here are the main types of insulation used in home construction.

Insulating concrete forms (ICFs)
These are used for new construction or major renovations and additions. Typically found in unfinished areas like basements and foundations, these walls consist of interlocked hollow
blocks made of rigid foam. Concrete is poured into the spaces and the insulation becomes part of the structure itself.

Insulation board, or rigid insulation
This is usually made from polystyrene or polyurethane and is used in external walls, floors, ceilings, and roofs. It can be installed on the inside or outside of the main structure with gypsum
board or weather-proofing material over it. The advantage of board is that it can bridge thermal gaps created by structural frames and its R-value is high per inch of thickness. The main
disadvantage is that it is difficult to install in irregularly shaped locations where it leaves gaps.

Batt insulation
Batt insulation is cheap and is usually placed between studs in walls and attics. It is relatively cheap and easy to install, making it popular for renovations and homeowners who want to do
the work themselves. It can be made from mineral wool, natural fibers or fiberglass.

Blown insulation
For tight corners and areas where rigid or shaped insulation won’t fill, blown insulation is the best choice. It allows for insulation around obstructions and is installed using special equipment.
Blown insulation is not for do-it-yourself projects and must be done by a professional

The best heating and air conditioning system in the world is powerless against a poorly insulated home. If you need help with your home’s insulation for improved heating or cooling performance, give the Certified Comfort Experts at Western Heating & Air Conditioning a call at 801-515-2448 or chat with us online at TimeForComfort.com.


Posted on April 4th, 2019

4 Reasons to Tune-Up Your Heating and Cooling Equipment

When was the last time you changed the oil in your car? Probably when the manufacturer recommended, based on the mileage and time since the previous oil change. Your heating and cooling equipment should be no different. It might be stationary equipment, but it’s certainly not something you can set and forget.  Maintenance is a must for your furnace and air conditioner, not an option. Here’s what you can expect from a tune-up:

1. A thorough inspection of the fan, burners, pulleys, belts, motors, heat exchanger and controls.
2. Burner cleaning.
3. Filter replacement if needed.
4. Lubrication of bearings.
5. Tightening of connections.

Reduce the risk of shutdowns at the wrong time
The first reason to keep on top of your HVAC equipment is to prevent a major catastrophe. Having no furnace in the middle of winter is like shutting down at the side of the highway. You never want to be in that situation. Preventative maintenance on your furnace reduces the likelihood of being left out in the cold.

Keep your equipment working longer

The harder your equipment has to work, the shorter its lifespan. As with any machine, wear and tear will take a toll. The inevitable shutdown happens much sooner if you keep pushing your equipment without proper maintenance. Regular tune-ups will lengthen your equipment’s life, saving you money.

Lower your energy bill
No matter what shape your equipment is in, it has to provide the same amount of heating or cooling on a given day. A unit in top shape will do so with less effort, using less electricity and gas to keep your home at the right temperature. A proper tune-up will allow your furnace or A/C to work without emptying your pockets to pay outrageous energy bills.

Keep your family safe and improve air quality
Furnaces can introduce deadly carbon monoxide into your home if not maintained. A cracked heat exchanger can allow combustion gases to enter the supply air. A dirty burner can result in incomplete combustion, which in turn increases the amount of carbon monoxide produced. A professional inspection and tune-up will prevent these situations from happening, keeping you and your family safe.

Getting it done
To keep your home’s air system working well, give Western a call and we’ll tune-up your heating and cooling equipment so you’ll be cool this summer and toasty in the winter!  Call 801-375-COOL or visit TimeForComfort.com.


Posted on March 29th, 2019

7 Reasons Your Hot Water is Cold

Have you ever jumped into your shower only to be welcomed by icy water? Well, that can be explained! Here are seven reasons why your hot water is out, and how to fix it..

Leaking hot water pipe
If water is leaking in the basement, it won’t reach your bathroom, especially if your shower is on the second floor. As long as the pipe isn’t hidden in a wall, you should be able to find the problem easily. Have it repaired immediately and everything will be back on track.

The pilot light is out
This is a potential problem for gas-fired water heaters. If you don’t know how to check your heater for the pilot light, look in your heater’s manual. Follow the instructions to relight it and if it doesn’t work, you have a bigger problem that needs special attention.

The burner isn’t working
Electric heaters have an element (sometimes two) that heats the water. If there’s no hot water and no leak, your element might not be working. These water heaters typically have a lifespan of about 7-10 years so if your heater is around this age, it’s possible that the element has failed and needs replacement.

Thermostat is set wrong or not working.
Water heaters have a thermostat to set the supply temperature. It might be set too low, not giving you hot enough water to have your shower. Follow the instructions to change the thermostat setting. If it still doesn’t work, you may need to change your thermostat.

The Breaker Tripped
Your water heater might have tripped the breaker. Check your panel and reset the breaker. If it happens again, that signals an electrical problem and you should call in a professional. You may have to replace your heater, depending on the severity of the problem.

Tank is too small
If everything is working well but you constantly face a cold shower if you’re the last one in, your heater might be undersized. You can either race to the bathroom before everyone else, wait for the water to heat up again, or replace your heater with one that has a larger capacity.

Call in a professional

Don’t take chances with your hot water system. Give the Certified Comfort Experts at Western a call to make sure everything is working well and keep your hot water running hot.  Reach us at 801-682-4840 or visit TimeForComfort.com today!  PS, you can get $50 off a new water heater when you call before April 5th!


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